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Holiday Inn Express Bilbao by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Bilbao by IHG

Exterior
Exterior
Bar (on property)
Interior detail
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Zarandoa Kalea, 5, Derio, Vizcaya, 48160
  • Guggenheim Museum Bilbao
    ‪12 min drive‬
  • San Mames Stadium
    ‪13 min drive‬
  • Plaza Nueva
    ‪13 min drive‬
  • Bilbao (BIO)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Down duvets, individually furnished, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Down duvets, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds

  • 17 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Down duvets, individually furnished, desk, iron/ironing board

Standard Room

  • 17 sq m
  • Park view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Down duvets, individually furnished, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible

  • 17 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Down duvets, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds

  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Down duvets, individually furnished, desk, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed

  • 17 sq m
  • Park view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hotel New Bilbao Airport

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (649)
The price is CHF 89
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Hotel New Bilbao Airport

About this property

Holiday Inn Express Bilbao by IHG

Eco-certified hotel with free breakfast and free airport shuttle
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, a business centre and conference space.
Holiday Inn Express Bilbao by IHG offers 114 accommodations with coffee/tea makers and complimentary newspapers. Each accommodation is individually furnished. Beds feature down duvets. A pillow menu is available. 20-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers and hairdryers.

This Derio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Bilbao by IHG. During your stay, you'll be close to Guggenheim Museum Bilbao. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Guggenheim Museum Bilbao and 13 minutes from San Mames Stadium
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 30 square feet (3 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Holiday Inn Express Bilbao by IHG. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Derio hotel.

Guests are served a free buffet breakfast on weekdays from 5:00 AM to 10:00 AM.
URBE – This restaurant serves lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 5:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • URBE

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 30 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express Bilbao by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number HBI-01225

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Bilbao
Holiday Inn Express Bilbao Derio
Holiday Inn Express Bilbao Hotel
Holiday Inn Express Bilbao Hotel Derio
Inn Express Bilbao Hotel
Holiday Inn Express Bilbao
Express Bilbao By Ihg Derio
Holiday Inn Express Bilbao by IHG Hotel
Holiday Inn Express Bilbao by IHG Derio
Holiday Inn Express Bilbao an IHG Hotel
Holiday Inn Express Bilbao by IHG Hotel Derio

Holiday Inn Express Bilbao by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1002 reviews
Rating 8 - Good. 320 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in to the hotel fairly quickly, however we were given a room with three single beds instead of at least a double bed, since it was inconvenient for my wife and I sleeping in separate beds. And my wife tried two beds trying to find one that was comfortable, as she said it had something in the middle of the mattress that made it hard to sleep. During the 2nd evening, the room temperature was at 24C. and I tried to set it to 19C. before going to sleep. I woke up about 90 minutes later as the room was extremely hot. I found that the heater had gone on automatically and the room was now over 28C and climbing. I called down to the desk and they told me that the A/C was turned off so there was no way to cool off the room, and they suggested I turn off the thermostat and let the room cool down. In order to do this I had to open the window and it took over an hour to cool down the room enough to be able to sleep. I would suggest the hotel put a note on the thermostat during the Fall/Winter that says there is no way to cool off the room and to turn off the thermostat to lower the temperature.
Stayed 2 nights in Dec 2024

6/10 Okay

Jose

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Imad

Liked: Cleanliness, property conditions & facilities
The hotel was close to the airport, which was the whole purpose. It is safe and clean and offers airport shuttle service. However, not too many dining options, especially if you don’t have a car. For me, it did the job
Stayed 1 night in Nov 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Stayed 1 night in Oct 2024

8/10 Good

Kiril

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Neil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne, Burnaby

Liked: Cleanliness
-
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Hien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and conveniently located near airport. Staff was friendly and helpful unlike the hotel next door. The only thing is there is not much of anything nearby within walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ahmet, Villa Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was just amazing. Everything else was very, very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Mei

Stayed 1 night in Oct 2024

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel shuttle service starts at 5:00am and runs every 30 minutes which is very helpful for early flights. We dropped our rental car at the airport the night before and took the shuttle to the hotel. This was a good idea because there is very limited parking at the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Eduardo

Liked: Cleanliness
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Ignacio

Stayed 2 nights in Oct 2024

2/10 Terrible

Lourdes

Stayed 2 nights in Oct 2024

10/10 Excellent

Kwang eun

Stayed 2 nights in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Carolina and front desk staff were stupendous.
Stayed 2 nights in Oct 2024

8/10 Good

Francoise

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024