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Bilbao City Rooms

2.0 star property

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Photo gallery for Bilbao City Rooms

Premium bedding, in-room safe, desk, blackout curtains
Reception
Exterior
Standard Triple Room | Bathroom | Shower, free toiletries, hair dryer, towels
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
ALAMEDA RECALDE, N 24 PLANTA4, Bilbao, 48009
  • Ensanche
    ‪1 min walk‬
  • Bilbao Fine Arts Museum
    ‪3 min walk‬
  • Plaza Moyua
    ‪4 min walk‬
  • Bilbao (BIO)
    ‪13 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Triple Room

  • 21 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds | Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room, 2 Single Beds

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Bilbao City Rooms

Pension connected to a railway/underground station in Bilbao City Centre
Along with concierge services, this smoke-free pension has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe.
Bilbao City Rooms offers 19 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Bilbao pension provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

With your stay at Bilbao City Rooms, you're connected to a railway/underground station and just a quick walk from Guggenheim Museum Bilbao. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Guggenheim Museum Bilbao and Bay of Biscay
As a guest of Bilbao City Rooms, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. Bilbao City Rooms also features dry cleaning/laundry services, a front desk safe, and a lift.

This Bilbao pension is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Sunday - Thursday (7:00 AM - 10:30 PM) and Friday - Saturday (1:00 AM - midnight)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive after 10:30 PM Sunday-Thursday must contact this property in advance to arrange self-service check-in and provide identification via email.

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Thursday: 7:00 AM - 10:30 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bilbao City Rooms Motel
Bilbao City Rooms Bilbao
Bilbao City Rooms Pension
Bilbao City Rooms Pension Bilbao

Bilbao City Rooms Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 86 out of 204 reviews
Rating 8 - Good. 86 out of 204 reviews
Rating 6 - Okay. 20 out of 204 reviews
Rating 4 - Poor. 5 out of 204 reviews
Rating 2 - Terrible. 7 out of 204 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location particularly for the Guggenheim Museum and within walking distance to the old city and all other attractions. Basic, clean comfortable room.
Stayed 2 nights in Oct 2024

2/10 Terrible

Hasan Fikret

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Avoid this place!
We booked two rooms (for two nights) many weeks in advance but were given probably the worst/smallest two rooms one of which did not even have a window! Considering that we paid at least three times more than the hotel's listed price we feel we were short-changed either by Hotels.com or the hotel itself or both! The rooms were tiny, no space for the luggage. Cheapest and the lousiest amenities and a stinking bathroom -almost next to our bed! To be fair they replaced the room without a window on the second day. The only positive thing about this place was its location.
Stayed 2 nights in Oct 2024

10/10 Excellent

mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well configured
Stayed 3 nights in Oct 2024

4/10 Poor

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities
centrally located
Stayed 2 nights in Sep 2024

6/10 Okay

Jennie

Stayed 1 night in Sep 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

sarah

Stayed 1 night in Sep 2024

10/10 Excellent

matt

Liked: Cleanliness, property conditions & facilities, room comfort
Incredible location. 5 minute walk to metro, 5 minutes to Guggenheim. With the location I was able to travel to Guernica, the coast and all over town through metro and trains. The entrance from the street requires a code to unlock a gate - it is always closed at night but I found sometimes during the day it was closed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Silvina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Will stay again anytime
Stayed 1 night in Jul 2024

10/10 Excellent

Hillel

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

christopher

Stayed 3 nights in Apr 2024

8/10 Good

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location !
Stayed 2 nights in Mar 2024

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Alexandra

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very loud, the walls are paper thin and you hear the receptionist yelling, the guests coughing in their rooms, grossly clearing their throats, going to the bathroom etc
Stayed 1 night in Oct 2023

10/10 Excellent

Eleanor

Location, shower, staff
Stayed 1 night in Oct 2023

10/10 Excellent

GREGORY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our concierge when we arrived was a great help in pointing out places to visit in the city. His recommendations became our itinerary for the visit!! He was very knowledgeable about the several buildings by world famous architects that have been built in Bilbao. The Guggenheim is just but one of many! One of the more interesting was the adaptive reuse of the Alhondiga by Phillipe Stark, but you have Calatrava, Ando, Moneo, Silva, so many more! Thank you so much to our first concierge at Bilbao City Rooms!
Stayed 1 night in Jun 2023

10/10 Excellent

Gregory

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
This hotel is right on the Main river and right next to a lock where ships navigate past a dam. You can watch big tankers and small boats raise and lower as they pass by. There is a walkway across the dam and you can visit a village on the opposite bank. Ice cream shop over there, but we didn't have time for that. Also the hotel fronts onto a riverside bike path and you see cyclists passing by. Check with the hotel - it looks like you might be able to get a bike. Also, the brew pub is great and has really nice food. It's about 30 Euros and 15 minutes from the airport, and worth it for the peace and quiet. We stayed one night each way on our trip, and loved it!
Stayed 2 nights in Jun 2023

2/10 Terrible

Paige

Disliked: Cleanliness, staff & service, property conditions & facilities
Locks on doors, no a/c
Stayed 1 night in Jul 2023

6/10 Okay

Fred

Travelled with partner
Disliked: Property conditions & facilities
Central location good but hard to find. Hotel rang me, which helped as they were able to direct me. Small room with tiny windows with no view.
Stayed 2 nights in Jul 2023

8/10 Good

Thomas, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for a one-night stay to be close to the Guggenheim. Friendly and helpful staff. The only minus - in summer - is that there is no A/C. We were there in late June and it was OK, but I would want to be there in midsummer!
Stayed 1 night in Jun 2023

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
conditions
Mostly good, except that the shower was too small and that we had to keep the entry key card in the door slot in order to keep the light on.
Stayed 1 night in Apr 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly , rooms were big updated clean quiet and modern ! Great location a few blocks from the Guggenheim with a ton of restaurant choice right outside the door! I would definitely stay here again! Highly recommended
Stayed 1 night in Apr 2023