Comfort Inn & Suites at CrossPlex Village

2.5 star property

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Photo gallery for Comfort Inn & Suites at CrossPlex Village

Desk, laptop workspace, blackout curtains, free WiFi
Exterior
Desk, laptop workspace, blackout curtains, free WiFi
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

Map
2341 Crossplex Blvd, Birmingham, AL, 35208
  • Birmingham CrossPlex
    ‪5 min walk‬
  • UAB Hospital
    ‪7 min drive‬
  • University of Alabama at Birmingham
    ‪8 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn & Suites at CrossPlex Village

Hotel in Birmingham with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and a computer station.
Comfort Inn & Suites at CrossPlex Village offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites at CrossPlex Village. During your stay, you're just a quick walk from Birmingham CrossPlex. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 7 minutes by car from Birmingham Jefferson Convention Complex and 7 minutes from UAB Hospital
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 420 square feet (39 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites at CrossPlex Village. Free self parking is available.

This Birmingham hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 420 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn CrossPlex Village Hotel Birmingham
Comfort Inn CrossPlex Village Hotel
Comfort Inn CrossPlex Village Birmingham
Comfort Inn CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn & Suites at CrossPlex Village Hotel
Comfort Inn & Suites at CrossPlex Village Birmingham
Comfort Inn & Suites at CrossPlex Village Hotel Birmingham

Comfort Inn & Suites at CrossPlex Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1020 reviews
Rating 8 - Good. 246 out of 1020 reviews
Rating 6 - Okay. 83 out of 1020 reviews
Rating 4 - Poor. 34 out of 1020 reviews
Rating 2 - Terrible. 44 out of 1020 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Malinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and safe. Can’t ask for more
Stayed 1 night in Feb 2025

2/10 Terrible

Lauren

Stayed 1 night in Feb 2025

10/10 Excellent

Koh Eun

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great stay !

Very convenient if you have to be at the sportsplex- cannot beat the location
Stayed 2 nights in Feb 2025

10/10 Excellent

Chantrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Al

Stayed 1 night in Jan 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Kenyarda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Staff were polite during check-in.
Stayed 1 night in Jan 2025

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Vonlisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Michael, Florence

Stayed 1 night in Jan 2025

10/10 Excellent

Greta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling

The front desk assistant Mrs. Kishia was very nice, warm and welcoming to me and my family. We were traveling for a track and field event. The only issue was with breakfast, the employee was mouthy and irritated about people being down there before it opened. To add to it, no one, I mean absolutely no one asked her one time to open before it started. Even upon telling her good morning, she didn't speak because she was so irritated. She doesn't know what time people had to be at the track. Other than that everything else was excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Colby

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Maria

Stayed 1 night in Jan 2025

10/10 Excellent

Carolyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here last year and it was a great experience, the ladies at the front desk are amazing, so when I had to come back, I came right back here. They have great customer service and always pleasant, and when I had to stay two extra days due to the weather, one of the ladies took care of it with no problems. Breakfast was good and room was always clean so overall great experience and great stay. If I ever have to come back again, this is where I’m coming 🤗
Stayed 3 nights in Jan 2025

2/10 Terrible

Victoria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy

I would like a refund. No one stayed in room. Filthy. I need someone from hotels.com to call me
Stayed 1 night in Jan 2025

10/10 Excellent

Makesha

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Jan 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy HVAC Ruined an otherwise good night

The hotel was clean, comfortable and inviting. The staff was friendly and professional and the breakfast was good. I had only two issues with my stay - first, the elevators smelled like weed. Second, the HVAC unit in room 331 is extremely loud. Kept me awake all night.
Stayed 1 night in Jan 2025

10/10 Excellent

Sayon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for track competition at the Birmingham Crosplex.
Stayed 1 night in Jan 2025

10/10 Excellent

Miriam Y.

Stayed 1 night in Jan 2025

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mairon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
the staff at this property is top notch. It is very busy due to proximity to the sportsplex and breakfast is crazy due to all the athletes trying to get out the door first thing in the morning. It would be awesome if breakfast started 30 mins earlier, but staff handles the numbers as well as the area allows for. food never ran out and was replenished quickly, even though the lines were long and more people than seating. We were very impresed with front desk staff as well, who were personable, professional and had a great sense of humor. we have stayed here for a couple of swim meets now and you cannot beat the proximity for the events. hotel is not in the best part of town, but we felt safe and there are plenty of dining options within a short drive including downtown. parking is well lit and free. And again the staff make this property great!
Stayed 1 night in Dec 2024