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Shilo Inn Suites Hotel - Bend

2.5 star property

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Photo gallery for Shilo Inn Suites Hotel - Bend

Lobby sitting area
Indoor pool, seasonal outdoor pool, pool loungers
View from property
Lobby
Front of property – evening/night

Reviews

5.8 out of 10

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Laundry
  • Gym
  • Air conditioning
  • Pet-friendly

Explore the area

Map
3105 O.B. Riley Road, Bend, OR, 97701
  • Bend River Promenade
    ‪2 min walk‬
  • Deschutes River
    ‪6 min walk‬
  • River's Edge Golf Course
    ‪3 min drive‬
  • Redmond, OR (RDM-Robert's Field)
    ‪19 min drive‬

Room options

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Queen Beds, Kitchenette, River View

Executive Room, 2 Queen Beds, Kitchenette, River View | Down duvets, desk, blackout curtains, iron/ironing board

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, River View

Deluxe Room, 1 King Bed, Jetted Tub, River View | Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Kitchenette, River View

Executive Room, 1 King Bed, Kitchenette, River View | Down duvets, desk, blackout curtains, iron/ironing board

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Deluxe Room, 2 Queen Beds, River View | Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub, River View

Deluxe Suite, 1 King Bed, Jetted Tub, River View | Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Riverhouse Lodge

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1234)
The price is CHF 132
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Riverhouse Lodge

About this property

Shilo Inn Suites Hotel - Bend

Riverfront hotel with 2 hot tubs and fitness centre
An indoor pool, a fitness centre and a sauna are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a seasonal outdoor pool and a meeting room. Housekeeping is available on request.
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature down duvets. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shilo Inn Suites Hotel - Bend's great location gets high marks from our customers. During your stay, you're just a quick walk from Bend River Promenade. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 hot tubs
  • Amenities include a front desk safe, a meeting room and a conference centre
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Bend River Promenade and 6 minutes on foot from Deschutes River
  • Dogs welcome for a fee (restrictions apply)
As a guest of Shilo Inn Suites Hotel - Bend, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Shilo Inn Suites Hotel - Bend. Free self parking is available.

This Bend hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 2 spa tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Shilo Inn Suites Hotel - Bend Reviews

Reviews

5.8
Rating 10 - Excellent. 182 out of 1001 reviews
Rating 8 - Good. 183 out of 1001 reviews
Rating 6 - Okay. 193 out of 1001 reviews
Rating 4 - Poor. 230 out of 1001 reviews
Rating 2 - Terrible. 213 out of 1001 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Nicole

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Keith

Travelled with family
Disliked: Cleanliness
River view was nice. This is an older property that was a little dated. The bed and pillows were very comfortable. The room was cleanish, remnants of a mushroom pizza in the fridge. We checked in late Thanksgiving afternoon and the desk clerk hinted he was the only one on site. I would stay there again.
Stayed 2 nights in Nov 2024

8/10 Good

Samantha

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

scott

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, the Sauna and one of the hot tubs weren’t working on our visit. Bummer. The outside area around the room was quite dirty, but the room was fine.
Stayed 1 night in Aug 2024

2/10 Terrible

M.

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad choice staycation
Mold in the shower and the in room spa. Nose boogers on the wall. Had to go 3 buildings down to get ice. Hotel pool and hot tub area dimly lite hot tub was not even warm and the jets didnt work, oh and no towels in the pool area.
Stayed 1 night in Nov 2024

2/10 Terrible

Diane

Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Very nice staff, room wasn’t clean, didn’t seem like the floor was vacuumed, microwave wasn’t cleaned out, and looked like it was never dusted. The hot tub wasn’t very warm and neither hot tub had working jets ( bubbles ). Bed was comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Randall

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely an older property and a little worn, but still in great shape and super comfortable. We were very happy with our stay and will book again next time we're in Bend!
Stayed 3 nights in Oct 2024

8/10 Good

Sandie

Liked: Cleanliness, staff & service, room comfort
Older but clean and quiet
The property is older but clean. Fireplace did not work.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stove top was dirty~ melted cheese not wiped down. Area under kitchen sink had old French fries and the back cabinet wall was ripped out with exposed pipes. Front desk rep during check in made strange comments about watching out for transient people who teleport through the bathrooms. Very strange and not funny if he was trying to be. Front desk rep at check out was very nice.
Stayed 1 night in Nov 2024

8/10 Good

TODD, Bend

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Adam

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad business
The room was excellent,it was really big and cozy.the mgr.,the staff were not as friendly.Make sure your batteries are charged in your vehicle or they will call the cops on you and have you trespassing if not.The day we checked out our car wouldn't start,cause our batteries were dead from sitting in there parking lot for the past 7 days.So,it took us a little longer to get off there property.they treated us like criminals,that's bad business in my eyes.
Stayed 2 nights in Oct 2024

6/10 Okay

Dan

Travelled with partner
No big things wrong, just several little things.
Stayed 2 nights in Oct 2024

2/10 Terrible

Erick

Stayed 3 nights in Jun 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The room was extra big, everything about the Shiloh was exceptional.The pool was a little too cold for me,but the hot tubs and the sauna was perfect.I will be telling others about this beautiful,and amazing hotel
Stayed 2 nights in Oct 2024

6/10 Okay

Nicole

Travelled with group
Liked: Staff & service
Good but older
Hotel was in good location but is very old. Check in was easy and the gal who helped us check in was super sweet. We didnt use the pool but also looked dated. Bed were actually pretty comfortable.
Stayed 3 nights in Aug 2024

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service
Fireplace didn't work and the TV was blurry. Pool had a lot of sand in it. The overall is nice just needs an update
Stayed 1 night in Oct 2024

4/10 Poor

Todd

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but the rooms are extremely dated and dirty. Lots of little holes in the Sheetrock. All appliances appear to be from the 1970’s. Walls and furniture were dirty. Will not stay there ever again. Very pricey also.
Stayed 3 nights in Oct 2024

2/10 Terrible

michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the dirtiest motel I have ever seen!!! Very smelly, only one towel, no shampoo, soap, no glasses, or coffee cups. The carpet was stained and filthy. Also the toilet did not flush we flushed manually. And there is of breakfast not that I would have eaten it anyway
Stayed 2 nights in Oct 2024

8/10 Good

Noel

Travelled with partner
Liked: Amenities
Very spread out, poor lighting, fall leaves
Stayed 1 night in Oct 2024

10/10 Excellent

Cody

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms do not look like the pictures, dirty
Not a clean place at all. The bathroom was still dirty. We had to go get toilet paper from the front. Very dated, stained carpet on the floors. Bed was uncomfortable. The hot tubs were cold and didn’t look very clean. No trash cans in the room. The only good thing was the customer service from Kit and the gal that worked this morning. They were very nice.
Stayed 1 night in Oct 2024

6/10 Okay

Jacob

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Guy who checked us in was weird as heck.... And there was no one present when we went to check out. The room itself was decent enough, the view on the riverfront balcony was beautiful. And the jacuzzi suite was all my wife wanted for our wedding anniversary, except it wasn't very clean. Even trash left in the sink and trash can, and dirty floor. Dated, needs some upgrades and deep cleaning for sure. Cobwebs everywhere we looked. Cold hot tubs in the pool area.
Stayed 2 nights in Oct 2024