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Hotel Intourist Palace Batumi

5.0 star property

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Photo gallery for Hotel Intourist Palace Batumi

Front of property – evening/night
Premium Studio Suite | Living area | LED TV
Lobby
Outdoor pool
Premium Suite, 2 Bedrooms, Non Smoking, Pool View | View from room

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Housekeeping

Explore the area

Map
11 Ninoshvili Street, Batumi, Adjara, 6000
  • Batumi Tower Ferris Wheel
    ‪4 min walk‬
  • Batumi Beach
    ‪5 min walk‬
  • Europe Square
    ‪5 min walk‬
  • Batumi Intl. Airport (BUS)
    ‪17 min drive‬

Room options

View all photos for Suite, Non Smoking, City View

Minibar, in-room safe, desk, iron/ironing board

Suite, Non Smoking, City View

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premium Studio Suite

Premium Studio Suite | Minibar, in-room safe, desk, iron/ironing board

Premium Studio Suite

  • 180 sq m
  • Sleeps 6
  • 2 King Beds OR 1 Single Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, iron/ironing board

Superior Room

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, iron/ironing board

Presidential Suite

  • 250 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Economy Double or Twin Room, Non Smoking

Minibar, in-room safe, desk, iron/ironing board

Economy Double or Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Double or Twin Room, City View

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Intourist Palace Batumi

Sun-drenched luxury just steps away from Europe Square
Along with 3 restaurants, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Hotel Intourist Palace Batumi offers 139 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LED televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Intourist Palace Batumi, you're just a quick walk from Europe Square. Free WiFi in public areas, a free manager's reception and 3 restaurants are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Steps from Europe Square and 5 minutes on foot from Batumi Beach
  • Airport and local-area shuttle service available for a fee
There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The luxury Hotel Intourist Palace Batumi also features a terrace, a garden, and laundry facilities. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

Smoking is allowed in designated areas at this 5-star Batumi hotel.

The hotel hosts a free manager's reception daily.
Hotel Intourist Palace Batumi has 3 restaurants on site.

Languages

English, Georgian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 2 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 12 for adults and USD 5 for children
  • 3 restaurants
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Wednesday and Thursday:
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 90.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 for adults and from USD 5 for children
  • Airport shuttle fee: USD 10 per vehicle (one-way)
  • Airport shuttle fee per child: USD 2 (one-way), (up to 12 years old)
  • Nearby parking fee: USD 2 per day
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Intourist Palace Batumi Hotel
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Intourist Batumi Hotel Casino
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Hotel Intourist Palace Batumi Reviews

Reviews

6.8
Rating 10 - Excellent. 43 out of 174 reviews
Rating 8 - Good. 55 out of 174 reviews
Rating 6 - Okay. 32 out of 174 reviews
Rating 4 - Poor. 15 out of 174 reviews
Rating 2 - Terrible. 29 out of 174 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

GEORGE

Stayed 3 nights in Jul 2024

4/10 Poor

Christopher

Disliked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

GEORGE

Liked: Staff & service
…
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and friendly in reception. Hotel is in need of updating but rooms are clean and comfy.
Stayed 2 nights in May 2024

2/10 Terrible

Joshua

Stayed 1 night in Dec 2023

8/10 Good

Jamil, Jounieh

Stayed 1 night in Oct 2023

2/10 Terrible

Ralph

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was very bad no access to the pool the hotel is terrible only the location was good
Stayed 3 nights in Jul 2023

4/10 Poor

onder

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2023

6/10 Okay

Karlo

Liked: Staff & service
Old hotel, not the cleanest bathrooms. Pools did't worked
Stayed 2 nights in Jun 2023

6/10 Okay

SAAD

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bed & Breakfast not a 5 stars hotel
I can't believe this is a five star hotel as stated in the hotels.com info. There is no restaurant, coffee shop, room service, or swimming pool. When I complained to him, the receptionist told me to tell the company from which I booked. The hotel has nothing but an excellent location and a good breakfast
Stayed 5 nights in May 2023

8/10 Good

Tanya

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Неплохая тихая гостиница. Старенькая. Первое это запах плесени . Но это можно решить хотябы повесив в вестибюле автоматические дезодоранты для воздуха. В комнатах не плохо. Белье чистое. Матрасы на кроватях не плохие Поменяют тебе если попросишь. В ванной комнате можно поменять принадлежности для туалета. Все ржавое:ершик для унитаза корзина для мусора. Скоро сезон туристов начинается. Надо подсуетиться. В общем на слабую четверочку потянет. Удачи вам. И примите к сведению. Вы только выиграете. Удачи!
Stayed 4 nights in May 2023

2/10 Terrible

ABDULLAH

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked for 4 nights and rooms, but regarding to low standers I spent one night, up to now they didn't refund my money even Expedia fail me to reposition my staying or refund the amount
Stayed 4 nights in Jul 2021

4/10 Poor

Branimir

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Batumi stay
Poor hotel, deserves proper renovation. It used to be 5* once upon a time. Poor breakfast offered (low quality food). Swimming pool OK, not very much clean. Restaurant near swimming pool had a nice food and good size portions.
Stayed 4 nights in Jul 2021

4/10 Poor

Branimir

Disliked: Property conditions & facilities
Batumi stay
Hotel is in a terrible condition. We learned upon check in that it was used during second wave of COVID-19 as government sponsored quarantine hotel for Georgian nationals returning to the country. It is still adverted as 5*, but it is actually 2/3*. We have also learned that hotel will be closed in September for general renovation. Breakfast offer was very poor, served by people who speak only Georgian (some of them Turkish language), no english, no russian. They would grab what you wish from self service table and give you on the plate (COVID19 measures) however nowhere was written what is on offer. There is a swimming pool in the hotel. Beach is far (more than 500 m walk). There is SPA in the hotel, however we didn't use it. There were no international TV channels offered (only Georgian and Turkish).
Stayed 4 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel
Stayed 4 nights in Jul 2021

10/10 Excellent

Murtazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

2/10 Terrible

shimshon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2021

2/10 Terrible

Sami

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Experience
This was the worst experience I have ever had with a hotel, from the customer service, to false marketing about the pools being operational, to horrible maintenance to poor communication skills....the list goes on. I would avoid this place at all costs.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities
My first story.
I am a active online buyer but I probably had written only half a dozen reviews online but this hotel requires a speciak treatment. First of all as I learned from locals in Batumi this hotel had been used as quarantine hotel for covid patients. When I first arrive there there was only a receptionist and a couple of guys I don't know with what occupancy. I waited to be checked in since there was confusing times in the hotel. Then I arrived my room but my key card did not work then a guy with very low english skills came and open the door and said while smiling "Ok?" by the way I knew he was smiling because he wasn't also following Covid regulations just lile the most crew. The problem at that point was that I was unable to lock my door. When I connected recepcionist she said she cannot do anything because there is problem with the system. Anyway, we managed to lock my door but now I cannot open it everytime I want to go in to my room someone has to come with me and open the door. They called "technic service" a couple of time and the technicians only tried my card and after seeing it doesn't work just as I claimed they said "no work", opened the door and left. But I have to mention this is not the fault of crew since they are really friendly and respectful even the receptionist helped me handle some of my paper works. The are really just outnumbered.
Stayed 1 night in Feb 2021

2/10 Terrible

Tamaz

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

4/10 Poor

Maya

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We asked twin beds got one double bed. The air conditioner didn’t work, was very hot. The location of the hotel is great, and the hotel very clean. Breakfast was wonderful.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

4/10 Poor

Nino

Disliked: Staff & service, property conditions & facilities
For a 5 Star Hotel not up to standard. Breakfast asked for ketchup. Told me it is finished. Finished food in hot trays not replenished. Rooms not to 5 Star standard. Placing of the hotel is excellent
Stayed 3 nights in Sep 2019