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Hotel National Bern

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel National Bern

Exterior
Staircase
Terrace/patio
Twin Room | 1 bedroom, blackout curtains, free cots/infant beds, rollaway beds
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Hirschengraben 24, Bern, 3011
  • Federal Palace
    ‪7 min walk‬
  • Bern Art Museum
    ‪11 min walk‬
  • Theater am Zytglogge
    ‪11 min walk‬
  • Bern (BRN-Belp)
    ‪24 min drive‬

Room options

View all photos for Economy Twin Room (External Private Bathroom)

Economy Twin Room (External Private Bathroom) | 1 bedroom, blackout curtains, free cots/infant beds, rollaway beds

Economy Twin Room (External Private Bathroom)

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Double Room | 1 bedroom, blackout curtains, free cots/infant beds, rollaway beds

Double Room

8.0 out of 10
Very good
(6 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Single Room

Economy Single Room | 1 bedroom, blackout curtains, free cots/infant beds, rollaway beds

Economy Single Room

8.4 out of 10
Very good
(16 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Single Room (External Private Bathroom)

Economy Single Room (External Private Bathroom) | 1 bedroom, blackout curtains, free cots/infant beds, rollaway beds

Economy Single Room (External Private Bathroom)

8.0 out of 10
Very good
(1 review)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room

Economy Double Room | 1 bedroom, blackout curtains, free cots/infant beds, rollaway beds

Economy Double Room

8.6 out of 10
Excellent
(30 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | 1 bedroom, blackout curtains, free cots/infant beds, rollaway beds

Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Triple Room | 1 bedroom, blackout curtains, free cots/infant beds, rollaway beds

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Quadruple Room, Multiple Beds, Non Smoking

Quadruple Room, Multiple Beds, Non Smoking | 1 bedroom, blackout curtains, free cots/infant beds, rollaway beds

Quadruple Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25.0 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Single Room

Single Room | 1 bedroom, blackout curtains, free cots/infant beds, rollaway beds

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Lobby

Stay KooooK Bern City – Online Check In

Free WiFi
Housekeeping
Toys/games
4.6 out of 5, Wonderful, (377)
The price is CHF 148
for 1 room
includes taxes & fees
31 Jan - 1 Feb
Stay KooooK Bern City – Online Check In

About this property

Hotel National Bern

Bern hotel in Monbijou with free breakfast and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a microwave in a common area, a computer station and a library.
Hotel National Bern offers 45 accommodations with a hairdryer and blackout curtains. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Bern hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Hotel National Bern. During your stay, you're just a quick walk from Church of the Holy Ghost. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and locker space
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Church of the Holy Ghost and 5 minutes on foot from Bundeshäuser
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A library, a terrace, and a vending machine are also featured at Hotel National Bern.

This Bern hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Hotel National Bern has a restaurant on site.

Languages

English, French, German, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 28 per day)
  • Limited on-site parking

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10.00 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 28 per day
  • Pet fee: CHF 10.00 per pet, per day
  • Rollaway bed fee: CHF 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

National Bern
Hotel National Bern Bern
Hotel National Bern Hotel
Hotel National Bern Hotel Bern

Hotel National Bern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 251 out of 522 reviews" "
Rating 8 - Good. 186 out of 522 reviews" "
Rating 6 - Okay. 52 out of 522 reviews" "
Rating 4 - Poor. 25 out of 522 reviews" "
Rating 2 - Terrible. 8 out of 522 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist Kate was very helpful despite being late for check in, excellent service
Stayed 1 night in Oct 2024

8/10 Good

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were eager to help. Anna is a gem.
Stayed 1 night in Oct 2024

10/10 Excellent

Terri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay here. It was an ideal location. Our room faced the street but we couldn’t hear anything with the window closed. The breakfast was great with many options. Our mistake as we didn’t look to see if there was a mini fridge in the room (there wasn’t) but they were able to store a few things we had already bought for my cousin who is gluten free (thanks again Emma!).
Stayed 2 nights in Oct 2024

8/10 Good

Georgina Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Old world charm. I liked the caged elevator. Staff very helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
It's more of a boutique style hotel rather than a full-service hotel, but the location was great, the service excellent, and the provided breakfast was substantial. Cool 125+-year-old elevator.
Stayed 2 nights in Oct 2024

8/10 Good

thomas, naples

Stayed 2 nights in Sep 2024

8/10 Good

cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Alaina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is close to the train station. Overall, it was alright. The room was on smaller side but had a balcony that you could stand on. The trams had stops right outside the hotel so if you had the windows open, you can hear the very loud squealing of the trams turning on the track. The window did stop almost all of the noise though. The bed is on the harder side and the pillow very soft. The breakfast was good and free. I stayed for 2 nights and I don’t think it’s one I’d want to stay in for a longer period of time. Overall, it was a room to spend the night in and it did its job
Stayed 2 nights in Sep 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice/Convenient Hotel in Bern
Very convenient hotel in Bern. The staff was wonderful. The breakfast was nice. I would stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent cooperative and helpful staff Easy access to transport services and old Bern Very good food services Rooms/bathrooms too small for the price Inadequate and clumsy elevator service
Stayed 7 nights in Sep 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part was the customer service. Very friendly and helpful!
Stayed 3 nights in Sep 2024

10/10 Excellent

RONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High Standard of Customer Service
We are seniors in our 70s and 60s visiting Switzerland for the 1st time. We reserved 1-night stay in Hotel National Bern thru Hotel.com then decided to use Bern as base to do day trips, but at last minute no more room available thru Hotel.com. We reserved additional 3 nights thru Hotel National’s web site. During checking-in, Lady Tanja at reception desk looked at our physical conditions and offered possibility of 4-night stay without changing room. There were difficulties of two reservations in different room categories. With the help of her colleague Lady Malwina, Tanja patiently spent time to comb thru options and later informed us that the difficulty was resolved and we would not need to change room during our stay. The two lady’s warm help to seniors represents the high standard of customer service of Hotel National’s Bern. We have also experienced great service in breakfast room and daily room cleaning. Thank you.
Stayed 1 night in Sep 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, wonderful staff and comfortable beds. The place is also very clean! No complaints at all. Thank you!
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Liked: Staff & service, amenities, property conditions & facilities
This city was so enchanting! One of my top 3 I visited. Traveling by train and bus I try to avoid Taxis. This hotel is located within close proximity to those. The staff was very accommodating and helped me more than once with the map and directions. They were gracious to hold my bags past check out until my train was ready to leave which gave me more time to site see without lugging my suitcases around. Very good English speakers so I was very comfortable,!
Stayed 1 night in Aug 2024

2/10 Terrible

Hala

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Broken table Broken sink Bed has No headboard No coffee No luggage rack Minimal furniture (one small wooden chair and one leather chair in a junior suite!) No shower cap, conditioner, lotion, and the only supply in the bathroom is a wall mounted body wash and shampoo (same bottle). That same wall mounted unit is also on the sink for hand soap. Club nearby with loud music Elevator only fits 2 people and doesn’t go to ground level without reception pressing something. It is a hostel not a hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Mei Ying

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old world feel with modern conveniences
Convenient location in the center of Bern. Historic hotel with old world feel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast was nicer than expected. Room was basic and small but clean and cozy. Location is great, close to train and old town.
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
expensive but in a good area
Stayed 6 nights in Aug 2024

8/10 Good

Mansoor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous staff. Front desk lady, Ana, was very nice. Hotel is dated but very clean. Recommend to stay. Breakfast is average
Stayed 3 nights in Aug 2024

10/10 Excellent

Mansoor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had unique feeling of past and present. The front desk lady, Ana, was amazing. She helped us in all possible ways. Awesome customer service by her. Other staff was also very polite. Great place to stay close to station
Stayed 1 night in Aug 2024

8/10 Good

mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No AC , you got to keep window open if hot . Reception girls were nice , breakfast hostess was typical unfriendly swiss as if do you favor, there yogurts didn’t have label blow it when I ask she rude point me some label on top somewhere. This Swiss needed to get train to treat guest as customer
Stayed 1 night in Jul 2024

6/10 Okay

mohammad

Travelled with family
Liked: Cleanliness, staff & service
This property has no AC , you have to keep window open when hot . But there is a busy street, below so hard to sleep with loud tram noise. They did move was to 4th floor from 2nd and away from street. But it was facing courtyard so no wind . Pretty uncomfortable in late July . Breakfast was ok . Lady who was host for breakfast was typical unfriendly Swiss . Reception girls speaks good English and were friendly. They do have portable AC but it was already booked . Location was very close to train station and they gave city transportation pass .
Stayed 2 nights in Jul 2024