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The Cube Hotel Birmingham

4.0 star property

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Photo gallery for The Cube Hotel Birmingham

Exterior
Standard Room, Accessible | Premium bedding, Select Comfort beds, minibar, in-room safe
City view
Meeting facility
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
196 Wharfside Street, Birmingham, England, B1 1PR
  • The Mailbox
    ‪2 min walk‬
  • Utilita Arena Birmingham
    ‪10 min walk‬
  • Bullring & Grand Central
    ‪15 min walk‬
  • Birmingham (BHX)
    ‪31 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Double or Twin Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Double Room, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible

Standard Room, Accessible | Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Room, Accessible

  • Sleeps 2
  • 1 Double Bed

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About this property

The Cube Hotel Birmingham

Hotel with a rooftop terrace, steps from The Mailbox
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and conference space.
The Cube Hotel Birmingham offers 52 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Cube Hotel Birmingham. During your stay, you're just a quick walk from The Mailbox. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from The Mailbox and 8 minutes on foot from O2 Academy Birmingham
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A rooftop terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at The Cube Hotel Birmingham.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Marco Pierre White – This steakhouse serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 22 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 18.95 for adults and GBP 12.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White

Things to do

  • Designer stores
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 15 for check-in between noon and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 18.95 for adults and from GBP 12.95 for children
  • Nearby parking fee: GBP 22 per day (1640 ft away)
  • Late check-in fee: GBP 15 for check-in between noon and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hotel Indigo
Hotel Indigo Birmingham
Indigo Birmingham

The Cube Hotel Birmingham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 324 out of 778 reviews
Rating 8 - Good. 204 out of 778 reviews
Rating 6 - Okay. 114 out of 778 reviews
Rating 4 - Poor. 65 out of 778 reviews
Rating 2 - Terrible. 71 out of 778 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Sewage smell and tired rooms!
We stayed at the cube through a recommendation from friends but we were thoroughly disappointed. The room had good views of Birmingham but the smell of sewage in the room was horrific. The room itself was tired with bits falling off and cracks everywhere. The cleanliness of the bathroom was ok for our use but wouldn’t use the shower as it was dirty. Overall, it was ok but we won’t be going back.
Stayed 1 night in Nov 2024

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing location for Utilita Are a & the centre.
Stayed 1 night in Nov 2024

4/10 Poor

Kay

Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Liked: Staff & service
Seen better days
Stayed 1 night in Nov 2024

6/10 Okay

Jayne

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the Greatest Stay
It wasn’t great. The carpets throughout are really dirty with stains all over them especially outside our room on the 23rd floor. There is no air conditioning or it’s not working so it was so hot in the room. The staff on reception have no idea what they’re doing. The breakfast on the 25th floor was good but at £18.95 it should be.
Stayed 1 night in Nov 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Mark

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Cold and tired.
Chose this boutique described hotel for a long weekend in Birmingham. The reception is very underwhelming, lots of light off, unmanned counters and very cold. The Receptionist was lovely and swiftly checked me in to room 2409. The room was extremely tired, cracked tiles in the bathroom, poor up keep of the shower (black mould and mastic coming away) and very cold. There was a small plug it oil radiator in the room. I plugged it in and adjusted the thermostat before going out. When I returned it was the same. In the morning I was freezing and spoke to the receptionist, Patty, who was very helpful and moved me to another room. Which was a massive improvement and warm. She gave me a coupon for a drink in the bar. When the room was made up they didn’t replace coffee, biscuits or tissue. Aside from Patty, all the staff looked so unhappy and gave such lacklustre service. In check out the receptionist told me there was a charge from the bar, I had only redeemed the coupon issued for moving rooms. He could offer no explanation or details on the charge and very begrudgingly dismissed me when I said that I had nothing to pay. The area is at the back of the Mailbox which feels like its glory has well faded since it opened with Harvey Nichols in.
Stayed 3 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Nice hotel in a good location
The hotel was really nice. A little noisy from the restaurant packing up later at night but not to bad. Please check your conformation email as regards tbe parking discout, you need to prebook it. It cannot be done at the hotel when you check out.
Stayed 1 night in Nov 2024

2/10 Terrible

Cameron

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Haidar

Stayed 2 nights in Nov 2024

6/10 Okay

Jade

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Needs more safety…
We visited very recently and loved the location of the hotel, very close to everything. This has the potential to be a really fantastic hotel and I believe a few years ago it probably was. However our stay wasn’t perfect. We got followed back to the hotel by a man around midnight, unfortunately the hotel has an open all door which is very unsafe. Yes you can’t use the lift without a key card but what’s to stop him from forcing us into the lift? We also had a lot of stains on the carpet and it all just felt very tired and worn. The bed however, that was perfect. The hotel itself is nice but for the same price I’d possibly choose somewhere else. Breakfast was a good 9/10 though!
Stayed 1 night in Nov 2024

6/10 Okay

Steve

Disliked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Mahfuzul

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Its not what they make it out to be
Stayed on the 30th October, nearly 3 weeks later still no refund for my deposit. Ignored emails. Only stayed like 8 hours max and the room was gloomy, beds put together so the gap in the middle was uncomfortable. Stayed in radisson blu the night prior, much better
Stayed 1 night in Oct 2024

6/10 Okay

Jordan

Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness
Weekend Away
Reasonable room but nothing special stayed many times before as location is good for restaurants bars and transport links.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
I would not recommend
The air conditioning was broken and stuck on 28 degrees, the fan in the room had one speed (the remote for adjusting was lost) and was really loud. The staff said they would fix the aircon remotely but didn’t or couldn’t. We wanted to shower and leave early as we slept so poorly, all the water was absolutely boiling (even from the cold tap) until about 7am when others got up. Really very strange. There was no one on reception when we checked out. All in all, great location but I wouldn’t return as it was highly let down by technical faults and issues resulting in an awful nights sleep.
Stayed 1 night in Nov 2024

6/10 Okay

Angela

Travelled with partner
Liked: Amenities
It’s ok , can do better maximise the location standard wise.
Stayed 1 night in Nov 2024

4/10 Poor

Ella

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
One night at the cube
Check in process was fine. There is no parking on site for guests, though I was offered a 20% discount to park elsewhere. Room was comfortable but hot especially in the early hours. There is no A/C though 2 fans were provided. The carpets in the hallway appeared dirty whether it was the colour or wear.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely come back
Lovely room, great location and especially love the rooftop restaurant.
Stayed 1 night in Nov 2024