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Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Arenal Suites Bilbao, you're just a quick walk from Basque Museum of Bilbao. Enjoy features like free WiFi in public areas and concierge services.

  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 8 minutes by car from Guggenheim Museum Bilbao and 9 minutes from San Mames Stadium

Arenal Suites Bilbao ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Arenal Suites Bilbao

Everyone (1)
3 out of 5
Très bon emplacement avec proximité du métro, de places sympas pour se poser... Chambres propres, petit déjeuner simple mais correct et personnel accueillant et avenant. Points négatifs : chambres non climatisées donc il y fait très chaud (il y a un ventilateur) pour celles donnant sur le patio interior. Chambres non insonorisées donc on entend les passages, les montées d'escaliers... Malgré tout très bien pour un court séjour.

Posted by , from Orléans on 22 Jul 2018

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Comment from Hotel Management

25 Jul 2018 by Begoña

Merci beaucoup pour ton commentaire

Property Features

Arenal Suites Bilbao offers its guests tour/ticket assistance and concierge services. WiFi is free in public spaces. This Bilbao pension is smoke free.

  • 1 building
  • 1 floor
  • 25 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Bilbao (YJI-Bilbao-Abando Train Station) (2.7 km / 1.7 mi)
  • Metro station: Casco Viejo Station (0.2 km / 0.1 mi)

Room Amenities

Arenal Suites Bilbao offers 25 accommodations with a hairdryer and free toiletries. This individually decorated and furnished accommodation includes desks. Televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

  • Television
  • Digital channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 10:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

The front desk at this property is open daily from 10:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 10:00 AM
  • Front desk closes daily at 10:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • No lifts
  • Property registry number - HBI 01001
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Estrella Ostatu Motel Bilbao
  • Estrella Ostatu Bilbao
  • Estrella Ostatu
  • La Estrella Ostatu
  • Arenal Suites Bilbao Bilbao
  • Arenal Suites Bilbao Pension
  • Arenal Suites Bilbao Pension Bilbao

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.