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Holiday Inn Express & Suites New Buffalo, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites New Buffalo, an IHG Hotel

Exterior
Exterior
Property amenity
Indoor pool
Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
11500 Holiday Dr, New Buffalo, MI, 49117
  • New Buffalo Railroad Museum
    17 min walk
  • McDonald's
    1 min walk
  • New Buffalo Station
    3 min drive
  • South Bend, IN (SBN-South Bend Intl.)
    41 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Suite, 1 King Bed with Sofa bed (Wet Bar) | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed (Wet Bar)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Fairfield Inn & Suites by Marriott New Buffalo

Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (1001)
The price is CHF 88
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Fairfield Inn & Suites by Marriott New Buffalo

About this property

Holiday Inn Express & Suites New Buffalo, an IHG Hotel

Hotel in New Buffalo with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Holiday Inn Express & Suites New Buffalo, an IHG Hotel offers 80 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This New Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites New Buffalo, an IHG Hotel. During your stay, you'll be within walking distance of New Buffalo Railroad Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Just a 5-minute drive from Lake Michigan and 10 minutes from Four Winds Casino New Buffalo
Holiday Inn Express & Suites New Buffalo, an IHG Hotel offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. Holiday Inn Express & Suites New Buffalo, an IHG Hotel also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This New Buffalo hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New Buffalo
Holiday Inn Express New Buffalo
New Buffalo Holiday Inn Express
Holiday Inn Express New Buffalo Hotel
Holiday Inn Express New Buffalo
Hotel Holiday Inn Express & Suites New Buffalo New Buffalo
New Buffalo Holiday Inn Express & Suites New Buffalo Hotel
Hotel Holiday Inn Express & Suites New Buffalo
Holiday Inn Express & Suites New Buffalo New Buffalo
Holiday Inn Express Suites New Buffalo
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express New Buffalo

Holiday Inn Express & Suites New Buffalo, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1002 reviews" "
Rating 8 - Good. 303 out of 1002 reviews" "
Rating 6 - Okay. 72 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Perfect location to stop for the night on road trip to and from Michigan
Stayed 1 night in Sep 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice rooms, good breakfast!
Stayed 1 night in Sep 2024

10/10 Excellent

Pam

Stayed 2 nights in Aug 2024

10/10 Excellent

Rosabella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

juan

Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Betth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This looks a little older but it is clean and feels safe, staff is friendly. Breakfast is okay but there is a McDonald’s right across the parking lot. This was my second time staying here and I would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room had a mildew smell coming from bathroom
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

James

Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was TV service went out. Otherwise great service.
Stayed 1 night in Aug 2024

10/10 Excellent

JACK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Morning breakfast was good -- better than other continental breakfasts. We love the pancake machine. Seems like an older building, definitely felt like it could use some updates. Elevator was a little janky, rooms just felt older, outdated. Not quite as clean as we'd like, but okay enough. One "issue" -- the soap dispenser mount on the wall was well out of reach for my child, and they didn't have any other soap option (no bar soap), so was just a nuisance. We've stayed at a Holiday Inn Express in South Haven earlier in the summer and that one was really nice so we came in with a higher expectation perhaps.
Stayed 2 nights in Aug 2024

10/10 Excellent

DARIUSZ

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here was very pleasant and easy. Thought it was a good value for the price.
Stayed 2 nights in Aug 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Need more room at the breakfast bar It’s a little cramped
Stayed 2 nights in Aug 2024

8/10 Good

Candy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located near the highway, but the hotel is very quiet. Good breakfast and clean rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean The staff was friendly overall good experience
Stayed 1 night in Aug 2024

4/10 Poor

Paloma

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed with the quality of room that was given to me. Upon arrival, we noticed that the toilet wasn’t working properly and had not been cleaned. A front desk staff member said that she would have to fix the toilet because there was no maintenance crew available. She then told me that she couldn’t give me a new room unless it was authorized by her manager, however no other room was available. I had to call customer service to report the issue and get a new room that suddenly became available. The staff member didn’t seem to believe me when I told her the toilet was found dirty and denied not already knowing that the room had a malfunctioning toilet. I was unable to cancel this room booking and ended up staying at the Four Winds Casino Hotel instead. I will never book a room with the Holiday Inn again. In the end, we were given a better room after having to go through the ordeal of calling customer service a couple of times.
Stayed 1 night in Aug 2024

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

6/10 Okay

Carmen

Travelled with family
Liked: Property conditions & facilities, room comfort
The room looked as if the bathroom floor had not been cleaned. The pull out bed had dirty sheets so we changed them. Food ran out at breakfast and the worker left people standing in line. When I went back to ask if she was filling it up I was told it ended at 9:30. My daughter had been waiting for 20 min thinking she was bringing more food
Stayed 1 night in Aug 2024