"Very average experience. Advised the hotel in advance of the late arrival and was still allocated to a tiny family room, barely had space for luggage. ... " More
17 Apr 2024 by Mihaela , The Lodge Billund
Dear Marek,Thank you for your review, it helps us to be better .We are verry sorry for the bad experience that you had at check out.We will make sure and we will as well, contact our partner expedia.com , to make it a little bit more clear what the VIP and VIP PREMIUM benefits are included, for avoiding in the future any inconveniences.We are again verry sorry for your experience with os.Best regards
18 Apr 2022 by Isabella
Dear Wei We are very sorry to hear that you did not enjoy your time with us. The room you had originally booked was a room for 4 people, but I'm glad that you got a room that suited you better. You are always welcome to contact us so we can guide you to the room that is best for you. There is a plan for renovating the rooms where the beds and mattresses will be replaced. As many hotels in Denmark our houskeeping is short staffed and that means that cleaning for stayovers will be after the check out rooms which can be late in the afternoon/evening. We apologies for the inconvenience. We hope you enjoyed your time in Billund and we hope to see you again. Best regards Isabella The Lodge Billund
2 Aug 2024 by mg
Dear,We’re glad to hear, that you where happy with your stay.We're really grateful and appreciate you taking the time to share your rating with us.We hope to be welcoming you to our hotel again in the future. Best regards, The Lodge Billund
16 Jul 2024 by mg
Dear,Thank you for your review and feedback. We really appreciate it. We are really glad to hear, that you where happy with your stay.We're really grateful and appreciate you taking the time to share your rating with us.We hope to be welcoming you to our hotel again in the future. Best regards, The Lodge Billund
16 Jun 2024 by Amelia
Dear,Thank you for your review and feedback. We really appreciate it. We are so sorry, that you weren’t happy about the shower, and the shower curtains. We will look more into that and try to make the showers more comfortable.We are glad you enjoyed your stay at our hotel. We're really grateful and appreciate you taking the time to share your rating with us.We hope to be welcoming you to our hotel again in the future. Best regards, The Lodge Billund
16 Jun 2024 by Amelia
Dear,Thank you for your review and feedback. We really appreciate it. We are glad you enjoyed your stay at our hotel. We're really grateful and appreciate you taking the time to share your rating with us.We hope to be welcoming you to our hotel again in the future. Best regards, The Lodge Billund
5 May 2024 by mg
Dear,Thank you for your review and feedback. We really appreciate it. We hope to be welcoming you to our hotel again in the future. Best regards, The Lodge Billund
23 Feb 2024 by Zinaida
Thank you for your feedback and review. We are glad to hear you enjoyed your stay, along with the included breakfast. We hope to be welcoming you to our hotel again in the near future. Best regards, The Lodge Billund
13 Sep 2023 by Mikkel
Dear Marjut,Thank you for your review and feedback.We really appreciate it. We are glad to hear you enjoyed your stay.We hope to be welcoming you in the near future.Best regards,The Lodge Billund
11 Jul 2023 by Kamilla
Dear Mari,Thank you for your review and feedback. We really appreciate it. We are glad you enjoyed your stay at our hotel.We hope to be welcoming you to our hotel again in the future. Best regards, The Lodge Billund
The following facilities are closed for Christmas Eve and New Year's Eve:
The following facilities are closed on Sunday:
The Lodge Billund offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. Event space at this hotel measures 930 square feet (86 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly The Lodge Billund. Self parking is free. This 3-star Billund hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
The Lodge Billund offers 94 accommodations with minibars and coffee/tea makers. This Billund hotel provides complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
The Leaf Restaurant – This buffet restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests with Breakfast Included rate plans must book meals in advance.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.