See all properties

21c Museum Hotel Bentonville

4.0 star property

Choose dates to view prices

Photo gallery for 21c Museum Hotel Bentonville

Lounge
Property amenity
Premium bedding, down duvets, minibar, in-room safe
Meeting facility
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Pet-friendly
  • Breakfast available

Explore the area

Map
200 Ne A St, Bentonville, AR, 72712
  • The Momentary
    ‪14 min walk‬
  • Crystal Bridges Museum of American Art
    ‪19 min walk‬
  • Walmart Headquarters
    ‪3 min drive‬
  • Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Double Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Luxury Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Luxury Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, down duvets, minibar, in-room safe

Luxury Suite

  • Sleeps 4
  • 1 King Bed

Luxury Room, 1 Double Bed, Accessible

  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Motto By Hilton Bentonville Downtown

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (101)
The price is CHF 239
for 1 room
includes taxes & fees
5 Jun - 6 Jun
Motto By Hilton Bentonville Downtown

About this property

21c Museum Hotel Bentonville

Eco-certified hotel with 24-hour fitness centre and 24-hour business centre
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, valet parking and free use of bicycles. Housekeeping is available on request.
21c Museum Hotel Bentonville offers 104 accommodations with minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Bentonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of 21c Museum Hotel Bentonville's great location. During your stay, you're just a quick walk from The Walmart Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy southern cuisine while dining at The Hive
  • Cooked-to-order breakfast offered for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the area's walkability
  • Just a 4-minute drive from Crystal Bridges Museum of American Art and a few minutes from Walmart Headquarters
  • Pets welcome for a fee
21c Museum Hotel Bentonville offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 12 meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified 21c Museum Hotel Bentonville. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Bentonville hotel.

Guests can enjoy cooked-to-order breakfast for a fee.
The Hive – This restaurant specialises in southern cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (USD 9 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Hive

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Skydiving

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 5 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 9.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

21c
21c Hotel Museum
21c Museum
21c Museum Bentonville
21c Museum Hotel
21c Museum Hotel Bentonville
Bentonville Museum Hotel
Hotel 21c Bentonville
Museum Hotel 21c
Museum Hotel Bentonville
21c Museum Hotel Bentonville MGallery
21c Museum Bentonville MGallery
Hotel 21c Museum Hotel Bentonville - MGallery Bentonville
Bentonville 21c Museum Hotel Bentonville - MGallery Hotel
Hotel 21c Museum Hotel Bentonville - MGallery
21c Museum Hotel Bentonville - MGallery Bentonville
21c Museum Hotel Bentonville
21c Museum Hotel MGallery
21c Museum MGallery
21c Museum Bentonville
21c Museum Hotel Bentonville Hotel
21c Museum Hotel Bentonville MGallery
21c Museum Hotel Bentonville Bentonville
21c Museum Hotel Bentonville Hotel Bentonville

21c Museum Hotel Bentonville Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 854 out of 1000 reviews
Rating 8 - Good. 99 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 4 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy And Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inspirational

From start to finish, 21c delivered an inspiring stay! Thank you for bringing art, architecture and culinary delights to Bentonville to captivate our mind and soul.
Stayed 3 nights in Feb 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good hotel in Bentonville. As a “Museum” hotel, the lobby was in the midst of hanging new installations, so it was a bit bare.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rayna

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The worst hotel in terms of customer service

I had such high hopes for this hotel. I was on an interview. I chose this property and was stunned at the lack of hospitality and professionalism by the staff. The worst encounter I have had at a hotel of this star class (4) has been at 21c. Hipsters usually are at the front desk and scowl at you. No hi how are you or can I help you. It is a joke. At nighttime the front desk “service” is even more horrendous. There is a large woman at night working who stares at guests and doesn’t say a word to them. I have had a better experience at a roadside motel compared to 21c in Bentonville. It was incredibly shocking to see how little people cared. My Nespresso machine wasn’t working and I needed coffee so I called to the front desk in the early morning and I was told to come down to get lobby coffee and asked if I turned on machine (really?). went to the restaurant to obtain a cup, and it was watered down Lavazzo. Nespresso machine was eventually replaced I believe by housekeeping that day when I was out. Someone should have come up immediately with a new coffee machine. What a joke. Again how is this a 4 star hotel for executives traveling to Walmart?!?! I am a seasoned professional who has never experienced such crappy treatment in a hotel. That being said, I went for dinner in the hotel’s restaurant, where the service was excellent. Staff there at bar in particular were very friendly. The hotel as an art museum is a really cool concept. However I wasn’t offered a tour.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous wimsical and crazy looking rooms. We loved to spend time in them. Evidently there ie only one of those suites decorated like it. Consider yourself lucky if you get picked. The gallery space on the first floor/lobby displayed delicious art pieces. Conveniently located to downtown and various attractions as well as the Cristal Bridge Museum, a must see!
Stayed 5 nights in Jan 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay with great environment and fun people
Stayed 4 nights in Nov 2024

10/10 Excellent

Isaac

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art was stellar, and the food was fresh and delicious. Loved the penguins.
Stayed 1 night in Jan 2025

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at 21C! It was clean, easy, and romantic! We loved The Hive restaurant as well.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

robert

Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Stayed 1 night in Dec 2024

10/10 Excellent

casey

Travelled with partner
Everything was lovely and clean and even though there was construction next to the building it wasn’t loud and didn’t keep us from fully enjoying our stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Adina, Cork

Stayed 1 night in Dec 2024

6/10 Okay

Jonathan

Liked: Cleanliness
Disliked: Property conditions & facilities

Disappointing on every level

Nothing about this hotel will blow you away. It is completely overpriced for what you actually get. It is not new or modern as it would have you believe. The staff at checkin dressed sloppy. If your guests are paying near $300/night you could at least have a dress code in place for your front desk. Just don’t stay here. I’ve never been more disappointed in a hotel choice.
Stayed 2 nights in Dec 2024

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better light, please.

This hotel needs a lighting designer. The overall vibe was a but stale.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joshua

Stayed 1 night in Dec 2024

10/10 Excellent

Marycruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Whitney

Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and beautiful property. Love the proximity to the Bentonville square and restaurants.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah, Westerly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the heart of old town Bentonville and within easy walking to Crystal Bridges Museum. They let us check in a couple hours early, the room is spacious and attractive...and very clean. The restaurant downstairs was hopping although we just had a drink at the bar. Everything about this hotel is really nice.
Stayed 1 night in Dec 2024

6/10 Okay

Tina

Business traveller
Liked: Cleanliness, staff & service
Sorry to say this was my worst experience at my favorite hotel in Arkansas! Was it because I booked them through Orbitz for the first time? They did not let me know at check in that TV service was completely out for my entire stay. Also, for an “art hotel” which typically has amazing art in the room, this room had 1 piece in this particular room! So unusual. And the room faced the parking lot. It’s like they gave me the worst room in the hotel. And when I genuinely complained about the TV being out, they offered nothing. Not even a drink at the bar (where there WAS TV) as an alternative to relaxing in the room. Again, I absolutely loved this hotel and it was so disappointing.
Stayed 1 night in Dec 2024