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DoubleTree by Hilton Hotel Billings

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Billings

Exterior
32-inch LED TV with cable channels, TV
Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains
Breakfast and dinner served, American cuisine
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Parking available

Explore the area

Map
27 N 27th St, Billings, MT, 59101
  • Toucan Gallery
    3 min walk
  • Skypoint
    4 min walk
  • The Pub Station
    4 min walk
  • Billings, MT (BIL-Logan Intl.)
    4 min drive

Room options

View all photos for Suite, 2 Bedrooms

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Executive Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, blackout curtains

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Northern Hotel

Free airport shuttle
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1003)
The price is CHF 208
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Northern Hotel

About this property

DoubleTree by Hilton Hotel Billings

Billings hotel in North Park with free airport shuttle and 24-hour fitness centre
Along with a restaurant, this hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
DoubleTree by Hilton Hotel Billings offers 289 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Billings. During your stay, you're just a quick walk from Western Heritage Center. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet in some public areas
  • Enjoy American cuisine while dining at Montana Sky
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Western Heritage Center and 3 minutes on foot from Toucan Gallery
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 22 meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a vending machine, and an arcade/games room are also featured at DoubleTree by Hilton Hotel Billings. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:00 AM.
Montana Sky – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per stay); free wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Covered parking on site (USD 5 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 8 to 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Montana Sky

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.00 to 16 per person
  • Fee for in-room wireless Internet: USD 4.95 per stay (rates may vary)
  • Covered self-parking fee: USD 5.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Billings Crowne Plaza
DoubleTree Hilton Hotel Billings
Crowne Plaza Hotel Billings
Crowne Plaza Billings Hotel Billings
Crowne Plaza Billings Hotel
DoubleTree Hilton Billings
Doubletree By Hilton Billings
DoubleTree by Hilton Hotel Billings Hotel
DoubleTree by Hilton Hotel Billings Billings
DoubleTree by Hilton Hotel Billings Hotel Billings

DoubleTree by Hilton Hotel Billings Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 449 out of 1005 reviews" "
Rating 8 - Good. 285 out of 1005 reviews" "
Rating 6 - Okay. 137 out of 1005 reviews" "
Rating 4 - Poor. 76 out of 1005 reviews" "
Rating 2 - Terrible. 58 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it.
Stayed 1 night in Sep 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This really minor, but no extra cups in bathroom. The only cups in the room were for coffee. Bathroom very small.
Stayed 1 night in Sep 2024

10/10 Excellent

Olivier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from everyone
Stayed 1 night in Aug 2024

8/10 Good

Angela, Missoula

Travelled with family
Liked: Cleanliness, staff & service, amenities
The best part of this Doubletree was the staff. All our staff interaction from the front desk to the restaurant was wonderful and friendly. Conveniently located in downtown Billings it is walkable to explore downtown. There was recent parking lot construction that we didn't know about and couldn't park in the lot. Normally would not be an issue and we would park in the parking garage but we had kayaks on top of our vehicle. So that was a challenge to find parking nearby but the security staff walks the perimeter of the property to watch over guest vehicles which is great. The lobby is clean and modern, however the elevators had a faint smell of smoker residue, which we found in the room as well. The rooms look like they need a good renovation as well. The carpet and the bathroom especially. But it wasn't horrible. The beds were clean and comfy with various firmness of pillows provided. The top floor restaurant has spectacular views of the city. And the food both for dinner and breakfast was amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Very nice staff, I loved my room which was very clean, spacious and with a nice bathroom. great walkable downtown area.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was difficult; driving into entrance impossible due to 1 way. First checking in took along time. At one time, 3 people working at desk would not acknowledge my presence for over 2 minutes. No one else was in line!
Stayed 1 night in Aug 2024

10/10 Excellent

Kariann

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff!
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Rooms clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Amy

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nothing special here. Just a basic room with a pile of dirt and hair behind the bathroom door. Light switches and lighting not set up in convenient ways. Main parking lot extremely small and overflow parking garage wasn’t identified very well on its location. Thankfully there was an enclosed walkway that connected the parking garage to the hotel. The hotel and room was overpriced for what you get. The kids did enjoy getting a cookie upon arrival, but were then disappointed to find nuts in them. I don’t foresee myself staying here again.
Stayed 1 night in Aug 2024

6/10 Okay

Gregory

Travelled with partner
Disliked: Amenities, property conditions & facilities
The location was a pain. If you are not familiar with the area than figuring out how to get into the parking lot is difficult. We stayed in a king deluxe on the 17th floor. The room itself was okay. The door knob going into the bathroom was falling off and the room itself was hot. The lowest the ac would go to was 68 and with the room being a little larger, it did not cool it down. We called the front desk but they said tuff luck. We both had a difficult time sleeping. We asked for a late check out but still had housekeeping walk in on us. My husband was butt naked. No knocking or warning. The room itself appeared to be clean for the most part. We had paid a lot for this room and was pretty disappointed. Wish we would have settled for a basic room. We probably wouldn't come back next time.
Stayed 1 night in Aug 2024

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the DoubleTree! It is always clean, the rooms are comfortable and spacious, great walkability to restaurants and bars, easy to find when you come off the freeway, and of course, the warm cookies when you check in.
Stayed 1 night in Aug 2024

6/10 Okay

Darrel

Travelled with family
Disliked: Staff & service
Had to call down for towels and loud people after 12 pm. Very unhapy
Stayed 1 night in Aug 2024

6/10 Okay

CHANG HONG

Travelled with group
Stayed 1 night in Aug 2024

4/10 Poor

Tauny

I checked in on time on 8/9/24 and was given a room. For some reason the computer showed I was a mo show and on Saturday morning at approximately 9am they rented my room to someone else who was trying to enter the room while I was in it luckily. That person was angry and went down to the desk to complain. When I went down right after that is when I was told the computer showed I was marked as a no show. When I went to check out on 8/11/24 I asked for a copy of my bill and was told there was still a no show charge that was showing which she did delete. I have stayed there several times prior without issue but was extremely unhappy with this last experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was super quiet and convenient to eat in the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service
Nice room but very Poor service all around!
They gave us a room key to a room that was occupied. In addition, they cannot find my confirmation number and now I’m in charged twice and trying to get a refund with no phone number to call for help
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet comfortable room.
Stayed 2 nights in Aug 2024

6/10 Okay

Maribel

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was good. Room was ok. Shower and drain need work.
Stayed 1 night in Jul 2024

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use better parking
Stayed 1 night in Jul 2024

10/10 Excellent

Felipe Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Jul 2024