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BYPILLOW Amari

2.0 star property

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Photo gallery for BYPILLOW Amari

Exterior
Flat-screen TV
Deluxe Double Room | Premium bedding, minibar, in-room safe, desk
Exterior
Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Rekalde Zumarkalea 12-14, Bilbao, 48009
  • Guggenheim Museum Bilbao
    ‪5 min walk‬
  • San Mames Stadium
    ‪18 min walk‬
  • Plaza Nueva
    ‪19 min walk‬
  • Bilbao (BIO)
    ‪12 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Basic Double or Twin Room

Basic Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Basic Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Large Single Beds

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  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (1001)
The price is CHF 87
for 1 room
includes taxes & fees
26 Mar - 27 Mar
Hesperia Bilbao

About this property

BYPILLOW Amari

Hotel with a 24-hour front desk, a short walk to Guggenheim Museum Bilbao
Along with self parking, this smoke-free hotel has coffee/tea in a common area and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
BYPILLOW Amari offers 28 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Bilbao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at BYPILLOW Amari. During your stay, you're just a quick walk from Guggenheim Museum Bilbao. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute walk from Guggenheim Museum Bilbao and a 3-minute drive from San Mames Stadium
As a guest of BYPILLOW Amari, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. BYPILLOW Amari also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This Bilbao hotel is smoke free.

Room service is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 18 per day)
  • Parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between 1 October and 1 April.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 18 per day
  • Nearby parking fee: EUR 18 per day (787 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at BYPILLOW Amari.

Property is also known as

Cosmov Bilbao Hotel
Cosmov Hotel
Cosmov Bilbao
Cosmov
Amari by Pillow
Cosmov Bilbao Hotel
BYPILLOW Amari Hotel
BYPILLOW Amari Bilbao
Cosmov Bilbao Hotel**
BYPILLOW Amari Hotel Bilbao

BYPILLOW Amari Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 261 out of 414 reviews
Rating 8 - Good. 119 out of 414 reviews
Rating 6 - Okay. 25 out of 414 reviews
Rating 4 - Poor. 6 out of 414 reviews
Rating 2 - Terrible. 3 out of 414 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Zheyi

Travelled with partner
Liked: Staff & service
- Excellent location and staff - Others are average.
Stayed 3 nights in Nov 2024

10/10 Excellent

JUANA FLORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Comfortable bed. Window overlooking street. Shower worked well.
Stayed 1 night in Nov 2024

10/10 Excellent

Suzie Q

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, nice vibe
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities
Front desk staff were incredible! Housekeeping staff were very friendly and did an excellent job!
Stayed 5 nights in Oct 2024

10/10 Excellent

Hasan Fikret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 3 nights in Sep 2024

10/10 Excellent

Milona, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, friendly and helpful staff.
Stayed 2 nights in Oct 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really please with the location, so close to the Guggenheim and an easy walk to the old town.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Great location, friendly and helpful staff
Stayed 1 night in Oct 2024

10/10 Excellent

Yvonnie

Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Travelled with group
Nice and clean. Perfect location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leigh, Green Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is nice hotel in a very good location near the Guggenheim. There are shops, cafes, and restaurants close by. The airport bus stops directly in front of the hotel. The staff at the front desk are charming and helpful. The maintenance staff are friendly and do a great job. Helpful extras here include a fridge, a kettle, a lounge with a tea and coffee station. There's even a filtered water bottle filling station. Beds are comfy and the shower is great.
Stayed 6 nights in Aug 2024

10/10 Excellent

Patrick, Huntington Station

Liked: Amenities
Very close to the Guggenheim and a short walk to some great restaurants. Running up and down the river was invigorating
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction site next door
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Noisy pipes
Hotel is in need of updating although it was clean it’s dated the plumbing is super noisy in all rooms when water is used
Stayed 2 nights in Aug 2024

6/10 Okay

Patrizia

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Got consistently locked out of the room and had to go back downstairs to (very helpful) personnel; bathroom noisy throughout the night with startling water flushes; haven’t slept in days.
Stayed 3 nights in Aug 2024

8/10 Good

Rebecca Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel in a wonderful area in Bilbao. We were greeted with the friendliest staff on arrival who gave us fantastic dining tips (I didn’t catch her name but shout out to whoever was working on 2nd Aug in the afternoon). The room is spacious, very clean and had a big window overlooking the street which was great. The bed is a bit creaky, there’s some scuff marks on the walls and the plumbing makes noise when using the bathroom but it didn’t bother us so much. We’ve paid similar prices for hotels in other regions for a bit more but it seems Bilbao hotels are more expensive generally. The hotel is also walkable to many spots and close to the Moyua metro station which is convenient for heading to the beach. Would recommend this hotel if you’re staying in Bilbao.
Stayed 3 nights in Aug 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel with really wonderful and helpful staff which increases its appeal. The rooms are nice enough, though a little tired, they could do with a paint refresh and also the plumbing needs to be looked at as it made a loud noise when you use the water or flush the toilet. The location is excellent and lots of amenities and restaurants nearby. Great for a couple of days stay to explore Bilbao
Stayed 2 nights in Jul 2024

10/10 Excellent

ERIC

Stayed 1 night in Jun 2024

6/10 Okay

Amelia

Liked: Cleanliness, staff & service
No window to look out of. Sort of stark.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent well-located hotel.
I stayed here twice in a month, with different levels of rooms. The most basic room was fine. My 2nd room was one degree up in room type, and was a very pleasant surprise- a much larger, corner room with views onto 2 streets. The only problem I had, with both rooms, is that the shower drains slowly, onto the floor. So I built a “dam” out of a hand towel, and that solved the problem. This hotel is right at the first stop on the airport bus-very convenient.
Stayed 1 night in Jun 2024

8/10 Good

Silvia L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Excellent location. Parking available but complicated. Friendly staff. Good choice for the money. Stay here specially if you don’t have a car!
Stayed 2 nights in Jun 2024