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The Residence Bintan

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Residence Bintan

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Private beach, snorkelling, kayaking, fishing
Flat-screen TV, toys
Lobby lounge
2 restaurants, breakfast served

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • On private beach
    On private beach
  • Bar
    Bar
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153
  • Santa Maria Cave
    39 min drive
  • Trikora Beach
    42 min drive
  • Tanjung Pinang Ferry Terminal
    43 min drive
  • Tanjung Pinang (TNJ)
    42 min drive

Room options

View all photos for Deluxe Villa, 1 Bedroom, Beachfront

Private pool

Deluxe Villa, 1 Bedroom, Beachfront

  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Beachfront

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Beachfront

  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront | Balcony

Villa, 2 Bedrooms, Beachfront

  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 Bedroom, Terrace (Garden)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Garden)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Sea View

Deluxe Villa, 1 Bedroom, Sea View | Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Garden Suite (Upper)

  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Sea View Suite (Upper)

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

The Residence Bintan

Hotel with private beach and full-service spa
Catch some rays on The Residence Bintan's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
The Residence Bintan offers 127 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation is furnished with single sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

A private beach and complimentary bicycles are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Residence Bintan. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body treatments or reflexology at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a steam room
  • 15.5 mi (25 km) from Trikora Beach and 21 mi (33.8 km) from Tanjung Pinang Ferry Terminal
  • Free airport and ferry terminal shuttle service
Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Residence Bintan such as a complimentary children's club and an outdoor pool.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a steam room and a fitness centre. Free self parking is available.

This 5-star Bintan hotel is smoke free.

The Dining Room – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Rica Rica – This restaurant only serves dinner. A children's menu is available. Open daily.
Pool Bar – This bar only serves light fare. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Area shuttle (surcharge) up to 25 kilometres
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Pool Bar
  • Rica Rica
  • The Dining Room

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (484 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Residence Bintan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 800000 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: IDR 800000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 48 hours before travel on the number on the booking confirmation. The Residence Bintan offers transfers from the ferry terminal and airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

The Residence Bintan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 280 out of 400 reviews" "
Rating 8 - Good. 97 out of 400 reviews" "
Rating 6 - Okay. 13 out of 400 reviews" "
Rating 4 - Poor. 8 out of 400 reviews" "
Rating 2 - Terrible. 2 out of 400 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room and staff were very friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Shahdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort, very tranquil and relaxing. There are more activities to do there than shared online. But the plus side of it being isolated and a great place for rest and rejuvenation is also its downside. The location is quite far from most of the main attractions which are on the western side of the island, making it quite inconvenient if you want to get around or do tours. A fantastic place if staying in a resort to relax for your trip is your primary (and maybe only) goal, but think twice if you’re the kind of traveler who enjoys exploring local attractions, cultures and people.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Abdul Wali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality facilities & first rate service. Will visit again
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and wonderful
Very helpful staff in a wonderful environment Really enjoyed our staff here
Stayed 2 nights in Jul 2024

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
All good but even if Beach is beautiful it is not so good to swim due to low water level
Stayed 1 night in Jul 2024

10/10 Excellent

K UNNITHAN SIVADAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm friendly staff. Serene and relaxing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Celeste

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff that made us feel like this was home, room was massive and very comfortable. Such a wonderful retreat at the far end of the island.
Stayed 2 nights in Jun 2024

10/10 Excellent

Purushotham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sydney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Kapil

Stayed 2 nights in Jun 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the resort was excellent! Wonderful service and they would always greet us with a smile. The room was fantastic as well though dining was quite expensive. The breakfast spread was decent and the resort did make efforts to change some dishes every day. Kudos to the staff at the residence! We would love to go back again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Junie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service and excellent in-villa dining.
Stayed 2 nights in Jun 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice and on the ocean. The staff is helpful and friendly. We had a villa with its own plunge pool but it was a very steep set of stairs to go down and up. Tough on anyone with mobility issues. Food was good. Some general notes: the place is very remote so other than resort arranged tours, you won’t be getting out. That means all meals on premises. The various structures are far enough that the resort offers buggy (golf cart) rides. Walking is fine unless it’s raining, then the paths flood and become very slippery. At the time of our stay, there was construction which went on during the day and you can hear a piercing drilling sound. Since we were out more than in, we didn’t say anything. It’s probably one of the nicest resorts on the island and there’s plans to build on another nearby island. If you go to Bintan and just want to relax at a resort, this is a good choice.
Stayed 3 nights in May 2024

10/10 Excellent

Gerilynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and breakfast was excellent. However, there is no beach that one would use for actually swimming. More like wet sand everywhere. In the 3 days that we were there not one person was in the water. No child with shovel and bucket making sand castles. Really no beach in the sense of what we are use to thinking a beach should be like. I actually wanted to leave the resort but my money would not be refunded.
Stayed 3 nights in May 2024

10/10 Excellent

ZHIGANG

Liked: Cleanliness, staff & service, property conditions & facilities
Kids friendly but not much food to choose
Stayed 3 nights in Mar 2024

10/10 Excellent

pardeep

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place with kids , nice and helpful staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Betka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

hyon

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a nice stay during the Chinese New Year weekend. The resort is one hour drive from the ferry so good for a total getaway but not if you're looking to do other things around Bintan. Although breakfast was busy with many families the resort is well laid out so we didn't feel it was crowded at any other time. The villa was lovely and the bikes a lovely touch to get around. We had two lovely meals at Rica Rica and two wonderful spa treatments. The service was slightly haphazard, we had to chase twice to get our villa serviced and then they didn't give us handtowels. But when the service was good, it was very very good. Overall very happy and would recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

Faisal

Stayed 3 nights in Jan 2024

10/10 Excellent

Karen

Stayed 2 nights in Dec 2023

8/10 Good

Han

Stayed 2 nights in Dec 2023