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Crowne Plaza Birmingham NEC, an IHG Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crowne Plaza Birmingham NEC, an IHG Hotel

Exterior
Bar (on property)
Exterior
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Pendingo Way Natl Exhib Ctr, Birmingham, England, B40 1PS
  • Resorts World Birmingham
    ‪4 min walk‬
  • Pendigo Lake
    ‪5 min walk‬
  • Santai Spa
    ‪7 min walk‬
  • Birmingham (BHX)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (1 Super King)

Premium Room, 1 King Bed (1 Super King) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (1 Super King)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hilton Birmingham Metropole

Pool
Hot tub
Pet-friendly
Kids pool
3.9 out of 5, Good, (712)
The price is CHF 527
for 1 room
includes taxes & fees
12 Feb - 13 Feb
Hilton Birmingham Metropole

About this property

Crowne Plaza Birmingham NEC, an IHG Hotel

Lakefront Birmingham hotel in Marston Green with a fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Crowne Plaza Birmingham NEC, an IHG Hotel offers 242 accommodations with video game consoles and a safe. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Crowne Plaza Birmingham NEC, an IHG Hotel's great location. During your stay, you're just a quick walk from Resorts World Birmingham. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Steps from Resorts World Birmingham and 9 minutes on foot from The Bear Grylls Adventure
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and barbecue grills are also featured at the eco-certified Crowne Plaza Birmingham NEC, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

For a fee, guests can enjoy a English breakfast on weekdays from 6:00 AM and 10:00 AM.
The Lobbyist Bar Lounge – This restaurant serves breakfast and dinner. Happy hour is offered.
11 Bar and Grill – This restaurant serves breakfast, dinner and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Polish, Romanian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per night)

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 18.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 11 Bar and Grill
  • The Lobbyist Bar Lounge

Things to do

  • Gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 18.95 per person
  • Uncovered self-parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Crowne Plaza NEC
Birmingham NEC Crowne Plaza
Crowne Plaza Birmingham NEC
Crowne Plaza NEC
Crowne Plaza NEC Birmingham
Crowne Plaza NEC Hotel
Crowne Plaza NEC Hotel Birmingham
NEC Birmingham Crowne Plaza
NEC Crowne Plaza
NEC Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC Hotel
Birmingham Crowne Plaza
Crowne Plaza Birmingham
Crowne Plaza Birmingham NEC
Crowne Plaza Birmingham NEC an IHG Hotel
Crowne Plaza Birmingham NEC, an IHG Hotel Hotel
Crowne Plaza Birmingham NEC, an IHG Hotel Birmingham
Crowne Plaza Birmingham NEC, an IHG Hotel Hotel Birmingham

Crowne Plaza Birmingham NEC, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1001 reviews" "
Rating 8 - Good. 312 out of 1001 reviews" "
Rating 6 - Okay. 102 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for conferences
Nice hotel and good value for money.
Stayed 3 nights in Oct 2024

2/10 Terrible

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The parking is a joke. Yes it was stated that parking would cost £10 but it didn’t say where you would pay. There is a parking terminal right outside the hotel which you have to walk past to get to the hotel so we just paid there, an extra £20 at that! No reimbursement or anything from the hotel. Ridiculous
Stayed 1 night in Oct 2024

8/10 Good

Parminder

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 1 night in Oct 2024

10/10 Excellent

Denzil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Shaista

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was not good We were given a room with two single beds and only found out when we went to room. Requested a standard room as that’s what we had booked and told they was none. Then after making a fuss the guy found a room. Guy at reception didn’t seem bothered with what he is doing :
Stayed 1 night in Oct 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

It was a very nice overnight stay , thank you
Stayed 1 night in Oct 2024

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Car park security terrible
Stay was great, Parked my car right out side the front of the hotel, i could see it from the check in desk. When i came down in the morning someone had stolen my tow bar! security not so good. Asked for the CCTV and was told only released to the police, no point calling the police as they only work for money these days. So my one night cost me an extra £250.00
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay
Excellent hotel we would recommend it to anyone highly recommend. But the complimentary room coffee tastes not good you need to look at a better coffee.
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel Good location Friendly and helpful staff
Stayed 2 nights in Aug 2024

8/10 Good

Chandni

Stayed 1 night in Sep 2024

2/10 Terrible

Olaleke

Business traveller
Absolutely no sympathy for cancelling without charge on over £400 a night booking, with 48 hours notice for a sudden illness, despite several appeals
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel within walking distance of the NEC. Lots of restaurants nearby and lovely view of the lake. Also nice bar area.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, however our key cards kept getting deactivated by NEC metal detectors, and we had to keep going down to reception to reactivate them. It would be useful for the entrances to have signs notifying guests that if they have visited the NEC they should get their cards reset at reception before trekking to their rooms.
Stayed 2 nights in Sep 2024

2/10 Terrible

Simon G

Stayed 3 nights in Aug 2024

8/10 Good

PAUL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

carl

Business traveller
Liked: Cleanliness, staff & service, room comfort
Work trip
Nice hotel close to Nec
Stayed 2 nights in Sep 2024

10/10 Excellent

Shaista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay will definitely recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Kerrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early for an event nearby. I went into the hotel to let them know I was in the carpark and was given the room key, this was at 11.30 AM check in was not until 3. Bonus.
Stayed 1 night in Aug 2024

8/10 Good

Mikaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

jordan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Average rooms, great location for the NEC
Entrance to the hotel looked really clean and 5*. Room was a little dated, the bed was too hard (personal preference) and the walls thin. The staff were very friendly on check in and out.
Stayed 2 nights in Aug 2024