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Hôtel AKENA Biarritz - Grande plage

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel AKENA Biarritz - Grande plage

Reception
Front of property
Standard Room, 1 Queen Bed, Garden View | Premium bedding, in-room safe, desk, soundproofing
Daily buffet breakfast (EUR 16 per person)
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
19 Avenue De La Reine Victoria, Biarritz, Pyrenees-Atlantiques, 64200
  • Grand Beach
    5 min walk
  • Le Bouchon Biarrot
    3 min walk
  • Biarritz Station
    12 min drive
  • Biarritz (BIQ-Pays Basque)
    5 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Garden View

Standard Room, 1 Queen Bed, Garden View | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed, Garden View

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Garden View

Standard Room, 2 Single Beds, Garden View | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 2 Single Beds, Garden View

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Suite, 1 Queen Bed with Sofa bed

Economy Suite, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Economy Suite, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Best Western Kemaris

Free WiFi
Air conditioning
Game room
Breakfast available
4.4 out of 5, Excellent, (487)
The price is CHF 83
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Best Western Kemaris

About this property

Hôtel AKENA Biarritz - Grande plage

Hotel in Biarritz with 24-hour front desk and bar/lounge
A bar/lounge, a snack bar/deli and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning.
Hôtel AKENA Biarritz - Grande plage offers 44 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Biarritz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hôtel AKENA Biarritz - Grande plage's great location gets high marks from our customers. During your stay, you're just a quick walk from Paroisse Notre Dame du Rocher - Eglise Saint-Charles. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Paroisse Notre Dame du Rocher - Eglise Saint-Charles and 5 minutes on foot from Grand Beach
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hôtel AKENA Biarritz - Grande plage. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Biarritz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (EUR 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 16 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night, plus a deposit of EUR 20 per day
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 16 for children
  • Self-parking fee: EUR 15 per night
  • Pet deposit: EUR 20 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Escale Oceania
Escale Oceania Biarritz
Escale Oceania Hotel Biarritz
Oceania Biarritz
Oceania Escale
Escale Oceania Biarritz Hotel
Escale Oceania Hotel
Escale Oceania Biarritz
Akena Biarritz Grande Plage
Hôtel AKENA Biarritz Grande plage
Hôtel AKENA Biarritz - Grande plage Hotel
Hôtel AKENA Biarritz - Grande plage Biarritz
Hôtel AKENA Biarritz - Grande plage Hotel Biarritz

Hôtel AKENA Biarritz - Grande plage Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 279 out of 715 reviews" "
Rating 8 - Good. 330 out of 715 reviews" "
Rating 6 - Okay. 73 out of 715 reviews" "
Rating 4 - Poor. 22 out of 715 reviews" "
Rating 2 - Terrible. 11 out of 715 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

katya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the beach with friendly, helpful staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for us and a 3 night stay Everything was as described, everything worked well. Staff were very friendly and helpful. we would recommend this place and we will book here if we return to biarritz
Stayed 3 nights in Aug 2024

10/10 Excellent

MIRIAM

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean, well located. Perfect for a weekend stay
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with a balacony. Close to the seafront. Excellent air con, good shower. No fridge which would have been handy and breakfast didn't have a lot of options, no gluten free bread but did say could order. Decent hotel, would stay again.
Stayed 4 nights in Aug 2024

8/10 Good

Denise

Travelled with partner
Liked: Property conditions & facilities
I loved the hotel and location. The room was nice and clean. I was not very happy with the staff when it came to helping with parking information. We arrived at about 9pm after driving for about 10 hours and the gentleman at the reception said that the parking was completely full. I asked him where we could park and he did not know. Finally, we were lucky enough to find parking on the street which was free until 9am. He stated that parking was free from 9-10am. After that we needed to put money in the meter. Next morning a female was in the reception area and I asked her if there was any parking available since many people leave early, she also said no. I asked her about parking and she said she did not know you would think that the hotel would know where to refer their clients if they do not have parking. Finally, we found parking on our own, very inexpensive and around the corner from the hotel. The parking that we had used the previous night not only they charged for the 9-10am parking but they were asking for 35 euros for 2.5 hours. Ridiculous!
Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

william

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Having explored around Biarritz, the Saint Charles area is safe, affluent and quintessential French. We loved the restaurants and Charlie’s bar.
Stayed 7 nights in Jun 2024

10/10 Excellent

Giovana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable
This was a great hotel. We’ll placed on Biarritz not too far from beach. We were just staying one night but would recommend this place to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very quiet. The staff were great - really friendly and always helpful. Would recommend.
Stayed 4 nights in Sep 2023

8/10 Good

Yasmine

Liked: Cleanliness, staff & service
Overall good. Old building and bad elevator condition
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The staff was amazing & went out of their way. The location is perfect. The room was very small & beds not so comfortable. Could use updating. There was no electrical outlet on my side of the bed so I had to sleep with my head at the foot of the bed to plug in my CPAP machine.
Stayed 1 night in Aug 2023

10/10 Excellent

Celestine

Stayed 1 night in Sep 2023

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is only a short walk from Grande Plage but in a nice quiet location. We were there in a heatwave but the air conditioning kept us cool and comfortable. A selection of teas were provided in the room. Good restaurants nearby.
Stayed 3 nights in Aug 2023

10/10 Excellent

Claude, Blainville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Aug 2023

8/10 Good

Conor

Stayed 5 nights in Aug 2023

8/10 Good

marie-laure

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well located, close to city center and close to the beach. The staff is welcoming and very accommodating.
Stayed 4 nights in Jul 2023

8/10 Good

Rolf

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was excellent for the motorbikes and 4 went in one space. Receptionist was excellent. My room was good. Two friends had triangular rooms which were a bit small. An easy walk to town.
Stayed 2 nights in Jul 2023

10/10 Excellent

Christopher

Travelled with partner
Really great location and super friendly staff
Stayed 1 night in Jun 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean rooms 👌
Stayed 2 nights in Apr 2023

10/10 Excellent

Gillian

Stayed 2 nights in Apr 2023

10/10 Excellent

Kathleen

Stayed 2 nights in Oct 2022