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Shilo Inn Suites Hotel - Bend

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shilo Inn Suites Hotel - Bend

Lobby sitting area
Front of property – evening/night
Lobby
Indoor pool, seasonal outdoor pool, pool loungers
View from property

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot tub
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
3105 O.B. Riley Road, Bend, OR, 97701
  • Bend River Promenade
    2 min walk
  • Deschutes River
    6 min walk
  • River's Edge Golf Course
    3 min drive
  • Redmond, OR (RDM-Robert's Field)
    19 min drive

Room options

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Queen Beds, Kitchenette, River View

Executive Room, 2 Queen Beds, Kitchenette, River View | Down duvets, desk, blackout curtains, iron/ironing board

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, River View

Deluxe Room, 1 King Bed, Jetted Tub, River View | Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Kitchenette, River View

Executive Room, 1 King Bed, Kitchenette, River View | Down duvets, desk, blackout curtains, iron/ironing board

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Deluxe Room, 2 Queen Beds, River View | Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Jetted Tub, River View

Deluxe Suite, 1 King Bed, Jetted Tub, River View | Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Down duvets, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn by Wyndham Bend

Pool
Hot tub
Breakfast included
Pet-friendly
4.0 out of 5, Very good, (1119)
The price is CHF 90
for 1 night
includes taxes & fees
11 Jan - 12 Jan
La Quinta Inn by Wyndham Bend

About this property

Shilo Inn Suites Hotel - Bend

Riverfront Bend hotel in Boyd Acres with 2 hot tubs
An indoor pool, a fitness centre and a sauna are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a seasonal outdoor pool and a meeting room. Housekeeping is available on request.
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature down duvets. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shilo Inn Suites Hotel - Bend's great location gets high marks from our customers. During your stay, you're just a quick walk from Bend River Promenade. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 hot tubs
  • Amenities include a front desk safe, a meeting room and a conference centre
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Bend River Promenade and 6 minutes on foot from Deschutes River
  • Dogs welcome for a fee (restrictions apply)
As a guest of Shilo Inn Suites Hotel - Bend, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Shilo Inn Suites Hotel - Bend. Free self parking is available.

This Bend hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 2 spa tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Shilo Inn Suites Hotel - Bend Reviews

Reviews

6.0
Rating 10 - Excellent. 187 out of 1001 reviews" "
Rating 8 - Good. 185 out of 1001 reviews" "
Rating 6 - Okay. 193 out of 1001 reviews" "
Rating 4 - Poor. 226 out of 1001 reviews" "
Rating 2 - Terrible. 210 out of 1001 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

michelle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I've stayed at a Shilo Inn previously at a different location and that experience and property was fantastic so I was excited to stay at this one. I was so sorely disappointed in this property, room and especially the front desk agent. He was rude, unhelpful and in a 3 night stay there was no maid service - no replacement of used towels - nothing. The room was not clean, the chairs had rips in the arms, the room was filled with cobwebs, the back patio wall was filthy and I killed two very big wolf spiders. It's just like the property manager hasn't been in the room for years and doesn't care. To stay in a hotel is a rare treat for me and I specifically chose this name brand to stay at for a work conference. While the training I attended was amazing, I didn't look forward to going back to my room at the end of each day. That front desk guy needs a customer service 101 lesson!
Stayed 3 nights in Sep 2024

8/10 Good

Tamera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The faucet on the whirlpool tub was very loose. Not enough towels. Beautiful location on the river. Nice fireplace
Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Great Service
This is a very peaceful and beautiful property
Stayed 1 night in Sep 2024

4/10 Poor

Laura

Stayed 1 night in Sep 2024

6/10 Okay

Kara

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Sep 2024

2/10 Terrible

Justina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The jacuzzi tub was filthy. Hair in the shower. Clothes left from the previous person in the head board of the bed.
Stayed 1 night in Sep 2024

4/10 Poor

David

Travelled with family
Disliked: Staff & service, property conditions & facilities
This property is severely outdated. You had ducks swimming in the outdoor pool
Stayed 2 nights in Sep 2024

10/10 Excellent

Jerry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building was pretty
Stayed 1 night in Sep 2024

4/10 Poor

DALE

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shilo Inns used to be "Affordable Excellence", now they are just crap. At least the one in Bend. When we checked in, the clerk would only give us one key, saying that they were running out. We checked the next day with a different clerk who said they had plenty. We had to ask for an additional glass and towels. We had a kitchenette unit, but the only wastebasket was in the bathroom. Absolutely no utensils. The room and grounds are in disrepair - like they haven't done maintenance in years. A pretty property, but a really disappointing stay. Finally, when we checked out, I asked for a receipt. Even though I paid at the hotel, I was informed that since I booked through Hotels.com that I would need to contact them for a receipt. Hotels.com says that since I paid at the hotel, I would need to get a receipt from them. I've called four times and finally gave up. I do not recommend.
Stayed 4 nights in Sep 2024

8/10 Good

Collins, Lakewood

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had coffee maker and coffee, but no coffee pot. No cups or drinking glasses in room. Otherwise, nice room.
Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went on a weekend where it was not fully booked. It was quiet and nice.
Stayed 2 nights in Sep 2024

6/10 Okay

Janet

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Popcorn ceilings, filthy carpet, very rundown.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with a view of the river
Stayed 1 night in Sep 2024

4/10 Poor

Teresa

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great service. Terrible room state.
Stayed 1 night in Sep 2024

6/10 Okay

Chad a

Liked: Staff & service
Disliked: Property conditions & facilities
We love the Shilo but it’s time they invest in new mattress’s and carpet. It’s been a week and my back still hurts. We’re going to refrain from returning until they decide to remodel. Otherwise we love it
Stayed 2 nights in Sep 2024

8/10 Good

Kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Juan

Business traveller
Floors carpet was extremely dirty. Toilet Ran all night, smelled horrible. Worst hotel ever
Stayed 1 night in Sep 2024

4/10 Poor

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpets are filthy, I mean REALLY filthy. Tile is missing and/or falling off, wood is peeling off the doors, everything needs updating. The person who checked me in was pleasant and thorough and the room is in a good location. The room is large and has a gas fireplace. There's a patio but it's so dirty I don't want to go out there.
Stayed 1 night in Sep 2024

2/10 Terrible

Lawrence

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The property outside was nice but the room itself was in poor condition (dirty, cigarette butts on the balcony, bed was uncomfortable) not really little kid friendly.
Stayed 1 night in Sep 2024

6/10 Okay

Crystal

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
For the price it isn’t a horrible place to stay but it was pretty dirty the room was full of spiders and the carpet was nasty. The coffee pot I would not trust. Convenient area to stay and it was fine for sleeping but not sure I would pick this one again
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Casey

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Room was dirty. Carpet had stains throughout. Large patched hole in wall that wasn’t even completed. No shower towels. Hair in tub drain. Hot tub in pool area was not even hot. Found dog poop in men’s changing area in pool area. We’ve stayed here several years ago and were very happy. Not this time. Plus it was a balcony with river view and could barely see River due to plant vegetation overgrowth
Stayed 2 nights in Sep 2024

8/10 Good

Anthony J

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice place, good rates. The facilities could use a little TLC is some areas.
Stayed 4 nights in Aug 2024

6/10 Okay

Laurie

Travelled with family
Disliked: Amenities, property conditions & facilities
Beds are old and uncomfortable.. bedding looked dirty. Carpets stained
Stayed 1 night in Sep 2024

2/10 Terrible

Rikki

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was dirty; didn't even stay the night because it felt so unclean. Literally splashes of things on the wall that was not cleaned off, stains on bedding and the floor, sticky handles. Would never recommend this place.
Stayed 2 nights in Sep 2024