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Stay KooooK Bern City - Online Check In

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stay KooooK Bern City - Online Check In

Terrace/patio
Exterior
Lobby
View from room
Library

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
Zeughausgasse 26, Bern, BE, 3011
  • Theater am Zytglogge
    3 min walk
  • Bern Clock Tower
    4 min walk
  • Federal Palace
    4 min walk
  • Bern (BRN-Belp)
    25 min drive

Room options

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Single Room

  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Business Room

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Business Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Family Room

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Superior Family Room

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Premium Double Room ("Amazing")

Premium Double Room ("Amazing") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Premium Double Room ("Amazing")

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Amazing Triple Room

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Amazing Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Double Room ("Big")

Superior Double Room ("Big") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Superior Double Room ("Big")

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room "Cozy"

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Double Room "Cozy"

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room ("High")

Premium Double Room ("High") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Premium Double Room ("High")

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Offer - Room "Cozy"

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Offer - Room "Cozy"

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hotel Bären Am Bundesplatz

Pet-friendly
Free WiFi
Gym
Breakfast available
4.5 out of 5, Wonderful, (735)
The price is CHF 271
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Hotel Bären Am Bundesplatz

About this property

Stay KooooK Bern City - Online Check In

Bern hotel in Old City of Bern
This smoke-free hotel features free WiFi in public areas and multilingual staff.
Stay KooooK Bern City - Online Check In offers 85 accommodations with a safe and a hairdryer. This Bern hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Stay KooooK Bern City - Online Check In's great location. During your stay, you're just a quick walk from French Church. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the central location and the helpful staff
  • Steps from French Church and Prison Tower (Kafigturm)
Stay KooooK Bern City - Online Check In offers its guests multilingual staff. Public spaces have free WiFi.

This 3-star Bern hotel is smoke free.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 40 per day)

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an access code

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Stay KooooK Bern City - Online Check In

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.3 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 40 per day (164 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The host will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Metropole Bern
Metropole Bern
Metropole Easy City Hotel Bern
Metropole Easy City Hotel
Metropole Easy City Bern
Metropole Easy City

Stay KooooK Bern City - Online Check In Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 265 out of 360 reviews" "
Rating 8 - Good. 62 out of 360 reviews" "
Rating 6 - Okay. 13 out of 360 reviews" "
Rating 4 - Poor. 12 out of 360 reviews" "
Rating 2 - Terrible. 8 out of 360 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Top Floor Stay
High room on top floor had angled ceiling cutting into usable space significantly. Air conditioning did not work. Shared space was nice and had kitchen utensils and fridge.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is was a great place to state for few days for my wife and I. The staff was super friendly and the room was perfect. I love the concept of this hotel. Definitely would come back.
Stayed 1 night in Aug 2024

10/10 Excellent

Isabelle, North Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jasdeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a quick 2 day stay as a family of 4. The common areas and games room were a hit! A lot of restaurants nearby and very lively in the evenings. Train station is a short walk away. Roma were a good size for Europe. The shower is in the room, as opposed to a separate bathroom, so that was interesting. Also, the shower head was broken. Other than that, check in and check out were easy and would definitely recommend. One more pro, there is a washer and dryer which we were able to use.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay Kooook was exactly as advertised. Pros: -The hotel was right in the middle of the town with plenty of great restaraunts -Check-in was very simply using your mobile device. Using the phone to unlock the different doors was very nice and ensured safety in an already safe area. -They even had ice in the common area fridge. Most of the places we visited did not have ice but Stay Kooook had it ready for our beverages. Cons: The shower was cool but a little transparent and my daughter had to look the other way while I showered. Or you can shower in the dark 😀.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good stay. Easy login via their app. Ensure you download it and have WiFi access. The host is available during the day. Luggage storage and free laundry available. Complimentary tea, coffee, milk, fruit, cookies. Game room and lovely terrace. Only issue was the bathroom light gave visibility into the bathroom. It got a little noisy in the evening but it stopped around 10pm.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic concept and service. Great location
Stayed 1 night in Aug 2024

10/10 Excellent

JEFFERY

Liked: Cleanliness, property conditions & facilities
Great self service city centre hotel with self check in via digital RFID keys to your phone. Room was spacious, well ventilated and came with all necessary essentials. Yea, coffee and entertainment areas within the common zones (no TV or kettle in your room) Room was exceptionally clean and towels and linen smelt fresh. Room was quirky and even came supplied with its own crossbow (maybe a Bern thing?) Shower was powerful and enclosed inside a very unique mirrored shower unit. Toilet was separate which would be great for couples or duo-travellers. Common room had freshly ground coffee and you were able to help yourself as required. Didn’t encounter any hotel staff while visiting but the premise is it’s all self service and experienced no problems checking in, finding my room or checking out. Would highly recommend as a great hotel for a solo traveller wanting to take in Bern or as a stop gap between other areas of Suisse.
Stayed 1 night in Aug 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful but short stay
We arrived to the hotel at 22:30, so I was glad we were able to use the online checkin. Everything went very smoothly with entering the building, the entrance to our hall, and our room. The WC, shower, and sink area were all separate, which made it possible for different people in the family to do different things at once. I would consider staying at another Koooonk hotel if available.
View of Parliament building in Bern
Stayed 1 night in Aug 2024

10/10 Excellent

Budi, New port richey

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Laurel, Santa Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location, easy to find and nice to have coffee and tea provided. The shared common room is a good idea but in reality, it was crowded and hectic. A breakfast buffet would be better.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
The rooms were very clean and comfortable. I especially liked the communal space, a great added bonus. A good location in the old town and close to the train station. Yes, I would recommend and stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was alright for 5 night stay.
The room was alright. There was not a kettle in the room so it would be nice if the kitchen had a kettle for guests to use. Check-in and check out was pretty straight forward and location was close to the train station. There are several supermarkets nearby.
Stayed 5 nights in Jul 2024

8/10 Good

ANTHONY, Durham

Liked: Cleanliness, property conditions & facilities
A bit overpriced.
Stayed 2 nights in Jul 2024

10/10 Excellent

DANNIKA

Stayed 2 nights in Jul 2024

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Shazeen

Stayed 2 nights in Jun 2024

8/10 Good

Anand, Richardson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique concept. Felt like I was saying at home. A large common area, seating and kitchen is very kids friendly. On-site washing machine is a bonus. Rooms could use some storage. The bed was too small.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Federico

Stayed 2 nights in Jul 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2024