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Hotel le Windsor Grande Plage Biarritz

4.0 star property

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Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • Pet-friendly

Explore the area

Map
11 avenue Edouard VII, Biarritz, Pyrenees-Atlantiques, 64200
  • Casino Barriere
    ‪3 min walk‬
  • Biarritz Lighthouse
    ‪17 min walk‬
  • Cote des Basques
    ‪17 min walk‬
  • Biarritz (BIQ-Pays Basque)
    ‪5 min drive‬

Room options

View all photos for Superior Room, Ocean View

Superior Room, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, Ocean View

  • Ocean view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, City View

Superior Room, City View | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, City View

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Ocean View

Junior Suite, 1 Queen Bed with Sofa bed, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed with Sofa bed, Ocean View

  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Double Room

Basic Double Room | Premium bedding, in-room safe, desk, laptop workspace

Basic Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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The price is CHF 239
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includes taxes & fees
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About this property

Hotel le Windsor Grande Plage Biarritz

Sandy fun near Casino Barriere and Grand Beach
This smoke-free hotel features a restaurant, a bar/lounge and a beach bar. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a conference centre and 24-hour room service.
Hotel le Windsor Grande Plage Biarritz offers 48 accommodations with espresso makers and a safe. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include baths or showers and hairdryers.

This Biarritz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel le Windsor Grande Plage Biarritz. During your stay, you're just a quick walk from Biarritz City Hall. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy French cuisine and ocean views while dining at Chez Eugénie
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Steps from Casino Barriere and Grand Beach
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 269 square feet (25 square metres) and includes a conference centre. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel le Windsor Grande Plage Biarritz. A complete renovation of Hotel le Windsor Grande Plage Biarritz was completed in March 2021.

This 4-star Biarritz hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
Chez Eugénie – Overlooking the ocean, this restaurant specialises in French cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
24-hour room service is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 19 per day)
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 32; reservation required
  • Snack bar/deli

Restaurants on site

  • Chez Eugénie

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (269 square foot of space)
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • Renovated entire property - March 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 19 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 32

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Qualys Hotel Windsor
Qualys Hotel Windsor Biarritz
Qualys Windsor
Qualys Windsor Biarritz
Hotel Windsor Grande Plage Biarritz
Hotel Windsor Grande Plage
Windsor Grande Plage Biarritz
Windsor Grande Plage
Hotel le Windsor Grande Plage Biarritz Hotel
Hotel le Windsor Grande Plage Biarritz Biarritz
Hotel le Windsor Grande Plage Biarritz Hotel Biarritz

Hotel le Windsor Grande Plage Biarritz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 872 reviews
Rating 8 - Good. 275 out of 872 reviews
Rating 6 - Okay. 61 out of 872 reviews
Rating 4 - Poor. 21 out of 872 reviews
Rating 2 - Terrible. 19 out of 872 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Car park next door in casino.
Stayed 1 night in Dec 2024

6/10 Okay

Souheir

Liked: Cleanliness, staff & service
Property is nice, did the job for me for one night. Accommodations are clean, walkable and I did rent a room with sea view, which was nice. The walls are thin, I did hear my upstairs neighbors as they were making a lot of noise, but luckily for me, that lasted for less than 5 minutes! All else was fine
Stayed 1 night in Nov 2024

10/10 Excellent

Izabela

Stayed 3 nights in Oct 2024

10/10 Excellent

Hirotake, Washington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received a last minute free upgrade to the la suite which is next doors. New property, very clean and great staff!
Stayed 1 night in Oct 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ocean view spot

Enjoyed my stay here. The room (403) has an amazing view of the ocean, Grande Beach and the promenade. Location is excellent for town too. Room is small but was traveling alone so was fine. The shower is the middle of room, which was odd but interesting. Hotel staff were excellent as well. Included breakfast, which wasn’t fancy but was fine and had freshly squeezed juices and variety of breads. The spaces in the property are on small side overall, and you can hear a little walking around upstairs. But I would definitely stay here again.
Stayed 3 nights in Oct 2024

6/10 Okay

Anton

Travelled with group
Price too expensive for what we were given. Small room, just a window with ocean view. The price is a highway robbery.
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ocean View room is wonderful!!
Stayed 2 nights in Sep 2024

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering the overall cost for a 1-night stay the room we were allocated was incredibly small… there was barely any room to put our suitcase without tripping over it! On a more positive note, the breakfast (included in the price) was outstanding.
Stayed 1 night in Sep 2024

10/10 Excellent

Letitia, Cairo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff, good room, great breakfast
Stayed 1 night in Sep 2024

6/10 Okay

Nigel

Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this hotel very much even though the room was rather small and cozy. Check in was very easy as the gentleman in front knew it was us checking in (given we landed on the last flight of the night). Again, our room was small but it had everything we needed. The shower is a shower stall in the middle of the room which was unique. Our room had a balcony (we were on the 2nd floor so not very high up) and we had a nice view of the Grande Plage. The fridge was not cold, however. Breakfast was good and had ample options (toasts, croissants and pain au chocolate, yogurts, cottave cheese, French-style scrambled eggs, bacon, sausage, veggies and fruits, lox and hard boiled eggs. Service was friendly. Do note no gym or pool but they have towels for the beach. Front desk can get you a taxi to the train station or airport or day trips. We would stay again.
Stayed 3 nights in Sep 2024

8/10 Good

William, La Jolla

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great position close to beach, restaurants and stores. Good selection at breakfast. Nice room though somewhat small. BUT WIFI for my tablet in the room kept dropping off - had to use Personal Hotspot. Single elevator for two people covering 7 floors means you may have to wait or walk the stairs. Overall good experience.
Stayed 4 nights in Sep 2024

10/10 Excellent

Les

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff and breakfast buffet staff were very friendly and helpful. Special kudos to the front staff!
Stayed 4 nights in Sep 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location, literally metres from the beach and the rooms my friend and I had were very clean, comfortable, stylishly furnished and had wonderful ocean views. Unfortunately my friend was unable to access the wifi in her room, although I had no problem.
Stayed 4 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Mairi

Travelled with family
Liked: Cleanliness, staff & service
Loved the location of the hotel and the buffet breakfast was great, lovely selection and quality. We only stayed for one night but the room had everything we needed. A couple of negatives, the shower gel hadnt been refilled and was empty. They also had a problem with their phone lines, which on reporting to the desk the response was ‘yes, I’ve heard that about that room’. Why not fix it? We were in 508, shortly after arrival we were getting calls to make restaurant bookings etc. didn’t think too much about it and went out. After coming back late it rang multiple times with people trying to get into the hotel. At this point we just pulled the plug out but seriously-it should be fixed as no one wants a rubbish sleep being constantly woken. Reception staff couldn’t have cared less.
Stayed 1 night in Aug 2024

8/10 Good

Steven

Travelled with family
Liked: Staff & service
Great location, room a little small but not a problem. 1 very small 2 person lift only and impossible so best to you stairs. Payable Car park and restaurant nearby. Very good location as on sea front with east access to beach and great views
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
A great family hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Olga

Travelled with partner
Liked: Cleanliness, staff & service
Pros: 1. Excellent location right off the Grand Beach, walkable to all main attractions in Biarritz. 2. Full breakfast with great selection of cheeses, meats, baked goods, freshly squeezed juices, delicious yogurts, etc… 3. Friendly multilingual staff Cons: 1. Room (deluxe ocean front) was extremely tiny. If u have more than one suitcase there’ll be no room to walk around. 2. Walls are not soundproof at all, so you’ll hear everything from neighboring rooms and floor above. 3. WiFi in the room is non existent as soon as you close your room door. It only works in the lobby and downstairs cafeteria. 4. There’s only one elevator with maximum capacity for 2 ppl or 2 suitcases and a person, so be prepared to wait a while or take the stairs.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in front of the beach!
Stayed 2 nights in Aug 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Everyone so so accommodating and spoke English. The breakfast was very nice. Perfect for our family of 4
Stayed 2 nights in Aug 2024

10/10 Excellent

Lyudmila

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!
Stayed 3 nights in Aug 2024