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Best Western Crown Inn & Suites

2.5 star property

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Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only) | Pillow-top beds, desk, iron/ironing board, free WiFi
Pool
Lobby
Exterior
Shower, free toiletries, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
8210 Park Rd, Batavia, NY, 14020
  • Palm Island Indoor Waterpark
    ‪5 min walk‬
  • Batavia Downs Casino
    ‪15 min walk‬
  • Holland Land Office Museum
    ‪3 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Crown Inn & Suites

Hotel in Batavia with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and express check-out.
Best Western Crown Inn & Suites offers 71 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature pillowtop mattresses. 43-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Crown Inn & Suites gets high marks from our customers. During your stay, you're just a quick walk from Palm Island Indoor Waterpark. Free WiFi in public areas, free self-parking and a gym are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Palm Island Indoor Waterpark and Batavia Downs Casino
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Crown Inn & Suites. Free self parking is available.

This Batavia hotel is smoke free.

Guests are served a free full breakfast daily from 6 AM to 10 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Sunday and Monday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Crown Batavia
Best Western Crown Inn
Best Western Crown Inn Batavia
Batavia Best Western
Best Western Batavia
Best Western Crown Hotel Batavia
Best Western Crown Inn And Suites
Best Crown & Suites Batavia
Best Western Crown Inn & Suites Hotel
Best Western Crown Inn & Suites Batavia
Best Western Crown Inn & Suites Hotel Batavia

Best Western Crown Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1000 reviews
Rating 8 - Good. 325 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Eileen

Stayed 1 night in Nov 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was amazing 👏 🙌 😍 ✨️ ❤️ 💖 great 👍 👌 😀 I love their staff ❤️ ♥️ 😀 💕
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and updated
Stayed 1 night in Nov 2024

4/10 Poor

Ryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel common areas are nice. Our room was very dirty, dusty, and not well maintained. One of the beds had dirt and grass on the duvet, as well as stained/torn bedding.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool & Spa we’re closed since June by the health department, false advertisement on their part
Stayed 1 night in Nov 2024

8/10 Good

Seok-Heun, Ruwais, Abu Dhabi

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Kyle McDonald

Stayed 2 nights in Oct 2024

10/10 Excellent

Shaylene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Karoline G

Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephen, Mount Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, minimal highway noise, getting wifi a tad buggy, convenient shopping for incidentals.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clerk at desk was very helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff!
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Jo

Stayed 1 night in Sep 2024

10/10 Excellent

Brad

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I had a very comfortable stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was disappointed that the pool and hot tub was not open and that was part of the reason why I booked that particular hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Carenne

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wow! Beyond dirty
Stayed 1 night in Aug 2024

8/10 Good

Richard

Travelled with partner
Liked: Property conditions & facilities
Good information from the desk clerk
Stayed 1 night in Sep 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
iT WAS OK FOR A NIGHTS STAY. GREAT/FRIENDLY STAFF!
Stayed 1 night in Sep 2024

6/10 Okay

Teresa

Booked it for the pool since I was visiting my grandchildren and they love to swim, but ultimately found the pool closed(had been since June). Would have been nice to know ahead of time. Room was ok. Lots of room to move around but one of the curtains were torn and dirt in window sill track and no extra sheets or blankets available in room for the pull out. One of the bedside lamps didn’t work as well. Just little things so it didn’t ruin my stay, just minor inconveniences
Stayed 1 night in Sep 2024