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Taj Exotica Resort & Spa, Goa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Taj Exotica Resort & Spa, Goa

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
View from room
Premium Villa Room with Plunge Pool King Bed | View from room
Lobby
Indulgence Villa with Plunge Pool, 1 King Bed | Premium bedding, minibar, in-room safe, individually furnished

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Spa
  • Gym

Explore the area

Map
Calwaddo, Benaulim, Goa, 403716
  • Vaddi Beach
    9 min walk
  • Sala Da Pranzo
    1 min walk
  • Madgaon Junction Station
    16 min drive
  • Goa (GOI-Dabolim)
    49 min drive

Room options

View all photos for Garden Villa Room with Plunge Pool, 1 King Bed

Garden Villa Room with Plunge Pool, 1 King Bed | View from room

Garden Villa Room with Plunge Pool, 1 King Bed

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

40-inch LED TV with satellite channels, TV

Luxury Suite

  • 116 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa Room Garden View Twin Bed

Premium bedding, minibar, in-room safe, individually furnished

Villa Room Garden View Twin Bed

  • 57 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Indulgence Villa with Plunge Pool, 2 Twin Beds

Private pool

Indulgence Villa with Plunge Pool, 2 Twin Beds

  • 57 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Villa with Plunge Pool, 2 Bedrooms

Presidential Villa with Plunge Pool, 2 Bedrooms | View from room

Presidential Villa with Plunge Pool, 2 Bedrooms

  • 166 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Villa Room Garden View King Bed

View from room

Premium Villa Room Garden View King Bed

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Villa Room Garden View Twin Bed

View from room

Premium Villa Room Garden View Twin Bed

  • 57 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Indulgence Villa with Plunge Pool, 1 King Bed

Indulgence Villa with Plunge Pool, 1 King Bed | Premium bedding, minibar, in-room safe, individually furnished

Indulgence Villa with Plunge Pool, 1 King Bed

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Villa Room with Plunge Pool King Bed

Premium bedding, minibar, in-room safe, individually furnished

Premium Villa Room with Plunge Pool King Bed

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa Room Garden View King Bed

Premium bedding, minibar, in-room safe, individually furnished

Villa Room Garden View King Bed

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Sea View, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room Sea View, 2 Twin Beds

  • 57 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Garden Villa Room with Plunge Pool, 2 Twin Beds

Private pool

Garden Villa Room with Plunge Pool, 2 Twin Beds

  • 57 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Exotica Room With Sitting Area

Premium bedding, minibar, in-room safe, individually furnished

Exotica Room With Sitting Area

  • 57 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Sea View Room, 1 King Bed

Premium Sea View Room, 1 King Bed | View from room

Premium Sea View Room, 1 King Bed

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

  • 93 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for 3 Bedroom Sea View Family Suite with Living Room (Interconnected)

40-inch LED TV with satellite channels, TV

3 Bedroom Sea View Family Suite with Living Room (Interconnected)

  • 230 sq m
  • Sea view
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room Sea View, 2 Bedrooms (Interconnected)

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room Sea View, 2 Bedrooms (Interconnected)

  • 114 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room Sea View, 1 King Bed

Deluxe Room Sea View, 1 King Bed | Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room Sea View, 1 King Bed

  • 57 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area | 40-inch LED TV with satellite channels, TV

Executive Suite

  • 111 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Sea View Family Suite with Living Room (Interconnected)

View from room

2 Bedroom Sea View Family Suite with Living Room (Interconnected)

  • 153 sq m
  • Sea view
  • Sleeps 7
  • 2 King Beds

View all photos for Garden Villa Room, 2 Bedrooms (Interconnected)

Premium bedding, minibar, in-room safe, individually furnished

Garden Villa Room, 2 Bedrooms (Interconnected)

  • 114 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Premium Garden Villa Room, 2 Bedrooms (Interconnected)

View from room

Premium Garden Villa Room, 2 Bedrooms (Interconnected)

  • 114 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

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About this property

Taj Exotica Resort & Spa, Goa

Luxury resort on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Taj Exotica Resort & Spa, Goa's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Taj Exotica Resort & Spa, Goa offers 140 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies or patios. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

This Benaulim resort provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Taj Exotica Resort & Spa, Goa. During your stay, you're just a quick walk from Vaddi Beach. Free WiFi in public areas, free self-parking and 3 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, facials or manicures and pedicures at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and a golf driving range
  • Just a 4-minute drive from Maria Hall and 6 minutes from Benaulim Beach
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Taj Exotica Resort & Spa, Goa such as a complimentary children's club and an outdoor pool.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Benaulim resort.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Taj Exotica Resort & Spa, Goa has 3 restaurants serving breakfast, lunch and dinner.
Miguel Arcanjo – This fine-dining restaurant overlooks the ocean and garden and specialises in local cuisine. Open daily.
Sala Da Pranzo – Overlooking the garden, this coffee shop specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
Lobster Village – This beachfront restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 1,500 for adults and INR 750 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Lobster Village
  • Miguel Arcanjo
  • Sala Da Pranzo

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Library
  • Mini golf
  • Outdoor pool
  • Playground
  • Shopping
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests driving to the property should contact this property in advance (e.g. directions)
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa. Indian citizens must show a PAN card at check-out for cash transactions exceeding INR 25,000.

Access methods

Staffed front desk

Pets

  • Pets: INR 2000 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 4000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1500 for adults and from INR 750 for children
  • Pet fee: INR 2000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 4000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For more details, please contact the property using the information on the booking confirmation.
Please note: A maximum of 1 extra bed is permitted in guestrooms .

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

Exotica Taj
Taj Exotica Resort Spa Goa
Taj Exotica Benaulim
Taj Exotica Hotel
Taj Exotica Hotel Benaulim
Taj Exotica Goa Benaulim
Taj Exotica Goa Hotel Benaulim
Taj Exotica Hotel Goa
Taj Exotica Resort Goa Benaulim
Taj Exotica Goa
Taj Exotica & Spa, Goa
Taj Exotica Resort Spa Goa
Taj Exotica Resort & Spa, Goa Resort

Taj Exotica Resort & Spa, Goa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 258 out of 320 reviews" "
Rating 8 - Good. 37 out of 320 reviews" "
Rating 6 - Okay. 17 out of 320 reviews" "
Rating 4 - Poor. 7 out of 320 reviews" "
Rating 2 - Terrible. 1 out of 320 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ravikumar

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

kratika

Stayed 1 night in Jul 2024

10/10 Excellent

KANTA SURESH, castries

Stayed 3 nights in Jul 2024

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Shome, Riyadh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice Resort ,Good Holiday destination
Stayed 2 nights in Jun 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from an amazing stay at the Taj Exotica Resort and Spa. This hotel is absolutely amazing. The hotel itself is wonderful, set on 56 acres, beautifully decorated, only 2 stories high, very stylish. But what makes the hotel is the staff. From the moment we arrived until we left they staff were absolutely wonderful. We went for breakfast every morning and by the third morning our coffee was waiting for us, when we finished a second cup arrived then we were offered a coffee to go. Indra and his staff made our day. They always met you with a smile and could not do enough for you. The staff round the pool were so kind and considerate, not only giving you towels but placing them on the sun bed and moving the sun bed to wherever you wanted. Water was always readily available and in the heat and humidity it was a necessity. Our room was spotless and kept that way by the cleaning staff who came twice daily to clean and check if anything needed topped up. I can't quite believe it, but not only were our sheets and bedding changed half way through the holiday but the curtains as well. The gardens are beautiful and well tended by gardeners. I like exploring the area, which we did, but if I was told I had to stay in this hotel for two whole weeks and never leave I would be delighted. I cannot say how amazing I thought this hotel was. We will definitely be back in Goa but could not return without staying at the Taj Exortica. Thank you for an amazing time.
Stayed 14 nights in May 2024

10/10 Excellent

Narendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to Staff members, service was awesome. It os to note that Miss Aishwarya was excellent and very responsible. Particularly thank her and staff for helping is with our daughter birthday celebration. Her hospitality made the difference for our feelings. We thank her big time. I enjoyed playing golf and I feel Mr. Johnson was the best coach I have ever come across. He made golf soneasy for me. I owenhim a big time.
Stayed 2 nights in May 2024

10/10 Excellent

Karan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!
Stayed 3 nights in Apr 2024

10/10 Excellent

yash

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is amazing from their staff to the location of this hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

adarsh

Travelled with partner
We had an excellent 4 day stay at this beautiful property We had a very relaxing and luxurious break with delicious breakfast
Stayed 4 nights in Apr 2024

10/10 Excellent

Hari Krishna Sravan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are extremely comfortable. It has a huge garden and it leads to a private beach. The breakfast menu is amazing!
Stayed 2 nights in Apr 2024

10/10 Excellent

Pavan

Stayed 2 nights in Mar 2024

8/10 Good

Shashibhushan, New York

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great beachside location. Wonderful views and bars facing the ocean. Terrific breakfast buffet. We had to change our first room as it was smelling of cigarettes.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Anuj

Stayed 1 night in Dec 2023

6/10 Okay

Hina

Liked: Staff & service
Beach does not have loungers or seats - no licence
We came for a beach holiday to relax - the beach was great but there are no seats or loungers because hotel does not have a licence for them. They asked us to sit behind large mesh wired boundaries. Nowhere on their websites or travel web agents does it tell you that you can’t sit in their beach on loungers or deckchairs. They need to inform on their website and booking platforms so customers can make an informed choice.
Stayed 3 nights in Nov 2023

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

6/10 Okay

Tauseef

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Average beach resort!
Too many house flies across the property. Not the best beach resort in Goa. Breakfast wait time was quite long. Not good value for money.
Stayed 2 nights in Oct 2023

10/10 Excellent

Farnaz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I enjoyed our 3-night stay very much. the hotel’s staff and services were helpful and generally great. We specifically enjoyed our one-hour customised cooking session organised by Narmin and a couple of the hotel’s chefs. Delicious food and great fun. If I were to suggest an improvement or two, I'd ask for more activities for adults. Also, it might be easier if different taxes were not excluded from the price lists…
Stayed 3 nights in Oct 2023

10/10 Excellent

kaustuv

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time at Taj exotica goa and as expected we had a very relaxing and joyous stay. The staff as usual very hepful..we will definitely be back again
Stayed 3 nights in Sep 2023

10/10 Excellent

Sushanth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here. Staff was excellent save for one individual at the reception. We arrived late to the property at midnight or so we lost about most of our first day experience there. So. We asked during checkin if there is a possibility for a late checkout. They said if there is a possibility they will accommodate us. Come checkout day this person at the reception said they don’t have availability and wanted to charge us an extra 4 grand. The money is not a big deal given what we paid already, But we did not appreciate the dishonesty here. We knew for a fact that they had availability and that the people checking in to our room were coming after our checkout. When we talked to someone else at the reception we were able to resolve this quite easily. Overall everyone else at the property were really kind considerate hospitable and helpful.
Stayed 3 nights in Sep 2023

10/10 Excellent

harry

Travelled with family
Liked: Room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Jigar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Jul 2023