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City Stop Berlin

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Free WiFi
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Family Room, Kitchenette | Free WiFi
Economy Single Room | Free WiFi
Family Room, Kitchenette | Room amenity

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi

Explore the area

Map
Potsdamer Str. 118, Berlin, BE, 10785
  • Nollendorfplatz
    10 min walk
  • Berliner Philharmonie
    15 min walk
  • Potsdamer Platz
    17 min walk
  • Berlin (BER-Brandenburg)
    37 min drive

Room options

View all photos for Family Room, Kitchenette

Private kitchen

Family Room, Kitchenette

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Twin Room

Free WiFi

Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed | Free WiFi

Single Room, 1 Single Bed

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room, 1 Bedroom, Kitchenette

Free WiFi

Economy Double Room, 1 Bedroom, Kitchenette

  • 13 sq m
  • Sleeps 2
  • 1 Double Futon

View all photos for Economy Single Room

Economy Single Room | Free WiFi

Economy Single Room

  • 10.0 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Single Room, 1 Bedroom, Private Bathroom

Free WiFi

Basic Single Room, 1 Bedroom, Private Bathroom

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

City Stop Berlin

Pension in Berlin, near Potsdamer Platz
This smoke-free pension features free WiFi in public areas. Housekeeping is not available.
City Stop Berlin offers 13 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

During your stay at City Stop Berlin, you'll be within walking distance of Potsdamer Platz. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Just a 2-minute drive from Zoo Berlin and a few minutes from Kurfürstendamm
Public spaces have free WiFi.

This Berlin pension is smoke free.

Languages

English, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Conveniences

  • Limited-hour front desk

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 2:30 PM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 2:30 PM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Motel City Stop Berlin
City Stop Berlin Berlin
City Stop Berlin Pension
City Stop Berlin Pension Berlin

City Stop Berlin Reviews

Reviews

6.8
Rating 10 - Excellent. 27 out of 162 reviews" "
Rating 8 - Good. 52 out of 162 reviews" "
Rating 6 - Okay. 46 out of 162 reviews" "
Rating 4 - Poor. 21 out of 162 reviews" "
Rating 2 - Terrible. 16 out of 162 reviews" "

7.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice clean comfortable rooms. Well located. Friendly staff.
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont bother
This place is awful, dirty bed sheets, tiny room, filthy bathroom, no staff, really noisy.
Stayed 2 nights in Oct 2019

2/10 Terrible

ak

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Room was not as advertised on the web. It was not clean. People were smoking crack in the stairwell not a safe place to stay or leave your stuff.
Stayed 2 nights in Sep 2019

2/10 Terrible

Riyadh

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
You Get What You Pay For
My son and I needed a place to crash for a night. We checked in towards the later end of the check-in window, and never received the WiFi information. A little while later when I realized the woman who gave me the key never gave me the sign on information, I went out to the hall, but no one was around to help me, nor did anyone respond when I emailed, messaged, or called. There was also not any hot water. It ran for about 90 seconds, then never came back, even the next day when I tried to shower. Glad we only stayed one night. The room was decent, had high ceilings, so for a small room, it didn’t feel claustrophobic. No elevator, probably best for a solo traveler. Overall I got what I paid for, so all good.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 3 nights in May 2019

2/10 Terrible

Isaac Phillip

Disliked: Staff & service, property conditions & facilities, room comfort
Total disappointment
It was very uncomfortable. First of all I left the heater on and went out. 3 hours later I returned and the room was as cold as I couldn't imagine. That's when I realised the heater didn't work! And of course the owners were not available. In the morning before I left for my flight wanted to take a shower but to my shock the water was ice cold. Even after letting if flow for a couple of minutes. I must say I didn't enjoy my stay and I feel I didn't get my money's worth. I feel I was cheated. Also the pictures displayed on their profile are totally different from the way the rooms look. Totalle Verarschung
Stayed 1 night in Mar 2019

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly the room was ok for 3 star but the whole experience was more 1 star. No daily cleaning, receptionists English level below standards - it feels more like a pension
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
There is no ac or fan in the rooms. We had the windows open but mosquitos entered and we got bite up at night.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
I rated the staff low on this because we never saw anyone! If you are looking for a cheap hotel that is one step above a hostel, is clean and in a good location then this is a good choice. However... things to keep in mind: The hotel is only staffed 1-6pm. If you arrive after 6pm (we arrived after midnight) you pick your keys up from the kebab takeaway two doors down. The room is not as roomy as the one in the pic. It was big enough for two daybeds and therefore big enough for us (we slept there but were out all day) but its not roomy. Similarly the bathroom involved working out how to move round it ie being able to open the door involved squeezing round the sink so if you're quite large or have mobility issues this may be less than ideal.The shower was also about 2 feet higher then the floor and involved quite a clamber up into it. If I needed a cheap bolthole for a couple of days I would def use again but for anything more I'd perhaps look elsewhere.
Stayed 3 nights in May 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great few days and nights in Berlin
The state of the front door on the street made me wonder if I'd made the right decision. Don't judge a book by it's cover. This guest house is run by really nice, English speaking, staff who made us very welcome. The room was basic but well presented. The bathroom was small but perfectly usable. Would I go back for another stay? Yes.
Stayed 4 nights in Nov 2017

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
City stop Berlin
I had a good experience at this hotel. Though the outside wasn't the most attractive. The inside made up for it in that, the room was clean and bright. The staff were friendly. And it wasn't too far from some pleasant attractions and shops. It was good overall for the price you pay.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great place, but distant from the city centre
The guest house was a great place to stay, our room was big, clean and we had everything we needed with good kitchen facilities. However some of our food got stolen from the communial fridge which we had labelled and the reception was not open 24 hours.
Stayed 3 nights in Jun 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The worst "hotel" I have every stayed in
Only stay here is you are content with very basic accommodation with little to no service. We did not see anyone on reception for the entire duration of our stay. To check in we had to pick up our key from the kebab shop next door and were charged an extra 10 Euros for the privilege. The rooms are not cleaned unless you request it an pay extra. The bin in the communal kitchen was not emptied until it was overflowing (3 days after we moved in). There was a first aid box with nothing in it in the hall, I did not see a fire alarm and the owners would have had a sketchy idea of who was checked in as we certainly did not show any ID or fill out any paperwork. If I were Hotels.com I would remove this establishment from my website.
Stayed 4 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
if you are on a budget
The street isn't very nice but the there is a subway station right there and some places to get a coffee in the morning or a some Turkish food,
Stayed 4 nights in May 2017

6/10 Okay

Shamima, London

Cheap but comfortable.
I paid €119 for three nights in a single room. For that price the room was comfortable & a great location. The only drawback is you have to pay an extra €8 for your room to be cleaned but for a such a short stay I didn't need this. Cheap bakeries located nearby & there's a handy Woolworths next door where you can stock up on water & snacks.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
The ladies who checked me in were lovely. But they only worked from 10am-6pm which wasn't overly helpful. Nothing fancy, particularly for the price. Pillows were very bad - I regretted not bringing my own. My main issue was there was no hot water the first night. For the second night I'd realised the water boiler was only on halfway so I turned it up all the way and left it to heat up while I went out. The water still only lasted about 5mins max before it got cold again. I'm lucky I didn't try to wash my hair because I wouldn't have had time before it got cold. I also had to sit sideways on the toilet because there wasn't enough room between the toilet and the wall to fit my legs. I have very short legs so this was a weird experience for me! Location was excellent though - it's less than half a block from a great tube line which makes it easy to get anywhere in Berlin.

2/10 Terrible

Lee, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stop at city stop
I could not get in. Had to find another hotel. Turns out the keys were left at a kebab shop and would cost extra to pick up. Tried to get access the next day four different times. Sent a email still no reply. It looked abandoned ... every other building and hotel on the street looks nice, would like a refund. but hey no entry no contact. Just extra charge at a kebab shop....

8/10 Good

Aaron, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value in a convenient spot
A smaller "boutique" type hotel with cozy rooms and great amenities (like access to a full kitchen and complimentary coffee/tea). Conviently located right on the border between two great neighborhoods and within 1 block or less of 2 different U-Bahn stations providing tons of transit options. This place was a perfect value for any traveler who enjoys their time exploring the city but wants a place where they can easily return to and relax. The staff was very kind, accommodating, and easy to communicate with.

10/10 Excellent

Ka mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Berlin !
5 stars ! They upgraded our room to bigger size and staff is really friendly ! The location is perfect !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value fir your money, kind staff

6/10 Okay

Iain, Belfast

Disliked: Property conditions & facilities, room comfort
Can see why it was the price it was
Completely understand that I booked on a budget however this is not a hotel but a glorified hostel. I had a single room but the beds/sofas were very uncomfortable and the tv reception was terrible. On the plus, the location for access to the rest of the city was great (if you dont mind the hookers around the corner at all times of the day). Very basic but did it's job. Rated 3 stars based on what I paid to what I got.

2/10 Terrible

Mahnaz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The city Stop Berlin is a guesthouse, not a hotel.
I had a terrible night at this guesthouse. The room was so small and noisy. The staff was very friendly but none of them stayed for the night at the guesthouse. In addition, there is no lift at the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel near the city. Very helpful staff. Access to a kitchen and free tea and coffee! Good free wifi and a great (and cheap) bakery over the road. Also a few metres from the U-Bahn. Highly recommend this hotel, thoroughly enjoyed my stay.