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"Everything was lovely and we had a great stay except for the bar prices 45euro for 3 drinks was excessive and breakfast was chaotic as very busy hote ... " More
5 Dec 2019 by Alexa
Dear guest, thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We also appreciate your comments and will share these with our team so that we can continue to improve our services. We hope you will visit us again. Sincerely, Alexandra L. Front Office Manager
21 Aug 2019 by Alexa
Dear Josie, thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely, Alexandra L. Front Office Manager
7 Jul 2019 by Alexa
Dear Jamie, thank you very much for your wonderful review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alexandra L. Front Office Manager
2 Sep 2024 by Janina F. Rooms Operations Manager
Dear Niklas,it's delightful to hear that our well-positioned location and dedicated staff contributed to your positive experience at our hotel. Your kind words will surely motivate our team to keep up the excellent service.Moreover, we're glad you appreciated the quality of our breakfast, even though you found the selection to be a bit small. We strive to cater to all taste preferences, offering a daily buffet enriched with an array of high-quality products inclusive of vegan and gluten-free options.Your feedback is valuable to us and we look forward to serving you again in the future.Best regards,
8 Aug 2024 by Anika W.
Liebe Nicole,vielen Dank, dass Sie sich die Zeit genommen haben Ihr Feedback zu teilen! Wir freuen uns, dass Sie sich in unserem Hauswohl gefühlt haben. Die Zufriedenheit unserer Gäste liegt uns sehr am Herzen. Ihr tolles Feedback wurde bereits mit unserem Team geteilt, vielen Dank!Wir würden uns freuen, Sie bald wieder begrüßen zu dürfen.Herzliche Grüße, Anika W.. – Front Office Agent
12 Jun 2024 by Janina F. Rooms Operations Manager
Hallo Renata,Es ist wunderbar zu hören, dass Sie Ihren Aufenthalt im Holiday Inn Express Berlin Alexanderplatz genossen haben. Ihre freundlichen Worte hinsichtlich unseres Personals und unserer Lage ehren uns sehr.Ihre positive Resonanz zum Frühstücksbuffet freut uns besonders. Unser Ziel ist es, Ihnen mit unserem kontinentalen Frühstück einen guten Start in den Tag zu ermöglichen. Es ist uns wichtig, eine Vielfalt an hochwertigen Produkten anzubieten, um den unterschiedlichsten Geschmacksvorlieben gerecht zu werden.Wir freuen uns schon darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,
15 Jan 2024 by Janina F. – Front Office Manager
Hallo Elias,Vielen Dank für Ihre Bewertung unseres Hotels und die tollen Komplimente, die uns sehr freuen! Wie schön, dass Sie eine tolle Zeit bei uns hatten. Gern würden wir Sie in der Zukunft wieder bei uns begrüßen. Mit freundlichen Grüßen,
8 Jan 2024 by Janina F. – Front Office Manager
Dear Leena,We would like to thank you for the time you took in sharing your comments surrounding your experience at our property. Furthermore we are happy to know that you had a fantastic stay with us. We are at your service – your comfort is our priority. We all look forward to welcoming you back again in the future. Best regards,
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A library, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Express Berlin - Alexanderplatz, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Berlin hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Holiday Inn Express Berlin - Alexanderplatz, an IHG Hotel offers 186 accommodations with a safe and coffee/tea makers. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include a shower and hairdryers. This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:00 AM.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
