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Hotel Helle Mitte Berlin

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Photo gallery for Hotel Helle Mitte Berlin

Reception
Zip-lining
Hallway
Double or Twin Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Property entrance

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Kurt-Weill-Gasse 7, Berlin, Berlin, 12627
  • Gardens of the World
    ‪3 min drive‬
  • Bim and Boom Children's Playground
    ‪10 min drive‬
  • Tierpark Berlin
    ‪12 min drive‬
  • Berlin (BER-Brandenburg)
    ‪49 min drive‬

Room options

View all photos for Apartment

Apartment | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Apartment

  • 35 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Double or Twin Room

Double or Twin Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Comfort Double or Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

Single Room | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

Triple Room

  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

Comfort Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Room

a&o Berlin Kolumbus

  • Pet-friendly
  • Free WiFi
  • Game room
  • Breakfast available
3.4 out of 5, (925)
The price is CHF 48
for 1 room
includes taxes & fees
10 Mar - 11 Mar
a&o Berlin Kolumbus

About this property

Hotel Helle Mitte Berlin

Hotel connected to a shopping centre in Marzahn-Hellersdorf
Self parking, a meeting room and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, express check-in and express check-out are on-site.
Hotel Helle Mitte Berlin offers 45 accommodations with a hairdryer and fans. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Berlin hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Helle Mitte Berlin. During your stay, you'll be connected to a shopping centre and within walking distance of Gardens of the World. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes zip-lining
  • Just a 3-minute drive from Gardens of the World and 10 minutes from Bim and Boom Children's Playground
As a guest of Hotel Helle Mitte Berlin, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hotel Helle Mitte Berlin also features concierge services, dry cleaning/laundry services, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Berlin hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
Room service is available.

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Street parking available
  • Parking on site (EUR 6 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 12.50 for adults and EUR 7 for children

Things to do

  • Rock climbing
  • Shopping
  • Ziplining

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Desk
  • Fan
  • Heating
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.50 for adults and from EUR 7 for children
  • Self-parking fee: EUR 6 per day
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 10:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Hotel Helle Mitte Berlin.

Property is also known as

Hotel Helle Mitte
Helle Mitte Berlin
Helle Mitte
Hotel Helle Mitte Berlin Hotel
Hotel Helle Mitte Berlin Berlin
Hotel Helle Mitte Berlin Hotel Berlin

Hotel Helle Mitte Berlin Reviews

Reviews

6.8
Rating 10 - Excellent. 24 out of 132 reviews
Rating 8 - Good. 50 out of 132 reviews
Rating 6 - Okay. 22 out of 132 reviews
Rating 4 - Poor. 17 out of 132 reviews
Rating 2 - Terrible. 19 out of 132 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Florin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good for price, better for weekdays
We stayed 3 nights. The first 2 night were great. The hotel is good for the price. Very close to the train station and restaurants. However, our room was above a club and our last night was a Saturday which caused us to stay up till 4 due to the noise. Overall I would say it’s a great place to stay on weekdays.
Stayed 3 nights in Jun 2023

6/10 Okay

Nicky

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We did not receive a very warm welcome and the reception is on first floor and the elevator was not operating after 6pm so had to carry bag up stairs.
Stayed 3 nights in Jun 2023

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, with eating places, shopping malls and easy access to transportation. People drinking over the weekend around the area can be a bit rowdy
Stayed 2 nights in Apr 2023

2/10 Terrible

Ruth

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Very tired. Not properly clean. Could only use the lift down and reception is on first floor. Reception kept closing and was only advertised as open for short hours to start with. Were unable to book me a taxi in the morning. Worst hotel I've stayed at in years.
Stayed 1 night in Jun 2022

8/10 Good

eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for families
Hotel in the middle of a shopping mall in 2 floor of the building. Supermarket cross the street. U bahn 2 blocks, about 30 minutes from Berlin down town. Parking cost 6 euro day, same building. Need to improve TV, only german channels
Stayed 2 nights in May 2022

8/10 Good

Kristjan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, clean, good service.
Stayed 7 nights in Feb 2021

6/10 Okay

Jerry, Albuquerque

Liked: Staff & service
The room was smaller than i thought. The hotel office/lobby area closes early so if a new guest is not there on time, he/she might get into trouble. overall it is a fair place.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay at this hotel, Always clean always tidy, breakfast get down early or things run out but always willing to make more. The lift goes off at 8pm till 8am but we were seldom out after 7.30pm. Really close to the U5, bus routes and tram routes. Great selection of bars that serve food downstairs, pharmacy a short walk away, domino pizza a short walk away and cut through the mall and cross the road to a market hall with a Real supermarket inside. Close to Gardens of the world, a stunning place to visit. Easy access to the river Spree for boat trips and paddle boats, canoes, kayaks, speedboats and other leisure boats. There is a lot to see or easy access on the U5 like Alexander Platz, There is Hertz car hire 3 minute walk from the hotel. Hotel staff very friendly and helpful on getting about and any other things like giving you a fan in your room when it is too hot.
Stayed 5 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
The location was outside of Berlin... which was nice and local restaurants and markets close by ... the train was very quick ride to center of Berlin... when I arrived, we did not have a double bed which I had requested... the bathroom was dirty with mold on the tile floor... fridge didn’t work and there was bugs in the bed ... I documented with taking pictures and video taped bug scurrying across bed sheets... the staff were arrogant and rude when I requested a double bed ... I would never stay at this hotel ever again...
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a confortable hotel, very good price and it is located just 5 minutes from the train station which takes you to Alexanderatz just in about 25-30 minutes. From Alexanderplatz you are near to everything
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Alittle out the way from from central Berlin but public transport is perfect. We just needed a base this was great and room spotless and staff couldnt do enough for us. Would stay again.
Stayed 2 nights in May 2019

2/10 Terrible

T, Minneapolis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Drunks beating on doors in the middle of the night. No staff around to watch over guests.
Stayed 1 night in Mar 2019

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
It was a good service overall and worth the money to go to Berlin
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
NIce time here everything was okay thank you guys i be back
Stayed 3 nights in Oct 2018

2/10 Terrible

Emine

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Das Personal am Telefon war völlig unkompetent und unhöflich, da die Anreise nach 18 Uhr stattfand und die Rezeption anscheinend nicht mehr besetzt ist, obwohl in Expedia steht, dass die Rezeption bis um 20 Uhr besetzt ist. Ich musste 2x anrufen und dem Personal erneut sagen wann ich genau anreise, obwohl sie ein Safecode besitzen. Das Hotel ist mitten in der Innenstadt und schlecht ausgeschildert. Das Parkhaus war sehr schlecht ausgeschildert für jemand fremdes, da dort nur Hotel steht aber nicht genau der Name vom Hotel. Im Foyer bzw. Auf dem Flur saßen 4 polnisch sprachige Männer die Barfuß saßen und Bier getrunken haben. Sie waren bis um 1 Uhr Nachts sehr laut und total unangenehm für eine Frau. Das Zimmer war ok. Es gab leider nur zwei große Handtücher viel zu wenig für zwei Frauen die lange Haare haben. Das Zimmer war sauber, jedoch war der Toilettendeckel gelb verfärbt. Das Hotel ist eher höchstens für eine Nacht und nicht mehr!
Stayed 1 night in Nov 2024

6/10 Okay

Tom

Disliked: Staff & service
Stayed 1 night in Jun 2024

4/10 Poor

Kerstin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
keine Rezeption vorhanden, Mobiliar sehr verschlissen, kein fernsehen möglich defekte Anlage schon mehrere Wochen, nachts laute Musik auf der Straße schlafen mit offenen Fenster nicht möglich
Stayed 2 nights in Aug 2024

4/10 Poor

Lena

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Uwe

Das der Hoteleingang über einen Fahrstuhl führt ist schwer zu finden.
Stayed 1 night in Jul 2024

4/10 Poor

Ilona

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Uwe-Stephan

Disliked: Staff & service, property conditions & facilities
Einmal und nie wieder. Meine Beschwerde habe ich bei Expedia eingereicht.
Stayed 2 nights in Apr 2024