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"hotel close to main center: busy hotel next to expo under staff; it took long time to check in. breakfast was- kios and under staff.. " More

By a verified traveller on Mon 06 Mar 2017

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Twin Room, 2 Single Beds (New Sleep Easy Concept)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, 1 Double Bed (New Sleep Easy Concept)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

With your stay at ibis Bern Expo, you're connected to the convention centre and just a quick walk from Bern Expo. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes bicycles to rent
  • Just a 4-minute walk from Bern Expo and 7 minutes on foot from PostFinance Arena
  • Pets welcome for a fee

ibis Bern Expo ratings based on 56 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Bern Expo

Everyone (35) Couples (6) Students (1) Family (3)
4 out of 5
Pros: nice staff very clean good price, for type of hotel
Cons: make separate groups from regular guest during breakfast... young groups make a big mess.....not fare for regular guest use other room,need more staff
hotel close to main center: busy hotel next to expo under staff; it took long time to check in. breakfast was- kios and under staff..

Posted by on 6 Mar 2017

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Comment from Hotel Management

9 Mar 2017 by Hotel Manager

Dear customer, thank you very much for your information. Best regards from the team of the hotel ibis Bern.

1 out of 5

Posted by , from Rümlang on 25 Sep 2024

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Comment from Hotel Management

26 Sep 2024 by Director

Dear Franc, We appreciate you sharing your recent experience.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to welcome you back for an improved experience. Best regards from the whole team with Matthias, Director

3 out of 5

Posted by , from Adelboden on 9 Aug 2024

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Comment from Hotel Management

19 Aug 2024 by Matthias, Direktor

Lieber Markus, vielen Dank für die Bewertung Ihres Aufenthaltes in unserem Hotel.Es tut uns leid, dass wir während Ihres Aufenthalts nicht Ihren Erwartungen entsprochen haben.Wir sind stets bestrebt, unsere Dienstleistungen zu verbessern, und laden Sie ein, uns direkt zu kontaktieren, um Ihre Erfahrungen im Detail zu besprechen.Mit freundlichen Grüssen, das ganze Team mit Matthias, Direktor

4 out of 5
Hotel leicht ausserhalb. Mit dem Tram ist man sehr schnell in Bern. Haltestelle direkt vor der Türe.

Posted by on 30 Jul 2024

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Comment from Hotel Management

25 Aug 2024 by Matthias, Direktor

Lieber Markus, vielen Dank für die Bewertung Ihres Aufenthaltes in unserem Hotel.Wir freuen uns sehr, dass Sie die Lage unseres Hotels, die gute Anbindung an die öffentlichen Verkehrsmittel sowie die Sauberkeit der Zimmer und den Zustand des Hotels schätzen. Es ist für uns besonders erfreulich zu hören, dass Sie mit unserem Service zufrieden waren. Dank unserer Lage gegenüber dem BERNEXPO-Gelände und der Haltestelle direkt vor der Tür ist es für unsere Gäste besonders komfortabel, die Sehenswürdigkeiten und Veranstaltungen in Bern zu erreichen. Mit dem Bern Ticket, das Sie bei Ihrer Ankunft erhalten, können Sie zudem kostenfrei den öffentlichen Nahverkehr nutzen.Mit freundlichen Grüssen, das ganze Team mit Matthias, Direktor

3 out of 5
Parkplätze recht schwierig zu finden.

Posted by on 6 Sep 2023

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Comment from Hotel Management

27 Sep 2023 by Ibis

Guten Tag, Besten Dank für Deine Rückmeldung.Wir entschuldigen uns für die Parkingsituation.Da wir ein öffentliches Parkhaus sind, kann man bei uns leider kein Parkplatz reservieren.Aufgrund unseres Lage ist es auch nicht möglich die Plätze zu vergrössern.Falls es aber wirklich dazu kommt, dass wir keine Plätze mehr habenm gibt es immer die Möglichkeit gegenüber von uns zu parkieren.Besten Dank und freundliche GrüsseIhr ibis Bern Expo Team

4 out of 5
Gut und zweckmässig

Posted by on 16 Aug 2023

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Comment from Hotel Management

27 Sep 2023 by Ibis

Lieber MatthiasDanke Dir vielmals, dass Du dir die Zeit genommen hast uns eine Rückmeldung nach Deinem Aufenthalt hier bei uns in Bern zu hinterlassen.Es freut uns, dass Du einen schönen Aufenthalt hattest.Wir hoffen und freuen uns schon darauf Dich ein anderes Mal bei uns begrüssen zu dürfen.Freundliche GrüsseDein ibis budget Bern Expo Team

4 out of 5

Posted by on 18 Dec 2022

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4 out of 5
Nahe am Messegelände und mit dem Tram und Bus gut erreichbar.

Posted by , from Zofingen on 18 Oct 2022

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5 out of 5
Super gelegen für den Matchbesuch SCB vs Nashville Predators.

Posted by on 5 Oct 2022

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5 out of 5

Posted by on 11 Aug 2022

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at ibis Bern Expo. For a fee, parking is available. This Bern hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 8 levels
  • Built in 2004
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Bern (ZDJ-Bern Railway Station) (2.8 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Bern Expo offers 96 accommodations with a hairdryer and blackout curtains. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Ibis Bern Expo has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Casino nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 20 per pet, per night
  • Maximum 1 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night
  • Resort fee: CHF 1.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 19 for adults and from CHF 10 for children
  • Self-parking fee: CHF 22 per day
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 30 (subject to availability)
  • Late check-out fee: CHF 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Bern
  • ibis Bern Expo
  • ibis Bern Expo Hotel
  • ibis Expo Hotel Bern
  • Accor Bern Expo
  • Ibis Bern Expo Hotel Bern
  • Accor Bern Expo
  • ibis Bern Expo Bern
  • ibis Bern Expo Hotel
  • Ibis Bern Expo Hotel Bern

You should know

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

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