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Goodway Hotel Batam

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Goodway Hotel Batam

Indoor pool, outdoor pool
Lobby
4 bars/lounges, poolside bar
View from room
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Jalan Imam Bonjol No.1, Nagoya, Batam, Batam Island, 29432
  • Nagoya Hill Mall
    14 min walk
  • BCS Mall
    15 min walk
  • Grand Batam Mall
    17 min walk
  • Batam Batu Besar (BTH-Hang Nadim)
    24 min drive

Room options

View all photos for Deluxe Room (Deluxe King Room)

1 bedroom, minibar, in-room safe, desk

Deluxe Room (Deluxe King Room)

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area | TV, fireplace

Executive Suite

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (Grand Deluxe Room)

Coffee and/or coffee maker

Deluxe Room (Grand Deluxe Room)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Goodway Hotel Batam

Luxury hotel connected to a shopping centre in Batam with 2 restaurants
Along with 2 restaurants, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 4 bars/lounges, a health club and a poolside bar.
Goodway Hotel Batam offers 268 air-conditioned accommodations with fireplaces and minibars. Satellite televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Batam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.
With your stay at Goodway Hotel Batam, you'll be connected to a shopping centre and within walking distance of Nagoya Hill Mall. Features include free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 14 minutes by foot from Nagoya Hill Mall and a 5-minute drive from Harbour Bay Ferry Terminal
Goodway Hotel Batam offers its guests a kids' pool, an indoor pool, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A sauna, spa services, and a terrace are also featured at the luxury Goodway Hotel Batam. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Colonial Batam hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Nusantara – On-site restaurant. Open 24 hours.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Nusantara

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Built in 1992
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 17

Check-out

Check-out before 12:30 PM

Special check-in instructions

There is no front desk at this property

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 300000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 100000 per person
  • Rollaway bed fee: IDR 300000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not have a front desk.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Goodway Batam
Goodway Hotel
Goodway Hotel Batam
Hotel Goodway
Goodway Hotel - Batam Indonesia
Goodway Hotel Batam Hotel
Goodway Hotel Batam Batam
Goodway Hotel Batam Hotel Batam

Goodway Hotel Batam Reviews

Reviews

6.2
Rating 10 - Excellent. 7 out of 110 reviews" "
Rating 8 - Good. 31 out of 110 reviews" "
Rating 6 - Okay. 43 out of 110 reviews" "
Rating 4 - Poor. 18 out of 110 reviews" "
Rating 2 - Terrible. 11 out of 110 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

rina, spore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel already close down l.
The hotel is already close down and they still accept our booking.we went there and everything is empty...we had to look for another hotel immediately...
Stayed 2 nights in Sep 2018

8/10 Good

dst, singapore

Liked: Staff & service
Need clean
Toilet need further clean. From the lift to rooms walk way bit smelly
Stayed 1 night in Aug 2018

6/10 Okay

Harry, SIngapore

Liked: Staff & service
Disliked: Cleanliness
I am sure it was a classic in its day but getting tired. Lovely staff made the stay enjoyable but the general condition is poor.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Good
The WIFI was poor, NO shower bathtub only, hot water not functioned at bathroom. But the breakfast was great.
Stayed 1 night in Jun 2018

8/10 Good

Hoyee, Singapore

Liked: Staff & service, room comfort
Great, affordable hotel near Nagoya!
Goodway Hotel is extremely affordable! Plus it's less than 5 mins away from Nagoya by car! The hotel has facilities like swimming pool, jacuzzi, wine bar with a pool table, and all are great! Breakfast buffet is also amazing. Thank you Expedia!!
Stayed 2 nights in Apr 2018

2/10 Terrible

Sarah, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
It was such a terrible hotel, the aircon was not working and there was nobody around, pub is closed, ants were everywhere in the hotel, no cancellation allowed thus we were stuck there for two nights, street around the area was unsafe, worst toilet ever and i dont EVER want to step into this hotel ever again. On a side note deposit at 300k rupiah was ridiculous for such quality.
Stayed 2 nights in Apr 2018

8/10 Good

satya, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel.. but the restaurant staff are rude
Front office staff are pleasant. The restaurant staff are rude We asked for an omelette. It took atleast 30 mins and repeated requests to get one.
Stayed 3 nights in Apr 2018

4/10 Poor

Sin chong

Disliked: Cleanliness, property conditions & facilities, room comfort
2-day Golf trip to Batam.
Very rundown condition. Corridor to room smells bad, mattress soft and sagging causing back ache, air conditioner not cold despite setting to 15deg C.breakfast ok.
Stayed 1 night in Mar 2018

8/10 Good

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet cleanliness
I think the cleanliness of the toilet has dropped over the years. Discolored bath towels and only I tooth brush was given for double occupancy, need to ask to additional tooth brush.

8/10 Good

Verified traveller

Ok hotel
Dont expect any wow factor, old & run down hotel, waiting area quite alot of mosquitos.. very nice and big bed.
Stayed 2 nights in Dec 2017

6/10 Okay

agnes , Singapore

Liked: Staff & service, room comfort
Decent and convenient
The hotel is decent, generally clean and hotel staffs are nice and helpful. However the pool and jacuzzi are not that clean, the sauna and steam room are okay. The room only provided one set of toiletries when there were 2 of us. When they make up room, towels were not changed though. Overall this hotel is good enough for the price. It is only about 5-8mins walk to Nagoya hill mall.
Stayed 2 nights in Dec 2017

6/10 Okay

LEE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
40/100 room..not worth to be 4 stars..
Room was big but definitely a big difference compared to picture. The conditions of the room is probably 40/100 that’s what u can say. Bathtub has many black stain...hmm well overall the hotel buffet was great! Buffet was 80/100!
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Unpleasant Stay
too noisy with the kids playing at the pool early morning
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
No comment
Not good, from room to breakfast not up to standard

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel in Nagoya area
Hotel is indeed old. Running water was rusty and too yellow that we needed to transfer rooms.But all the staff in this hotel are great. Food here is also good and it's walking distance to Nagoya hill shopping center. Pubs are also just across the street

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 star
good hotel, big rooms

6/10 Okay

Shakirin

Breakfast limited... not much food... Toilet no floor mat... Toiletry not complete... Balcony is dirty...

6/10 Okay

Mohsen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed with the room given n Porter service
We had booked the hotel one month in advance and when we arrive, we were given a room which has a window that is facing a wall. When we were going to check out we had called for the Potter to help us with our bags. We left him with the handling of the bags. Board the cab with the samexamination Porter helping loading the bags and not realising anything wrong with one of the bags. Once we alight from the taxi we notice that the handle of the bag was broken. The Porter didn't even tell us that he had broke the handle of the bag while handling the bags.

8/10 Good

irman

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Sappire, SG

Disliked: Cleanliness, property conditions & facilities, room comfort
Last options for 2nd stay
Hotel is torn down. Toilet very dirty. Lots of mosquitos. The only n best good point is extreme best staff and transport services...

4/10 Poor

visu, Singapore

Disliked: Property conditions & facilities, room comfort
Unpleasant location
Food at the restaurnt not satisfactory. Looks very deserted.Spoilt basin tab

8/10 Good

Nurwati, Singapore

Liked: Cleanliness, staff & service, room comfort
Best Hotel,Good Location
Comfort,but food wise was more to Asian Cuisine. Hotel staff was frenly.

2/10 Terrible

Ismail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Goodway but its really a Badway"
Hotel is very old and everywhere creaked and broken, missing toiletries, smelly refrigerator, missing min bar, additional water bottle charged eight times normal price, stain and unhygienic towels, kids deep soaking bath tub, late check in not allowed, mattress are old and broken from bottom, buffet breakfast but nothing you will find after 9am and not good at all, broken toilet doors, only the thing some staff are ok and location is good. Overall its cheaper and not equivalent to single star hotel… I will neither stay anymore or recommend any one to stay in Goodway, I will recommend to stay in Da Vienna Boutique Hotel, Grand I Hotel, Allium Hotel, Nagoya Hill Hotel.