Crowne Plaza Berlin City Centre, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Berlin City Centre, an IHG Hotel

Indoor pool
Lobby
Bar (on property)
Meeting facility
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking available
  • Gym
  • Pet-friendly

Explore the area

Map
Nuernberger Strasse 65, Berlin, BE, 10787
  • Europa Center
    3 min walk
  • Evin - Pizza & Pasta
    2 min walk
  • Berlin Budapester Str. Bus Stop
    3 min walk
  • Berlin (BER-Brandenburg)
    29 min drive

Room options

Standard Room, 1 Single Bed (Quiet High Floor)

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

Grand Suite, 1 King Bed (Quiet High Floor)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View (High Floor)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (High Floor)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Single Bed

  • Sleeps 3
  • 1 Single Bed

Standard Room, 1 Single Bed (Quiet Mid Floor)

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (Quiet High Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Single Bed

  • Sleeps 2
  • 1 Single Bed

Premium Room, Multiple Beds (Premium)

  • Sleeps 5
  • 1 King Bed and 1 Single Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Quiet Mid Floor)

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Berlin City Centre, an IHG Hotel

Eco-certified Berlin hotel in Charlottenburg with a fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a conference centre and self parking.
Crowne Plaza Berlin City Centre, an IHG Hotel offers 423 accommodations with a safe and free newspapers. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels.

Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body treatments and manicures and pedicures.
Our customers tell us they can't get enough of Crowne Plaza Berlin City Centre, an IHG Hotel's great location. During your stay, you're just a quick walk from Zoo Berlin. Enjoy features like free WiFi in public areas, plus an indoor pool and a gym.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 3-minute walk from Zoo Berlin and 6 minutes on foot from Kurfürstendamm
  • Dogs welcome for a fee (restrictions apply)
Crowne Plaza Berlin City Centre, an IHG Hotel offers its guests an indoor pool, a sauna, and a fitness centre. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Spa services, a terrace, and a vending machine are also featured at the eco-certified Crowne Plaza Berlin City Centre, an IHG Hotel. Parking is available for a fee.

This 4-star Berlin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Kemmons Bar – This bar only serves light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, French, German, Greek, Hebrew, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 36 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 32 for children
  • A bar/lounge

Restaurants on site

  • Kemmons Bar

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay, plus a deposit of EUR 30.00 per stay
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 45.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 80.00 per night
  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 for adults and from EUR 32 for children
  • Self-parking fee: EUR 36 per day
  • Pet deposit: EUR 30.00 per stay
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Crowne Plaza Berlin City Centre
Crowne Plaza Hotel Berlin City Centre
Crown Plaza Berlin
Crowne Plaza Berlin
Hotel Crown Plaza Berlin
Hotel Crowne Plaza Berlin City Berlin
Crowne Plaza Berlin City Centre Hotel
Crowne Plaza City Center

Crowne Plaza Berlin City Centre, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 1003 reviews" "
Rating 8 - Good. 335 out of 1003 reviews" "
Rating 6 - Okay. 58 out of 1003 reviews" "
Rating 4 - Poor. 21 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Suki

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

D J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff and breakfast all superb. English is commonly spoken by all staff. Poll and gym, superb!
Stayed 1 night in Sep 2024

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay at Crowne plaza for 3 days. The staff is very friendly, close to the shopping complex and train station. (Stayed with family and kids).
Stayed 3 nights in Aug 2024

8/10 Good

Adel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The door of bathroom is not closed The safety box it was not working Also the fridge not working
Stayed 1 night in Sep 2024

10/10 Excellent

Chloe

Stayed 7 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights. Family of 4 and had 2 inter-connecting rooms. The hotel was very nice and comfortable. The breakfast was excellent (as per otehr reviews). Our main purpose of the trip was to visit the Zoo and this is 3-4 mins walk away. Also close to lots of shopping/ dining options. It was perfect for what we wanted and good transport links. As per other reviews, the pool is on the chilly side - although not a deterrent to going swimming; and some road noise although living in London, this didn't bother us at all.
Stayed 2 nights in Aug 2024

8/10 Good

Francesca

Travelled with partner
Liked: Staff & service
Ottima la posizione e la colazione, molto gentile e disponibile il personale. Camera anonima e bagno troppo piccolo. Pulizia appena sufficiente.
Stayed 5 nights in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness
Fair condition, fair service.
Have stayed in this hotel many times. Unfortunately on this occasion the air conditioning could not cope with Berlin’s summer temperatures. Despite assurances from the staff and their in house engineer that it was working properly and my room wasn’t “one of those affected” (suggesting there was a known problem with the air conditioning in the hotel), my room stayed a consistent 25 degrees celsius.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location in the heart of West Berlin. Hotel is clean, staff friendly and provides everything you need plus an indoor lap pool!
Stayed 1 night in Jul 2024

8/10 Good

Rami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in east Berlin. Great quiet comfortable rooms, with local tv channels. Great location. Very nice breakfast. Great reception staff Few glitches though. A. Not enough towels. B. 41$ city tax for 1 night sounds high. C. Booked for 2 nights, and was charged for both nights, although, due to train delay, had to stay overnight in Frankfurt and skip, 1 night stay in the Berlin. Hotel. Overall very highly recommended. Great return for the payment
Stayed 2 nights in Aug 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Small room
Stayed 6 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ok. Nothing special.
Breakfast was a bit too basic Room safe didn't work and street-side rooms have considerable noise. Ask for a room in the back. Towels extremely thin. Nothing special or unique. Better value hotels exist. Pool is underground and very small. Location is good.
Stayed 2 nights in Aug 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and wide range of breakfast choices.
Stayed 7 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Comfortable room in a great location
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The hotel was nice and centrally located- the bathroom had not been properly cleaned and the sheets had not been changed
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was great, hotel a bit tired
Stayed 3 nights in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Superb stay overall. Staff brilliant on arrival. Hotel clean, bright and modern. Great location with U station 5 minutes away from which you can explore this wonderful city. Suggest you purchase a Berlin welcome card that allows you to travel around Berlin without having to worry about getting a ticket every day. Breakfast is amazing at the hotel with an incredible selection. Didn’t eat at ‘bar’ as lots of places to explore and eat within a short distance. Small swimming pool but at no stage was it busy so nice to cool off. Sauna was great (but be aware that it is traditional at times) Overall I cannot recommend this hotel enough… we have had an amazing time exploring a wonderful city and learning a lot of the history behind it.
Stayed 7 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

Sherry

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Location is convenient but the hotel is not a great family hotel. The rooms were a disappointment. We asked for connecting rooms since we were traveling with children but they could not do that nor did they try even though we booked about 6 months in advance. The beds and room is average and the bathroom is the worse one I've seen. It's very tiny and claustrophobic. Towels are limited and just old; they were scratchy and thin. The shower is in the entry way and barely two feet wide, two people can not fit in this bathroom. The main lobby is deceiving as it looks nice but the rooms are a huge disappointment. Breakfast was average. We went for Eurocup and the hotel lobby has advertisements for Eurocup but when we asked at the front desk for details they were rather rude. There were a few people that were pleasant, a young guy that fixed our bedroom safe and a young girl at the front desk at nighttime. I would not stay again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Thomas, Heshan city

Stayed 2 nights in Jul 2024

8/10 Good

Johanna

Liked: Property conditions & facilities
Disliked: Cleanliness
In general it was a nice stay however our sheets were not changed when required and the towels were very thin for the price paid I would not recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Amenities, property conditions & facilities
Always wonderful to stay at the plaza. AC, super comfortable beds, pillows, comforter.
Stayed 1 night in Jun 2024

2/10 Terrible

Muhammad Ghous

Stayed 2 nights in May 2024