Country Inn & Suites by Radisson, South Haven, MI

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Country Inn & Suites by Radisson, South Haven, MI

Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout curtains, iron/ironing board, free WiFi
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Indoor pool, pool loungers
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Gym
  • 24/7 front desk
  • Parking included
  • Breakfast included

Explore the area

Map
1741 Phoenix St, South Haven, MI, 49090
  • South Haven Center for the Arts
    ‪3 min drive‬
  • Warner Vineyards
    ‪4 min drive‬
  • Kal Haven Trail
    ‪4 min drive‬
  • Holland, MI (HLM-Park Township)
    ‪38 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(29 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Country Inn & Suites by Radisson, South Haven, MI

Hotel in South Haven with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and a computer station. Housekeeping is available on request.
Country Inn & Suites by Radisson, South Haven, MI offers 62 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

This South Haven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Country Inn & Suites by Radisson, South Haven, MI. During your stay, you'll be within walking distance of South Haven Center for the Arts. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a computer and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from South Haven Center for the Arts and a few minutes from Michigan Maritime Museum
Country Inn & Suites by Radisson, South Haven, MI offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. The business-friendly Country Inn & Suites by Radisson, South Haven, MI also features complimentary use of a nearby fitness facility and a lift. Self parking is free.

This South Haven hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (127 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel South Haven
Holiday Inn Express South Haven
South Haven Holiday Inn Express
Holiday Inn Express South Haven Hotel
Holiday Inn Express South Haven Hotel
Holiday Inn Express South Haven
Hotel Holiday Inn Express & Suites South Haven South Haven
South Haven Holiday Inn Express & Suites South Haven Hotel
Hotel Holiday Inn Express & Suites South Haven
Holiday Inn Express & Suites South Haven South Haven
Holiday Inn Express Suites South Haven
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express South Haven

Country Inn & Suites by Radisson, South Haven, MI Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 283 out of 959 reviews" "
Rating 8 - Good. 262 out of 959 reviews" "
Rating 6 - Okay. 182 out of 959 reviews" "
Rating 4 - Poor. 141 out of 959 reviews" "
Rating 2 - Terrible. 91 out of 959 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Stacy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was awesome the building had a few maintenance issues.
Stayed 1 night in Oct 2024

2/10 Terrible

Kristin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely disappointed with my stay at this hotel. The room we were given was in poor condition—several pieces of furniture showed excessive wear, with missing handles on the drawers and even a hole in the shower curtain. Basic amenities were lacking, as there was no alarm clock, and the outlets on the nightstand didn’t work, making it difficult to charge devices. To make matters worse, an employee knocked on our door at 11:00pm, waking us up to fix an error with our reservation, which could have easily been handled earlier in the evening before we went to bed. This level of disruption was completely unacceptable. On top of that, the noise from the room above us was unbearable. It sounded like people were jumping and stomping well past midnight, making it impossible to get a restful night’s sleep. Overall, the lack of care in both the maintenance of the room and how issues were handled made this one of the worst hotel stays we’ve experienced. I would not recommend staying here.

10/10 Excellent

Krzysztof

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have had "not so good" stays at other Country Inn and experience not so good. This property is very nice. Big kiddos to the breakfast lady. Very nice and helpful. Keeps her area clean
Stayed 1 night in Oct 2024

2/10 Terrible

Kristin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, property conditions & facilities, room comfort
BYOB- bring your own basics
The property is very worn and needs attention. Basics were missing from our room- no hand soap, no blankets on the beds. ONE washcloth, ONE hand towel and only three full sized towels. Some kind of the electrical outlets did not work. The shower dripped all night and the shower head was a light shower with a river of water leaking out the side. Will not stay here again.
Stayed 1 night in Oct 2024

4/10 Poor

Angie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not maintained, the front door needed some wd40, our room had a lock issue and we were stuck in the hallway for over an hour while maintenance had to remove the lock. The lock has a screw loose so the lock wasnt secure. You have to tell them you want your room cleaned. If they dont clean it, they dont replenish the towels. I requested they comp the last night due to all the issues, but it didnt happen.
Stayed 3 nights in Oct 2024

6/10 Okay

Eric Karen

Travelled with family
Liked: Room comfort
The hotel was just ok. Room wasn’t spotless and tv was iffy. Breakfast was late but it was good. Staff not very professional but friendly.
Stayed 1 night in Oct 2024

4/10 Poor

Douglas

Disliked: Staff & service
The Negatively Reviewed Hotel.
Staff were friendly, however, there were a number of issues with the hotel. 1. Broken toilet seat in public bathroom (down the hallway, past the lounge.) 2. No soap in public bathroom 3. Some breakfast entrees (sausage, eggs) were over an hour late. 4. Staff sat on the front counters 5. Sign reading that desk staff was away helping guest was permanently posted on front counter. It was difficult to tell if the staff member was in the back room or if they were truly away from the desk helping a guest. The staff member was in the back room on 2 out of 3 occasions. 6. No trash bag in dining area waste basket. People started to throw trash away in to unlined basket. A trash bag was added about a half hour later. 7. Shower faucet in room 223 leaked
Stayed 1 night in Oct 2024

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yuck!
One of our worst hotel stays yet! Counters were dirty - like they hadn’t been washed in a while. Tub with chips, no bar soap or hand wash, crack in floor with a soft spot, slits in blinds and a rickety desk that my husband had to readjust so it wouldn’t collapse! The kicker was the air conditioner vent crashing off around 3:00 am! Also not that we were planning on using pool, but green, mold bottom.
Stayed 1 night in Oct 2024

2/10 Terrible

Dominik

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The curtains were ripped up, floors dirty, safety lock was broke in room, knobs were missing on dressers, and anyone could access door from outside without a key entry. We bought 2 nights and were refunded for our second night.
Stayed 2 nights in Sep 2024

10/10 Excellent

Guy, Tucson

Stayed 1 night in Sep 2024

4/10 Poor

Erika

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice lobby and breakfast area -- people were very friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Room was ok, id say it was clean, but there was a dirty sock under the bathroom vanity, and they did not clean our room...no clean towels left had to go down to get them myself
Stayed 2 nights in Sep 2024

6/10 Okay

Daphne

Travelled with family
Liked: Cleanliness
We stayed three nights and overall it was okay. It was the cheapest option and only real issue was noise level. You need to stay on the top floor or pray no one is in room above you. You can hear every step taken. Bathroom light needed to be a bit brighter.
Stayed 3 nights in Sep 2024

6/10 Okay

Claire

Stayed 3 nights in Sep 2024

10/10 Excellent

Chayna

Stayed 2 nights in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very loud voices inside and outside. Bathtub was slippery
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and tried to assist. TV remote didn’t work. Unable to turn off A/C or heat without unplugging the unit
Stayed 1 night in Sep 2024

8/10 Good

Eric

There was so much wrong I cannot tell you. Dirty room, staff wouldn’t help when the tub had no liner and water leaked everywhere. Stay somewhere else!
Stayed 1 night in Sep 2024

2/10 Terrible

Alfredo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was mold all over the bathroom and it left muggy in the room. Then bed left wet.
Stayed 1 night in Aug 2024