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Genting Hotel & Spa at Resorts World Birmingham

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Genting Hotel & Spa at Resorts World Birmingham

Restaurant
Indoor pool, pool loungers
Front of property – evening/night
5 bars/lounges
Bowling

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • Gym
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service

Explore the area

Map
Pendigo Way, Birmingham, England, B40 1PU
  • Resorts World Birmingham
    1 min walk
  • Resorts World Arena
    2 min walk
  • The Bear Grylls Adventure
    3 min walk
  • Birmingham (BHX)
    5 min drive

Room options

View all photos for Signature Double Room, 1 Double Bed

In-room safe, desk, soundproofing, iron/ironing board

Signature Double Room, 1 Double Bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Twin Room, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Signature Twin Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Double Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Hilton Birmingham Metropole
Pool
Hot tub
Pet-friendly
Kids pool
3.9 out of 5, Good, (655)
The price is CHF 124
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hilton Birmingham Metropole

About this property

Genting Hotel & Spa at Resorts World Birmingham

Eco-certified Birmingham hotel connected to the convention centre, steps from Resorts World Birmingham
18 restaurants, a full-service spa and a casino are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an indoor pool, 5 bars/lounges and a health club are on-site.
Genting Hotel & Spa at Resorts World Birmingham offers 184 air-conditioned accommodations with laptop-compatible safes and an iron/ironing board. 42-inch flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The breakfast at Genting Hotel & Spa at Resorts World Birmingham gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Resorts World Birmingham. Free WiFi in public areas, 18 restaurants and 5 bars are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 18 restaurants, 3 coffee shops/cafes and 5 bars/lounges
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, facials or body treatments at the spa
  • Amenities include a front desk safe, a meeting room and a car charging station
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Resorts World Birmingham and Santai Spa
  • Airport shuttle service available for a fee
Genting Hotel & Spa at Resorts World Birmingham offers its guests a full-service spa, an indoor pool, and a health club. There are 18 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces.

A casino, a sauna, and a rooftop terrace are also featured at the eco-certified Genting Hotel & Spa at Resorts World Birmingham. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Genting Hotel & Spa at Resorts World Birmingham has 18 restaurants on site.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (GBP 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 19.95 for adults and GBP 9.95 for children
  • 18 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges
  • Snack bar/deli

Family friendly

  • Bowling alley
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 for adults and from GBP 9.95 for children
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Covered self-parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
Rollaway beds are only suitable for guests aged up to 12.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham

Genting Hotel & Spa at Resorts World Birmingham Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 732 out of 1004 reviews" "
Rating 8 - Good. 169 out of 1004 reviews" "
Rating 6 - Okay. 51 out of 1004 reviews" "
Rating 4 - Poor. 21 out of 1004 reviews" "
Rating 2 - Terrible. 31 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for local amenities
Lovely hotel, good value and convenient for the casino or NEC. Downside to the area is limited breakfast options especially if you are with elderly people who can't walk far. Staff at hotel courteous and helpful and I requested adjoining rooms and they accomodated my request.
Stayed 1 night in Aug 2024

10/10 Excellent

sarabjeet

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view and access to restaurants and cinema one step away. great customer service at desk and parking is validated at reception overall great experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Stayed 1 night in Aug 2024

10/10 Excellent

shirley, Uxbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots to do, restaurants & bars, shopping, staff very friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and facilities are great
Stayed 1 night in Aug 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location / very clean and modern / TVs should be smart and have netflix / prime available for longer stays :) Lots of shopping available
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel
I walked into paradise when I entered the reception. Room was very clean and tidy and there was everything in the room that you need. Breakfast was excellent with all the different choices you could ask for, from a full English to a beautiful fresh fruit salad. Would diffo stay there again. 10 out of 10 Genting (don't change)
Stayed 2 nights in Aug 2024

6/10 Okay

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understaffed
I found the hotel expensive for what it was. Breakfast was a nightnare each day as there were only 3 serving staff who were rushed off their feet. Too many tables waiting to be cleared of used plates etc. Had to wait for far too long - 15 minutes one morning fir cereal bowls !!
Stayed 3 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcome from the staff, efficient check in and very comfortable, spotlessly clean room. Spa was an added bonus.
Stayed 1 night in Jul 2024

2/10 Terrible

Simon

Stayed 2 nights in Jul 2024

10/10 Excellent

Waqar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

umesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
15th Anniversary Celebration
We came for an overnight stay for our 15th wedding anniversary and had a lovely time. We used the spa facilities which were great, especially the hot stone loungers! Had dinner and drinks in the sky bar and watched the sunset from the terrace. Absolutely delighted with my choice of hotel for this special occasion
Stayed 1 night in Jul 2024

10/10 Excellent

Olugbemiga

Stayed 4 nights in Jul 2024

10/10 Excellent

Damon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my partner love resorts world and staying at the Genting hotel. It has everything you need with a beautiful clean hotel and a great spa, what more could you ask for.
Stayed 1 night in Jul 2024

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely night before our flight
Stayed 1 night in Jul 2024

2/10 Terrible

callum

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Sirak

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely disgusting room, dirty. They started drilling at 8am. 8AM
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Stayed 2 nights in Jul 2024

6/10 Okay

frederick

Stayed 4 nights in Jul 2024