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Sercotel Ayala Bilbao

4-star property
Canciller Ayala, Bilbao, 044 511 21 42
Choose Dates
4.5 out of 5
Wonderful!
See all 4 ebookers Reviews

"Tranquilidad, nada de ruido. " More

By a verified traveller on Sun 03 Dec 2023

Points Of Interest

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Basic Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Sercotel Ayala Bilbao's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Ensanche. Features include free WiFi in public areas, plus breakfast (surcharge) and a meeting room. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Sercotel Ayala Bilbao ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sercotel Ayala Bilbao

Everyone (3) Couples (1)
5 out of 5
Tranquilidad, nada de ruido.

Posted by on 3 Dec 2023

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Comment from Hotel Management

27 Dec 2023 by Marisel Lara - Jefa de Recepción

Estimada Sofía, Muchas gracias por su comentario, nos alegra que haya tenido una estancia tan buena, estaremos encantados de recibirla en otra ocasión.Aprovecho para desearle ¡felices fiestas!Un cordial saludo,

4 out of 5
The rooms were very nice. Good aircon, shower, hairdryer and confortable bed. Paid parking in carpark 10 min walk away. The hotel is down a side road right next door to El Corte de Ingles and there are many well known shops a few minutes walk away. The old town is about a 10 min walk and Guggenheim 15/20 mins. There is a very nice cafe out of the hotel and turn right for breakfast and coffees if you choose not to have in the hotel

Posted by on 23 Jun 2023

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Comment from Hotel Management

4 Jul 2023 by Marisel Lara - Front Desk Manager

Dear Tracy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Marisel LaraFront Office ManagerSercotel Ayala****

4 out of 5
Easy to walk everywhere.

Posted by on 4 Jun 2023

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Comment from Hotel Management

5 Jun 2023 by Marisel Lara Front - Office Manager

Dear Tina, Thank you so much for your good revew about your stay in our hotel.We hope to see you again soon.best regards,

5 out of 5
Very clean an peacefull place

Posted by on 13 May 2023

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Comment from Hotel Management

16 May 2023 by Marisel Lara Front Office Manager

Dear Simo,Thank you for taking the time to share your experience with us.We are glad that you enjoyed your stay and we hope to have the pleasure of having you back at our hotel soon.Sincerely,

About the Sercotel Ayala Bilbao

Location Canciller Ayala, Bilbao, 48008

Property Features

Public spaces have free WiFi. Business amenities include a meeting room and coworking spaces. A library, a vending machine, and multilingual staff are also featured at Sercotel Ayala Bilbao. This 4-star Bilbao hotel is smoke free.

  • 61 guestrooms or units
  • Built in 2019
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Bilbao (YJI-Bilbao-Abando Train Station) (0.3 km / 0.2 mi)
  • Metro station: Abando Station (0.2 km / 0.2 mi)

Room Amenities

Sercotel Ayala Bilbao offers 61 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets. 50-inch flat-screen televisions come with digital channels. Bathrooms include bidets, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • Flat-screen television
  • Digital channels
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Pet Policy

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Caters to adults only
  • Property is not cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Minimum guest age is 18

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Nearby parking fee: EUR 18.7 per day(492 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sercotel Ayala Bilbao Hotel
  • Sercotel Ayala Bilbao Bilbao
  • Sercotel Ayala Bilbao Hotel Bilbao

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.