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Comfort Inn Birmingham

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn Birmingham

Exterior
Exterior
Miscellaneous
Dining
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Station Street, Birmingham, England, B5 4DY
  • The Alexandra Theatre
    3 min walk
  • Birmingham Hippodrome
    6 min walk
  • Birmingham Christmas Market
    6 min walk
  • Birmingham (BHX)
    25 min drive

Room options

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, individually decorated

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Premium bedding, Select Comfort beds, individually decorated

Standard Single Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Premium bedding, Select Comfort beds, individually decorated

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking | Premium bedding, Select Comfort beds, individually decorated

Standard Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Quite Double Room, Non Smoking

Quite Double Room, Non Smoking | Premium bedding, Select Comfort beds, individually decorated

Quite Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

easyHotel Birmingham

Pet-friendly
Free WiFi
Air conditioning
Housekeeping
4.0 out of 5, Very good, (1007)
The price is CHF 56
for 1 night
includes taxes & fees
14 Jan - 15 Jan
easyHotel Birmingham

About this property

Comfort Inn Birmingham

Hotel with a 24-hour front desk, a short walk to Bullring & Grand Central
Along with a bar/lounge, this hotel has a snack bar/deli and a business centre. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk and express check-in.
Comfort Inn Birmingham offers 40 accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Cable televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Birmingham. During your stay, you're just a quick walk from Bullring & Grand Central. Free WiFi in public areas, a bar and a business centre are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • 7 minutes by foot from Bullring & Grand Central and a 4-minute drive from Utilita Arena Birmingham
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 872 square feet (81 square metres) and includes conference space. The business-friendly Comfort Inn Birmingham also features tour/ticket assistance, complimentary newspapers in the lobby, and express check-in.

Smoking is allowed in designated areas at this Birmingham hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 872 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Birmingham Comfort Inn
Comfort Inn Birmingham
Comfort Inn Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Birmingham
Comfort Inn Birmingham Hotel Birmingham

Comfort Inn Birmingham Reviews

Reviews

6.8
Rating 10 - Excellent. 156 out of 1000 reviews" "
Rating 8 - Good. 330 out of 1000 reviews" "
Rating 6 - Okay. 278 out of 1000 reviews" "
Rating 4 - Poor. 141 out of 1000 reviews" "
Rating 2 - Terrible. 95 out of 1000 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Viviane

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in serious need of updating. The bathroom has mould on the walls, once rolled down the blind would not go back up, there was no heating in the room and hairs left behind by the cleaners. No breakfast facilities but a bar open from noon. Rubbish was left out on the landing which made the corridors smell. Whilst I was on the 4th floor, I could still hear all the raucous from the street: cars revving, people shouting and police sirens. I was there for a conference which was within walking distance but I will stay further away from the city centre and the Comfirt Inn next time. A less than enjoyable stay.
Stayed 2 nights in Sep 2024

4/10 Poor

Kate

Business traveller
Liked: Staff & service
Hiked prices because of an event. Bitten by bed bugs.
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Business traveller, Travelled with partner
Liked: Staff & service
Older part of town. Very close to shopping and train station.
Stayed 2 nights in Sep 2024

4/10 Poor

Sarah

Liked: Cleanliness
Disliked: Property conditions & facilities
They charged me twice for the room.
Stayed 3 nights in Sep 2024

4/10 Poor

Abigail

Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Matt

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
I'm not impressed with Birmingham
I got into my room and it smelt of cigarettes I opened the bathroom window and there was a bit of a the drain full of cigarette butts. I had a nap bed was OK but don't understand why it was a single plenty of room for a double. I went out a bit later around 8 I wasn't impressed with Birmingham I was nearly mugged hotel wasn't a problem but I decided to go back to Manchester. I went to check out gave my key in and the woman said you don't owe anything, no question on why have you checked out a day earlier.
Stayed 2 nights in Aug 2024

10/10 Excellent

RICHARD

Liked: Cleanliness
Decent for the price. Private facilities and clean and bed was comfortable too
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service
Well positioned for New Street Railway station, staff friendly and good price. No breakfast available. Clean rooms and bedding.
Stayed 1 night in Aug 2024

10/10 Excellent

Mu'azu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 8 nights in Aug 2024

2/10 Terrible

Ahsan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Again
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Staff is very nice, the room was clean and it is 2 min away from the station. However, the matrass& pillow were horrible. It was the first time I could not fall asleep because of that. The entire property needs a refurbishment. I could say it is ok for one night but unfortunately not even that.
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family near by
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More customer services training needed
This was a mistake. The staff has threatened me and 'try' to physically assault me, byt misses due to being a lit on the heavy side
Stayed 1 night in Aug 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, especially Mr. Majid and his Estonian colleague; they were courteous and very helpful. My room, which had a TV snd a coffee/tea service, and the bathroom was very clean and the bed linen crisp and clean. If you are especially a single traveler (as I was) and needing to stay near the New Street railway station (the main one), the Comfort Inn Birmingham is just a few steps away. The hotel sits on the edge of Chinatown, with excellent and reasonably priced Asian fare and low-key pubs. I felt safe, despite some non-threatening panhandling inside the station, which by the way has excellent security.
Stayed 2 nights in Aug 2024

8/10 Good

John, Llanfyllin

Liked: Cleanliness, staff & service
Stayed here a few times very convenient for the train station and in a good geographical area for the city centre. The hotel rooms could do with a face lift but for the money i paid was good value.
Stayed 1 night in Aug 2024

8/10 Good

Kieron

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Basic
Very basic hotel. No luxuries. V convenient for the station.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away for football!
Stayed 2 nights in Apr 2024

6/10 Okay

John

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is close to the station, and the rooms are functional but looking pretty tired. The outside of the building looks run down, and the area is a bit run down and noisy at night. The staff are helpful and do their best.
Stayed 2 nights in Jul 2024

4/10 Poor

Jodie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Hotel
Terrible not comfortable room it was a hobbit size room and I'm over 6ft. There was dodgy wiring for TV aerial and the TV did not work. The shower pole for holding the shower head was wobbly. Also expose wire for fire alarm. The hotel did not sell breakfast even though we were sold it through Hotels.com as bed and breakfast. Would never stay at the comfort inn again. And worst still your website will not allow me to add photos.
Stayed 2 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Oluwayemisi

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The only Comfort in Comfort Inn is the crispy clean sheets. Otherwise it is horribly overdue for redecorating. Never again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Arya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s less than two minutes from new street station, I was a little hesitant to book but they were excellent! The rooms were clean, the service was good and the staff was more than accommodating and friendly. The lift is a bit cramped, but other than that it’s pretty good for how cheap it is. Highly Reccomend :)
Stayed 2 nights in Jul 2024

8/10 Good

Tara

Stayed 1 night in Jul 2024

2/10 Terrible

Darren

Travelled with group
Disliked: Property conditions & facilities, room comfort
Scruffy and mouldy
The hotel is scruffy and in need of a massive refurbishment. We booked a twin room which had a 3rd bed unexpectedly crammed in. The bathroom smelled of mould and the bedroom smelled fusty. Opening the windows helped but there was lots of noise from the street. The bathroom was like a wet room. There was lots of mould on the window. It’s convenient for New Street Station but that’s about the only good thing about it.
Stayed 2 nights in Jun 2024