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The Centro Hotel & Residence by Orchardz

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Centro Hotel & Residence by Orchardz

View from property
Deluxe Balcony | Premium bedding, in-room safe, desk, iron/ironing board
Reception
Reception
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
Jl. Central Raya No. 08, Batam, Batam Island, 29463
  • Kepri Mall
    6 min walk
  • Panbil Nature Reserve
    5 min drive
  • Maha Vihara Duta Maitreya Temple
    6 min drive
  • Batam Batu Besar (BTH-Hang Nadim)
    16 min drive

Room options

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, desk, iron/ironing board

Superior Room

  • 34 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Balcony

Deluxe Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Balcony

  • 37 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

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About this property

The Centro Hotel & Residence by Orchardz

Hotel in Batam with free parking
Along with a microwave in a common area, this hotel has a business centre and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
The Centro Hotel & Residence by Orchardz offers 51 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Accommodation at this 3.5-star hotel has kitchenettes with fridges, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at The Centro Hotel & Residence by Orchardz, you're just a quick walk from Kepri Mall. Features include free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 6 minutes by car from Batam Centre Ferry Terminal and 8 minutes from Nagoya Hill Mall
  • Airport, shopping centre and ferry terminal shuttle service available for a fee
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. An airport shuttle during limited hours and a ferry terminal shuttle are available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Centro Hotel & Residence by Orchardz. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Batam hotel.

Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Centro Hotel & Residence by Orchardz

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 300000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 100000.00 per vehicle (one way)
  • Rollaway bed fee: IDR 300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The Centro Hotel & Residence by Orchardz offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Centro Hotel Orchardz Batam
Centro Hotel Orchardz
Centro Orchardz Batam
Centro Orchardz
The Centro & By Orchardz Batam
The Centro Hotel & Residence by Orchardz Hotel
The Centro Hotel & Residence by Orchardz Batam
The Centro Hotel & Residence by Orchardz Hotel Batam

The Centro Hotel & Residence by Orchardz Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 41 reviews" "
Rating 8 - Good. 18 out of 41 reviews" "
Rating 6 - Okay. 10 out of 41 reviews" "
Rating 4 - Poor. 10 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

CLEMENT

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE FIRST and THE LAST staying in this so call h
Very disappointing stay, one of the worst experiences. Taxi driver could not know the location and made several rounds before getting to the right place. So call a residence but no cooking utensils at all except one stained pan and one stainless pan but nothing else for cooking. Advertised that there is a swimming pool and in fact NO POOL. We had to ask for toilet roll and waited for TWO days. The bathroom floor was full of water. Really disappointed hotel experiences.
Stayed 3 nights in May 2023

6/10 Okay

Russell

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2020

8/10 Good

Russell

Liked: Staff & service
Stayed 2 nights in Dec 2019

8/10 Good

Yasuo

Travelled with group
Stayed 1 night in Dec 2019

8/10 Good

Mas'elah

Travelled with family
Liked: Cleanliness, room comfort
Quiet surrounding, not for the picky.
The room that I got was on the 3rd floor (highest), no lifts, the fridge was not working, aircon was noisy, the floor was dusty but slippers provided so ok and the swimming pool and gym are not within premises but a very short walk across the street. Breakfast was a let down as I assumed occupancy was very low. Nothing much to explore in the area except for nearby Kepri Mall. Very quiet area for people who wants peace for a change. Maybe can request for a better room. They have commendable guest relation service though.
Stayed 1 night in Dec 2019

8/10 Good

Ismail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Nightmare from the first moment
Very dissappointing the moment want to open the door. Card reader faulty and room key could not open the doors have to wait outside the room for almost half hour before finally open the door. But one leave the room and come back again still having problem with the mechanical key and could not be solve till check out thw next day Room does not supplied with cloth hanger and even the soap!! Tv channel having limited programme with less than 20 channel can be watched
Stayed 1 night in Nov 2019

4/10 Poor

Moonpie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It is near kepri mall. The only plus point. Other than that.. nothing much
Stayed 1 night in Oct 2019

4/10 Poor

Nordin, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad Hotel
Not a good hotel. The breakfast was not a good spread at all. Location is far from city. Bedlinens washed but with sperm and brown stains.
Stayed 1 night in Jul 2019

6/10 Okay

Russell, Singapore

Liked: Staff & service
Good for Golf at Sukajadi
Good as it's local (walkable) to the golf course and massage
Stayed 2 nights in Apr 2019

6/10 Okay

Dalbara

Disliked: Property conditions & facilities
Nothing Great no Amenities and so much to work. Need immediate transport to move around.
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
There is lizard at the hotel; No water heater in both room until I voiced out my concern since I my child is with me then change me to an apartment, floor not mopped very dirty. Chocked at the master room floor toilet. Hotel are super quite. Not recommended for next visit.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Swimming pool is far away n hv to cross the road. It is shar
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2018

8/10 Good

Verified traveller

Clean room with amenities for light cooking and location near to a shopping mall.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Haryati

Is ok.
Stayed 1 night in Oct 2018

8/10 Good

Russell, Singapore

Liked: Room comfort
Its a $25 room.
Basic local Indonesian hotel. A little bit shabby in that it needs a coat of paint and new towels - they were wafer thin. On the plus side the rooms are enormous and unusually it has a shower and a bath. Its exactly what you pay for.
Stayed 1 night in Jul 2018

8/10 Good

shu hui

Liked: Staff & service, room comfort

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem in batam
All staff encountered very friendly. Room way bigger than expected. Free shuttle useful. Good value. Local street food is nice aswell. Will return for sure.
Stayed 1 night in Feb 2018

6/10 Okay

Ravindran

Liked: Cleanliness, staff & service
So far good but only when I check in waited an hour ,
Stayed 1 night in Dec 2017

8/10 Good

Nicklaus, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What I paid for, helpful and friendly staff
Got exactly what I paid for & the staff were helpful & friendly. The area is a little inaccessible but hey it’s batam. It’s not that big. 10 to 15 minute ride away from most shopping Malls and golden city.
Stayed 3 nights in Dec 2017

8/10 Good

teoh beng hooi, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swiming pool and gym separate to hotel must walk
No lift walk by step .got kitchen can cooking.breakfast soso.swim pool must walk across the road gym inside got sauna.
Stayed 1 night in Nov 2017

8/10 Good

Kanzo76, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Attentive and very friendly staff. Nice and quiet place to relax and chill.
Stayed 1 night in Nov 2017

4/10 Poor

Tsing, Singapore

Disliked: Staff & service, property conditions & facilities, room comfort
It take 1.5hrs to ferry terminal, nobody able to help and understand my Indian worker requirement. I requested for a nearby hotel to ferry terminal because my staffs Is first time travel to Indonesia.
Stayed 3 nights in Oct 2017