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Villa Tautoru - 1 bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa Tautoru - 2 bedroom

Bed Count 2 King Beds Maximum Occupancy 4 Max

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Bed Count 2 King Beds Maximum Occupancy 6 Max

Villa Matariki - 2 bedroom

Bed Count 2 King Beds Maximum Occupancy 6 Max

Ashley Mackenzie Villa + Spa - 2 bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Mt Cook Lakeside Retreat, you'll be within walking distance of Lake Pukaki. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as an off-lead area.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, helicopter/aeroplane tours and yoga classes
  • 5 minutes by car from Lake Pukaki and 14 minutes from Lake Ruataniwha
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including an off-lead area

Property Features

There's a restaurant on site. Public spaces have free WiFi. Mt Cook Lakeside Retreat offers its guests an outdoor tennis court and Access to hot tub. Spa services, a library, and a terrace are also featured at the luxury Mt Cook Lakeside Retreat. The lodge can provide concierge services and wedding services. Self parking is free. This 5-star Ben Ohau lodge is smoke free.

  • 1 floor
  • 8 guestrooms or units
  • 4 buildings
  • Conference rooms
  • Built in 2012
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Mt Cook Lakeside Retreat offers 8 accommodations with MP3 docking stations and free minibar items. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room microwaves and espresso makers. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Stocked minibar (free)
  • MP3 dock
  • In-room dining (limited hours)
  • Microwave
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Sound-insulated rooms
  • Heating
  • Wheelchair accessible

Food & Drink

Mt Cook Lakeside Retreat has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the lodge include an outdoor tennis court and Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Helicopter/aeroplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Mountain climbing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • No lift (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. The front desk is staffed during limited hours.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children younger than 10 are not allowed at this adults-only property. All guests 10 and older are welcome.
  • Rollaway/extra beds are available for NZD 650.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • An off-lead area is available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 10:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Minimum guest age is 10
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: NZD 650.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mt Cook Lakeside Retreat
  • Mt Cook Lakeside Retreat B&B
  • Mt Cook Lakeside Retreat B&B Pukaki
  • Mt Cook Lakeside Retreat Pukaki
  • Mt Cook Lakeside Retreat Lodge Pukaki
  • Mt Cook Lakeside Retreat Ben Ohau
  • Ben Ohau Mt Cook Lakeside Retreat Lodge
  • Mt Cook Lakeside Retreat Lodge Ben Ohau
  • Lodge Mt Cook Lakeside Retreat Ben Ohau
  • Mt Cook Lakeside Retreat Lodge
  • Lodge Mt Cook Lakeside Retreat
  • Mt Cook Lakeside Retreat Lodge
  • Mt Cook Lakeside Retreat Ben Ohau
  • Mt Cook Lakeside Retreat Lodge Ben Ohau

You should know

  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 10 years old aren't allowed.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Qualmark Sustainable Tourism Business Award

National Rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.