Shilo Inn Suites Hotel - Bend

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shilo Inn Suites Hotel - Bend

Lobby sitting area
Indoor pool, seasonal outdoor pool, pool loungers
Lobby
View from property
Front of property – evening/night

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot tub
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
3105 O.B. Riley Road, Bend, OR, 97701
  • Bend River Promenade
    2 min walk
  • Deschutes River
    6 min walk
  • Blockbuster
    2 min drive
  • Redmond, OR (RDM-Robert's Field)
    19 min drive

Room options

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

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About this property

Shilo Inn Suites Hotel - Bend

Riverfront Bend hotel in Boyd Acres with 2 hot tubs
An indoor pool, a fitness centre and a sauna are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a seasonal outdoor pool and a meeting room. Housekeeping is available on request.
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature down duvets. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shilo Inn Suites Hotel - Bend's great location gets high marks from our customers. During your stay, you're just a quick walk from Bend River Promenade. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 hot tubs
  • Amenities include a front desk safe, a meeting room and a conference centre
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Bend River Promenade and 6 minutes on foot from Deschutes River
  • Dogs welcome for a fee (restrictions apply)
As a guest of Shilo Inn Suites Hotel - Bend, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Shilo Inn Suites Hotel - Bend. Free self parking is available.

This Bend hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Shilo Inn Suites Hotel - Bend Reviews

Reviews

6.0
Rating 10 - Excellent. 189 out of 1009 reviews" "
Rating 8 - Good. 187 out of 1009 reviews" "
Rating 6 - Okay. 192 out of 1009 reviews" "
Rating 4 - Poor. 229 out of 1009 reviews" "
Rating 2 - Terrible. 212 out of 1009 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Shrri

Liked: Cleanliness, staff & service, room comfort
Good value with nice view
Pure pleasure trip. Had a jacuzzi room and the tub was great! Things are a bit dated and some carpet stains but didn’t feel dirty at all. Comfortable beds and beautiful and serene river view. Would stay here again!
Stayed 2 nights in Aug 2024

4/10 Poor

Ruben

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Ashley

Disliked: Cleanliness, property conditions & facilities
It’s unfortunate that the property itself was very nice and relaxing but I got a king suite with a jacuzzi and found cigarette ashes in the draws, someone else’s hair shavings in the tub and jacuzzi had a lot flosties in it, it as very gross.!the jacuzzi also had pieces break off of it and there were cobwebs EVERYWHERE
Stayed 1 night in Aug 2024

6/10 Okay

Marilyn, Rancho Santa Margarita

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Doggy poop trash bin full with poop on top, spider in tub and hair, need to replace carpet. TV working great, beautiful view of river. Older property with great location in need of updates. Staff was great. Ice on hand.
Stayed 1 night in Aug 2024

6/10 Okay

JAMES

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The proximity of the river and the very nice lady At the front counter.
Stayed 2 nights in Aug 2024

2/10 Terrible

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jill

Liked: Staff & service
Disliked: Cleanliness
We stopped in Bend for a night. We picked this hotel because it was slow to our route and allowed dogs. The staff was friendly and it was close to restaurants. The room was spacious but the carpets were stained and dirty. We didn’t have any hot water for the entirely of our stay. I mentioned it the following morning when checking out and the lady was nice about it.
Stayed 1 night in Aug 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service
Nice river view.
Stayed 7 nights in Aug 2024

8/10 Good

Christina

Liked: Staff & service
Disliked: Property conditions & facilities
I enjoyed my stay.
Stayed 2 nights in Aug 2024

8/10 Good

Shantel

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Our was big, and I personally liked the river view.
Stayed 1 night in Aug 2024

6/10 Okay

Tim

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

theodore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting right on the river. We enjoyed both of the pools and the large hotel room. Easily accessible from the highway, just a few minutes north of downtown.
Stayed 2 nights in Aug 2024

4/10 Poor

Shannah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had cobwebs all over. The arm of the chair fell off numerous times. The dead trees need to be taken out by the river. Big bunches of cobwebs all over the deck. Only one ice machine worked and it was to far to walk to get to. I used to love this place but its gone downhill.
Stayed 1 night in Aug 2024

2/10 Terrible

Gail

Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated stains on carpet rundown
Stayed 1 night in Aug 2024

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Wayne

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Faith

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mal

Stayed 3 nights in Jul 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quiet and friendly. Service was spot on. 👌
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Disliked: Cleanliness, property conditions & facilities
Was just ok.
House keeping didnt leave any soap in our room, and forgot to vacuum. The room was not very clean
Stayed 1 night in Aug 2024

8/10 Good

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jill, Calgary

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities
The bathroom was dirty. The shower was not cleaned and had hair in tub. The area that holds soap was filthy. The carpets were filthy and stained.
Stayed 1 night in Aug 2024

2/10 Terrible

Elisabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
First, the staff could not make room keys because they said their machine was broken so if we left the room, we had to have a staff member come let us in to our room. Once in the room, the carpet is dirty, hair is along the side of the carpet. The old mattress didn’t have a mattress pad, and the mattress was stained in places with dark matter. Yuck! I had to use one of the two towels provided to cover the stain. The bedside alarm clock from the 80’s was dusty. The toilet handle needs to be held down for 10 full seconds before it will flush. The tv has an add on it that says “we are negotiating with this company for service”. The onsight restaurant was “ehh”. The management needs to invest in this property if they want to charge 170.00/night. I will not be returning!
Stayed 1 night in Aug 2024