Mildiss Hotel, BW Signature Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mildiss Hotel, BW Signature Collection

Reception
Sauna, hot tub, body treatments, body wraps, body scrubs, facials
Terrace/patio
Tapas bar
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping

Explore the area

Map
SERRE BAS, Besse-et-Saint-Anastaise, 63610
  • Auvergne Volcanoes Regional Nature Park
    1 min walk
  • La Peche
    16 min walk
  • Mont-Dore Station
    41 min drive
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    49 min drive

Room options

Family Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Classic Room, 1 King Bed, Non Smoking (Twin bed on request)

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Mildiss Hotel, BW Signature Collection

Hotel in Besse-et-Saint-Anastaise with 2 hot tubs and full-service spa
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and spa services.
Mildiss Hotel, BW Signature Collection offers 32 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mildiss. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.
During your stay at Mildiss Hotel, BW Signature Collection, you're just a quick walk from Auvergne Volcanoes Regional Nature Park. Features include free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with massages, body wraps or manicures and pedicures at Mildiss
  • Amenities include a front desk safe, 2 meeting rooms and conference space
  • On-site recreation includes a gym, a sauna and 2 hot tubs -
  • Steps from Auvergne Volcanoes Regional Nature Park and a 2-minute drive from Musée du Ski
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mildiss Hotel, BW Signature Collection offers its guests a full-service spa, 2 hot tubs, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. Spa services, a terrace, and an arcade/games room are also featured at the business-friendly Mildiss Hotel, BW Signature Collection. Free self parking is available.

This 4-star Besse-et-Saint-Anastaise hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Mildiss – This restaurant serves breakfast and dinner.
Mildiss – On-site tapas bar. Open selected days.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 18 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mildiss
  • Mildiss

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Ski storage

Family friendly

  • Arcade/game room
  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.35 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 12 for children
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, ANCV Cheques-vacances and cash
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mildiss Hotel Hotel
Mildiss Hotel Hotel Besse-et-Saint-Anastaise
Mildiss Hotel Besse-et-Saint-Anastaise
Mildiss Hotel
Mildiss Hotel BW Signature Collection
Mildiss Hotel, BW Signature Collection Hotel
Mildiss Hotel, BW Signature Collection Besse-et-Saint-Anastaise

Mildiss Hotel, BW Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 40 out of 58 reviews" "
Rating 8 - Good. 13 out of 58 reviews" "
Rating 6 - Okay. 4 out of 58 reviews" "
Rating 4 - Poor. 1 out of 58 reviews" "
Rating 2 - Terrible. 0 out of 58 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Adam, Thunder Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but really enjoyed our time at Mildiss. Our room was comfortable, modern and clean with a nice view to a field with horses. Parking was free as were the electric vehicle chargers. A very nice place to be to explore the surrounding area.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Hotel situated in stunning scenery, plenty of parking
Stayed 1 night in Jul 2024

6/10 Okay

Nilam

Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern hotel with great facilities and excellent service. Great room and restaurant. Easy to find and ample parking. Just a few minutes from an interesting town.
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2022

10/10 Excellent

AMORY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive staff and clean throughout
Excellent staff service. The room was spotless. Nice to have coffee and team making ( but no milk of a cheeky cookie). Breakfast was very good. Need to make reservation in restaurant before arriving.
Stayed 1 night in Feb 2022

8/10 Good

Gael

Liked: Staff & service, property conditions & facilities, room comfort
Très bel établissement confortable bien équipé et bien situé au calme près du village médiéval de Besse Toutefois nous avons senti et avons eu confirmation d’un manque de personnel, dirigeant. Le ménage laisse à désirer ainsi que le service en général (oubli de faire notre chambre le 1re jour alors que nous étions partis toute la journée depuis 10h le matin, 2eme jour seulement le lit fait, pas les sanitaires ni remplacement des serviettes, thé, vaisselle utilisée) Mais nous notons une grande volonté et gentillesse de la réceptionniste à palier à ce manque d’organisation et un geste commercial pour 3 boissons chaudes. Merci Pourvu que l’an prochain nous puissions retrouver l’établissement comme auparavant, très bien tenu et entretenu
Stayed 3 nights in Aug 2024

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Patrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un très bel établissement bien situé, avec un personnel aimable et attentif.
Stayed 4 nights in Jul 2024

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au calme
Personnel souriant et agréable, chambre confortable, très bon petit déjeuner. Une nuit étape. Je recommande.
Stayed 1 night in Jun 2024

10/10 Excellent

Johan

Stayed 1 night in May 2024

8/10 Good

Christa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel avec spa
Stayed 2 nights in May 2024

6/10 Okay

Isabelle

Stayed 2 nights in Mar 2024

10/10 Excellent

Aisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Stayed 1 night in Nov 2023

10/10 Excellent

Abdelkarim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Calme et comfort.
Stayed 1 night in Oct 2023

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très charmant, décoré avec goût. La chambre était très agréable, avec une superbe vue sur un pré (et des chevaux). Literie très confortable. Nous avons dîné au restaurant qui propose un très bon rapport qualité/prix sans quitter le confort du lieu. Gilles le barman propose une belle carte de cocktails. A recommander !!

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe lieu
De passage dans le secteur sur la route du retour des vacances, nous avons été séduit par le concept de l'hôtel, tout était parfait, l'accueil, le personnel du bar et du restaurant, la carte du restaurant, le site, le calme de l'établissement, la propreté des chambres bref aucune fausse note seul l'accès au SPA (sur réservation) nous a laissé sur notre faim et pas digne d'un tel établissement, une communication plus précise ou nous informer avant notre arrivée qu'il est indispensable de réserver un créneau serait le bien venu.
Stayed 2 nights in Aug 2023

10/10 Excellent

SYLVIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable
Stayed 2 nights in Aug 2023

6/10 Okay

Pascal

Liked: Staff & service
Gee ijskast op de kamer
Stayed 1 night in Jul 2023

10/10 Excellent

Clément

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel calme et moderne
Bel hôtel moderne situé dans un endroit calme avec une vue sue la nature, propre, literie confortable, salle de bain avec douche à l’italienne, doté d’un SPA appréciable (sur réservation, dont 1 séance de 40min offerte), petit déjeuner buffet dans les standards pour un 4 étoiles avec notamment œufs/crêpes/pancake à la demande; tout le personnel rencontré s’est avéré accueillant et aimable. Plusieurs petits salons et terrasses pour profiter de l’extérieur lors des beaux jours. Nous n’avons pas testé le restaurant. Seul point négatif relevé: les portes de chambres sont assez bruyantes si on les laisse se refermer seules en claquant (ce qui se corrige si on les accompagne à la main, donc c’est plus un soucis de civisme des clients) Si nous revenons dans le secteur, nous séjournerons très probablement au Mildiss.
Stayed 2 nights in Jul 2023

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien !!!
Au top à tous les niveaux !!!
Stayed 2 nights in May 2023