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Tru by Hilton Beckley

2.5 star property

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Photo gallery for Tru by Hilton Beckley

Lobby
Front of property
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Bathroom | Free toiletries, towels, soap, shampoo
Gym
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
162 NEPTUNE DRIVE, Beckley, WV, 25801
  • Tamarack Conference Center
    ‪20 min walk‬
  • Raleigh General Hospital
    ‪3 min drive‬
  • Beckley Exhibition Coal Mine
    ‪6 min drive‬
  • Beckley, WV (BKW-Raleigh County Memorial)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom | Free toiletries, towels, soap, shampoo

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Free toiletries, towels, soap, shampoo

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Beckley by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1001)
The price is CHF 154
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Holiday Inn Hotel & Suites Beckley by IHG

About this property

Tru by Hilton Beckley

Hotel in Beckley with 24-hour fitness centre and 24-hour front desk
A 24-hour fitness centre, a snack bar/deli and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a corner/local shop and a front desk safe are on-site.
Tru by Hilton Beckley offers 106 accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Beckley. During your stay, you'll be within walking distance of Tamarack Conference Center. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a front desk safe, convenience store and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Tamarack Conference Center and a few minutes from Raleigh General Hospital
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. Tru by Hilton Beckley also features a 24-hour fitness centre, a corner/local shop, and a front desk safe. Self parking is free.

This Beckley hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Beckley Hotel
Tru by Hilton Beckley Beckley
Tru by Hilton Beckley Hotel Beckley

Tru by Hilton Beckley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 503 reviews
Rating 8 - Good. 98 out of 503 reviews
Rating 6 - Okay. 48 out of 503 reviews
Rating 4 - Poor. 22 out of 503 reviews
Rating 2 - Terrible. 14 out of 503 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee and tea available all day long. Filled up my thermos with hot tea before heading out. Room is somewhat small, but still cozy. Good breakfast. There are boiled eggs option, for those not wanting scrambled eggs. New River Gorge National Park is not far, so stop by if you have time to spare. Google for Wolf Creek Falls, WV for a hike with a view. Overall, perfect for what I was looking for.
Stayed 1 night in Oct 2024

10/10 Excellent

Jenna

Stayed 2 nights in Nov 2024

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome but it seemed cold and impersonable. I am assuming we were put in a handicapped room? I hope all the rooms are not like that. Couldn't get the shower to come on. Hoses and bars everywhere. Finally got it to work. Don't know how 🙄 It was sufficient but a little disappointed considering the price. Breakfast was good and had food to buy if you didn't want to go out.
Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Stayed 1 night in Nov 2024

10/10 Excellent

Darla

Liked: Staff & service, property conditions & facilities
Clean. Smoke free. The window seat is very loose.
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Brian M.

Stayed 1 night in Jun 2024

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handicap room was very easy to get around in wheelchair
Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with family, Travelled with pets
The hot water wasn’t hot enough
Stayed 1 night in Oct 2024

4/10 Poor

Susan, Cedar Point

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Small room, no microwave or coffee maker. Very little soundproofing, we could hear people upstairs and people talking... and dogs barking next to our room.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karan, Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa, Galveston

Liked: Amenities
Great pit stop
Stayed 1 night in Oct 2024

4/10 Poor

Warren

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy neighbors; one chair for two people; toilet for midgets; sparse; missing light bulbs; totally uninviting. Never again.
Stayed 1 night in Oct 2024

6/10 Okay

Kathleen

Stayed 1 night in Sep 2024

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Nice and clean and staff was awesome!
Stayed 1 night in Jun 2024

10/10 Excellent

Bart, Columbus

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and well maintained. The lobby and breakfast was great and the breakfast had more healthy options with good ingredients than similar hotel options.
Stayed 1 night in Oct 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ditch the powdered eggs
Everything was first class: coffee and snacks available 24 hours, everything clean and neat. However, I abjure the powdered eggs, which seem to be showing up everywhere I stay. Please ditch the powdered eggs: I didn't like them when I was in the Army, and I don't like them now.
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Stayed 1 night in Oct 2024

6/10 Okay

Nashea

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Rooms are entirely too small!!! Not worth the money!!!
Stayed 2 nights in Oct 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit National Park
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, quiet and comfortable beds and pillows. My second stay there and will stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

Sally, Oil City

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Gary

Disliked: Amenities
Very limited offerings for breakfast. Nothing fresh.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024