Lovely stay, staff really make it, they do everything for you to ensure you have an enjoyable stay. Ideal location just opposite to Bath Spa station, close to roman baths, bath Abbey, all the shops etc. Hotel has a lot of history so does have creaky floors and you can hear some movement from others but was all ok for us. Great breakfast, full English and continental. Large walk in shower but did take some time to warm up, but when did the pressure was good. Tea and coffee facilities in room and replenished everyday, with biscuits too. Small lift but only small hotel anyway so is OK. Really enjoyed stay, think ideal for any visitors to bath. Staff very friendly and welcoming.