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ITC Gardenia, a Luxury Collection Hotel, Bengaluru

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ITC Gardenia, a Luxury Collection Hotel, Bengaluru

Premium bedding, pillow-top beds, minibar, desk
Porch
Exterior
Outdoor pool, pool umbrellas, pool loungers
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Air conditioning
  • Room service
  • Parking included

Explore the area

Map
No.1, Residency Road, Bengaluru, Karnataka, 560025
  • Brigade Road
    1 min walk
  • Church Street
    3 min walk
  • Garuda Mall
    5 min walk
  • Bengaluru (BLR-Kempegowda Intl.)
    58 min drive

Room options

View all photos for Club Suite, 1 Bedroom, Non Smoking, Pool View (Tower)

Club Suite, 1 Bedroom, Non Smoking, Pool View (Tower) | Premium bedding, pillow-top beds, minibar, desk

Club Suite, 1 Bedroom, Non Smoking, Pool View (Tower)

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for House, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

House, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Club Room, 1 King Bed, Non Smoking, Pool View (Balcony) | Premium bedding, pillow-top beds, minibar, desk

Club Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 56.67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Room, 1 Queen Bed, Non Smoking, Balcony (Tower)

Exclusive Room, 1 Queen Bed, Non Smoking, Balcony (Tower) | Premium bedding, pillow-top beds, minibar, desk

Exclusive Room, 1 Queen Bed, Non Smoking, Balcony (Tower)

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, City View, Tower

Room, 2 Single Beds, City View, Tower | View from room

Room, 2 Single Beds, City View, Tower

  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Non Smoking, City View (Tower)

Premium bedding, pillow-top beds, minibar, desk

Room, 1 Queen Bed, Non Smoking, City View (Tower)

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

ITC Gardenia, a Luxury Collection Hotel, Bengaluru

Luxury Bengaluru hotel in Bangalore City Center with 5 restaurants
5 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
ITC Gardenia, a Luxury Collection Hotel, Bengaluru offers 292 accommodations with iPads and DVD players. Pillowtop beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium digital channels.

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include minibars and complimentary bottles of water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna, a 24-hour fitness centre and complimentary bicycles.
Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at ITC Gardenia, a Luxury Collection Hotel, Bengaluru. During your stay, you're just a quick walk from M.G. Road. Features include free WiFi in public areas and free valet parking, plus 5 restaurants.
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at Cubbon Pavilion, one of the property's 5 restaurants
  • Take a swim in the outdoor pool
  • Indulge with facials, detox wraps or aromatherapy at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 13 minutes by foot from St. Mark's Cathedral and a 3-minute drive from Cubbon Park
  • Airport pick-up shuttle service available for a fee
ITC Gardenia, a Luxury Collection Hotel, Bengaluru offers its guests a full-service spa, an outdoor pool, and a sauna. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury ITC Gardenia, a Luxury Collection Hotel, Bengaluru. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Bengaluru hotel.

Cubbon Pavilion – Overlooking the garden, this coffee shop specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours. Reservations are required.
Highland Nectar – This bar only serves light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lotus Pavilion – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Kebabs and Kurries – This fine-dining restaurant specialises in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Edo – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 5 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Cubbon Pavilion
  • Edo
  • Highland Nectar
  • Kebabs and Kurries
  • Lotus Pavilion

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels
  • DVD player
  • IPad

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The property will be renovating from 22 August 2024 to 15 November 2024 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ITC Gardenia, a Luxury Collection Hotel, Bengaluru

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 5129 per vehicle (maximum occupancy 2)
  • Airport shuttle fee per child: INR 5129 (from 12 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
ITC Gardenia, a Luxury Collection Hotel, Bengaluru offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

ITC Royal
ITC Royal Gardenia
ITC Royal Gardenia Bengaluru
ITC Royal Gardenia Hotel
ITC Royal Gardenia Hotel Bengaluru
Royal Gardenia
Royal Gardenia Bengaluru
ITC Gardenia Bengaluru Hotel
ITC Gardenia Hotel
ITC Gardenia Bengaluru
ITC Gardenia
ITC Gardenia Luxury Collection Hotel Bengaluru
ITC Gardenia Luxury Collection Hotel
ITC Gardenia Luxury Collection Bengaluru
ITC Gardenia Luxury Collection
ITC Gardenia, a Luxury Collection Hotel, Bengaluru Hotel
ITC Gardenia, a Luxury Collection Hotel, Bengaluru Bengaluru

ITC Gardenia, a Luxury Collection Hotel, Bengaluru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 276 out of 383 reviews" "
Rating 8 - Good. 66 out of 383 reviews" "
Rating 6 - Okay. 23 out of 383 reviews" "
Rating 4 - Poor. 6 out of 383 reviews" "
Rating 2 - Terrible. 12 out of 383 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Srikanth, Somerset

Travelled with family and small children
Disliked: Cleanliness, amenities
Give for dogs . Everything is wrong here from staff , cleanliness. Especially food can’t believe this is ITC .
Stayed 2 nights in Aug 2024

10/10 Excellent

Arpan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great exoerience
Stayed 3 nights in Aug 2024

8/10 Good

Lalit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rutvij

Stayed 1 night in Jul 2024

10/10 Excellent

Komal Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Stayed 2 nights in Jul 2024

10/10 Excellent

Amar

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Overall good experience
Visited for business reasons. Need little upgrade in telephone services and electric safe.
Stayed 3 nights in Jul 2024

4/10 Poor

Sriram

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property needs some updates. The staff is not well trained. Many items on in room dining menu are not available. Service in restaurants is slow and sloppy. Restaurant options are limited
Stayed 2 nights in Jul 2024

10/10 Excellent

Fenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Stayed 1 night in Jul 2024

10/10 Excellent

J

Stayed 1 night in Jul 2024

6/10 Okay

Sandeep

Travelled with family and small children
Liked: Amenities
No proper guidance from security staff when i drived in, had to take a de tour. Car was taken to parking before i could take out the luggage. I had half board as part of my stay, still waited around 10 minutes for restaurant staff to confirm, which they did going to checkin lobby before they let me go after dinner. Not sure what legacy software they use, as these details are not shared. Toilet accessories need refurbishment. While checkout time is 12 PM, i was locked out by 11 55 only. Felt that dinner is good and breakfast not up to the mark.
Stayed 1 night in Jun 2024

8/10 Good

SURESH

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It's a nice hotel to stay in. I usually stay here whenever I'm in Bengaluru. Of late, service at Cubbon Pavilion is lacking a bit. You order food or hot drinks at breakfast and they tend to forget and you are having to chase several times. This is the only complaint I have.
Stayed 2 nights in Jun 2024

10/10 Excellent

Holli

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ITC Gardenia has outstanding staff who provide excellent service from the moment you arrive. Wonderful breakfast. In house restaurants are superb. Pool & workout area. On this visit housekeeping staff Kavya and Tetei were especially outstanding. I highly recommend ITC Gardenia for everyone.
Stayed 2 nights in May 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great to come back here. One of the best hotels in Bangalore
Stayed 2 nights in May 2024

10/10 Excellent

D Seetha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure Luxury
It was absolutely amazing. The staff, food, rooms - everything are par excellence.
Stayed 2 nights in May 2024

10/10 Excellent

Sumanth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premium Hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check In could be improved further
All well. Probably just a feedback otherwise...since I had pre checked in. Idea should be that I don't have reprovide all information/sign again. However , I had to provide all information. So I would definitely check in experience can be improved...
Stayed 3 nights in Apr 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Apr 2024

10/10 Excellent

PUNEET

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Ben

Stayed 11 nights in Mar 2024

8/10 Good

Dibya Ranjan

Lovely hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Pushpavaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024