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Axel Hotel Bilbao – Adults Only

4.0 star property

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Photo gallery for Axel Hotel Bilbao – Adults Only

Daily buffet breakfast (EUR 18 per person)
Front of property
Turkish bath/hammam
Lobby
Junior Suite | Down duvets, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Room service

Explore the area

Map
Mesedeetako Kaia 3, Bilbao, 48003
  • Plaza Nueva
    ‪5 min walk‬
  • Guggenheim Museum Bilbao
    ‪19 min walk‬
  • San Mames Stadium
    ‪3 min drive‬
  • Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Down duvets, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Down duvets, minibar, in-room safe, desk

Classic Room

  • Sleeps 2
  • 1 Double Bed and 1 King Bed

View all photos for Premium Room

Premium Room | Down duvets, minibar, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Double Bed, 1 Queen Bed and 1 King Bed

View all photos for Classic Suite, City View

Classic Suite, City View | Down duvets, minibar, in-room safe, desk

Classic Suite, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, City View

Basic Room, City View | Down duvets, minibar, in-room safe, desk

Basic Room, City View

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

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Lobby

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  • Pool
  • Spa
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4.5 out of 5, Wonderful, (379)
The price is CHF 332
for 1 room
includes taxes & fees
14 Jun - 15 Jun
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About this property

Axel Hotel Bilbao – Adults Only

Adults-only hotel connected to a shopping centre in Bilbao with a seasonal outdoor pool
A 24-hour fitness centre, a bar/lounge and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, spa services, a seasonal outdoor pool and dry cleaning are on-site.
Axel Hotel Bilbao – Adults Only offers 110 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 43-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with Turkish bath/hammam.
With your stay at Axel Hotel Bilbao – Adults Only, you're connected to a shopping centre and just a quick walk from Bilborock. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
Axel Hotel Bilbao – Adults Only offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and dry cleaning/laundry services are also featured at Axel Hotel Bilbao – Adults Only.

Smoking is allowed in designated areas at this 4-star Bilbao hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to noon.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Nearby parking fee: EUR 24 per day (1312 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in August.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Bilbao – Bilbao
AXEL HOTEL BILBAO ONLY ADULTS
Axel Hotel Bilbao – Adults Only
Axel Hotel Bilbao – Adults Only Hotel
Axel Hotel Bilbao – Adults Only Bilbao
Axel Hotel Bilbao – Adults Only Hotel Bilbao

Axel Hotel Bilbao – Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 77 reviews
Rating 8 - Good. 18 out of 77 reviews
Rating 6 - Okay. 5 out of 77 reviews
Rating 4 - Poor. 1 out of 77 reviews
Rating 2 - Terrible. 0 out of 77 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Axel is relatively new. The rooms are well designed, the shower is very stylish. Ivan and his staff do their best to give a good client experience. Ivan checked me in and was extremely charming. There was an issue with another guest and they put things right promptly. My only little criticism is that the spa is small and nice but none of its facilities were warm enough, the spa, jacuzzi and steam all needed to be a few degrees warmer. Also the Axel in San Sebastián provided bathrobes and slippers at no extra cost and they were in the room, in Bilbao there is a charge but as the changing facility in the spa is small it would be better to also provide the robes and slippers in the rooms. Otherwise the hotel is beautifully appointed and a great location for the Old Town and a fifteen/twenty minute walk to the Guggenheim.
Stayed 2 nights in Feb 2025

10/10 Excellent

Benjamin, Wokingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant fro start to finish
Stayed 4 nights in Feb 2025

10/10 Excellent

Mark Wayne, München

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week in the newly opened Axel Hotel in Bilbao. Our choice turned out to be perfect in every possible way. The staff in every area is outstanding, friendly, smiling, accommodating from the Reception to kitchen/bar staff, housekeeping. It is hard to name all but wanted to thank Luz for her big smile and attentiveness each morning during breakfast. She picked up on my husband’s birthday and the hotel arranged a birthday greeting and a gift that was left in our room. The breakfast is a treat. The room is spacious and well equipped. The bathroom with rain shower is a delight and separate WC is ideal. The king bed was very comfortable. The location is ideal, as located close to public transport, walkable to nearly everything, and on the river Nervion. Behind the hotel is Abando with the museums and across the bridge is Casco Viejo (old town). A wonderful location.
Stayed 6 nights in Feb 2025

10/10 Excellent

Caro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr neues Hotel mit nettem Personal.
Stayed 4 nights in Feb 2025

8/10 Good

Koseki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもきれい。部屋は広くないが、機能的。モダン風だけど落ち着いている。朝食は十分なクオリティー。
Stayed 2 nights in Feb 2025

10/10 Excellent

Bernhard

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Domitelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hôtel, en plein centre-ville, face à la vieille ville… tout est accessible à pied. Le spa est superbe, le petit déjeuner excellent… je recommande vivement cet hôtel.
Stayed 1 night in Feb 2025

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yurena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Propre et moderne mais sans chaleur

Nous avons séjourné dans cet hôtel récemment rénové, et si la propreté et la modernité des installations sont indéniables, nous n’avons malheureusement pas ressenti le confort et la chaleur attendus. Tout est impeccable, mais l’ambiance manque de caractère et d’âme. L’agencement des chambres n’est pas très pratique, ce qui peut nuire au confort du séjour. Le personnel est professionnel, mais un accueil plus chaleureux aurait rendu l’expérience plus agréable. Le petit déjeuner, quant à lui, manque de qualité. Il ne faut pas être difficile, notamment avec des croissants industriels mal cuits, ce qui est décevant pour un établissement de ce standing. Autre point négatif : le spa est censé être accessible uniquement sur réservation, mais en réalité, ce n’est pas respecté. Résultat, il peut être bondé et loin d’offrir le moment de détente attendu. En somme, un hôtel fonctionnel et bien tenu, idéal pour un court séjour ou un voyage d’affaires, mais qui manque de cette touche d’hospitalité et d’attention aux détails qui permettent de vraiment se sentir à l’aise.
Stayed 2 nights in Feb 2025

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia perfecta

El personal muy profesional y atento El hotel muy agradable e instalaciones de primera Desayuno completo Las habitaciones increíbles A tener en cuenta que las duchas tienen separación de cristal Las camas de Primera calidad Vistas al rio
Stayed 1 night in Feb 2025

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel LGTBIQ por excelencia como siempre en todas las ciudades en las que está presente
Stayed 2 nights in Jan 2025

10/10 Excellent

Didier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bon hotel de ville

Hotel tout neuf. Tres bien situe Personel tres professionel . Ideal pour passer un bon we a Bilbao
Stayed 1 night in Jan 2025

10/10 Excellent

SERGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent rapport qualité/prix - Bien situé
Stayed 1 night in Jan 2025

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super expérience au plus près du centre de Bilbao

Séjour parfait commencé le lendemain de l'ouverture à l'hôtel Axel de Bilbao. Hôtel neuf, design et élégant chambre supérieure magnifique et confortable, personnel extrêmement accueillant et sympatique. Installations de musculation et spa top. Nous étions venus pour 2 nuits et avons prolongé l'expérience une troisième. L'emplacement est parfait pour se promener dans le casco viejo.A refaire avec plaisir
Chambre
Extérieur
Spa
Stayed 2 nights in Dec 2024