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Macdonald Burlington Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Macdonald Burlington Hotel

Front of property – evening/night
Interior entrance
Staircase
Deluxe Suite | Premium bedding, in-room safe, desk, iron/ironing board
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Burlington Arcade/126, Birmingham, England, B2 4JQ
  • Victoria Square
    3 min walk
  • Hotel Chocolat
    1 min walk
  • Grand Central Tram Stop
    1 min walk
  • Birmingham (BHX)
    19 min drive

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

  • 23.22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Single Bed

  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite

  • 32.51 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Twin Room

  • 23.22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, iron/ironing board

Suite

  • 32.51 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed (Super)

  • 25.08 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed

  • 29.72 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Crowne Plaza Birmingham City Centre, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1005)
The price is CHF 96
for 1 night
includes taxes & fees
17 Jan - 18 Jan
Crowne Plaza Birmingham City Centre, an IHG Hotel

About this property

Macdonald Burlington Hotel

Eco-certified Birmingham hotel in Birmingham City Centre with bars
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre.
Macdonald Burlington Hotel offers 112 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Macdonald Burlington Hotel. During your stay, you're just a quick walk from Bullring & Grand Central. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Scottish Steak House, a fine-dining restaurant that serves local cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Bullring & Grand Central and a 3-minute drive from Utilita Arena Birmingham
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and 15 meeting rooms.

WiFi is free in public spaces. The eco-certified Macdonald Burlington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 9:30 AM.
Scottish Steak House – This fine-dining restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
The Burlington Bar – This bar serves breakfast, lunch, dinner and light fare.
The Burlington Lounge – This lobby lounge only serves light fare. Open 24 hours.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, English, French, German, Italian, Lithuanian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 9.50 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Scottish Steak House
  • The Burlington Bar
  • The Burlington Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham

Macdonald Burlington Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 428 out of 1000 reviews" "
Rating 8 - Good. 325 out of 1000 reviews" "
Rating 6 - Okay. 144 out of 1000 reviews" "
Rating 4 - Poor. 64 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marva

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for the price
Stayed 1 night in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in the centre of Birmingham next door to New Street train station. Very handy for our overnight from Dublin. Would visit again
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Damian

Stayed 1 night in Aug 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities
A nice old railway hotel but with all the modern conveniences. Great location across the road from rail station and in an area easily accessible to entertainment, restaurants and shopping. Could get anywhere in the city centre easily.
Stayed 3 nights in Sep 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quiet and traditional hotel right in the city centre. Perfect for rail passengers at both New Street and Moor Street stations. Lots of shopping at nearby pedestrian-only streets. 24 hour reception with helpful desk clerk.
Stayed 1 night in Sep 2024

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

rose

Disliked: Property conditions & facilities
The restaurant windows could be cleaner, couldn’t help looking how dirty they were. I upgraded to a superior room, I got charged the full price until I told the receptionist that I was overcharged, she did apologise and was refunded the difference.
Stayed 1 night in Aug 2024

6/10 Okay

FRED, San Jose

Liked: Cleanliness
Due to the old architecture there are steps. For example once I got off the elevator with my luggage on the 2nd Floor I found I had to take my luggage up 13 steps to get to my room. Since the 2nd Floor and 3rd Floor are connected if the person checking me in had told me to go to the left out of the elevator I got reach my room with only six stair steps which were all down steps which are much easier to handle. I figured this out on my own after expending the effort of lifting my luggage up 13 steps. I am 75 years old but still able (with some effort) to lift heavy luggage however some of your guests might not be able to handle the task. So please have the staff think ahead about customer needs and the unusual arrangement of stair steps in the building.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

matthew

I try to always book a hotel with air-conditioning due to lung issues and being to warn does not help. On bookig in i was told the room definitely had air conditioning. Obviously it did not. I do not like to make a fuss and there was a fan in the room so i had a very uncomfortable night. Also lots of moths in the room . So disappointed with this because i had been looking forward to staying here.
Stayed 1 night in Aug 2024

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location right outside New Street Station. We were able to drop off bags before check in and leave to collect later after check out. We had a great sized room. Decor is dated but non offensive and bathroom was a bit tired but fully useable. We had a great breakfast in a lovely airy dining room. Hotel is perfectly located and everything we did was in easy walking distance. Would definitely return.
Stayed 1 night in Jul 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every bit worth it
I enjoyed my stay it was convenient to the train station for my trip the next day, it is close to city centre for last minute shopping on a Sunday and the staff were friendly and professional, the room was comfortable had all the essentials
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly staff, felt a bit empty when I visited. Bit of noise from the trams outside but personally it didn't bother me. Right next to New Street station, so good for travelling by train
Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, comfortable stay
A lovely spacious room with comfortable bed and good bathroom facilities. Great value, too. However, the room was very warm. Fans did help slightly, but aircon should be provided in a hotel of this calibre. Also, I expected better toiletries as I paid for an upgrade. Moisturiser and conditioner wpuld have been nice touch. Overall, a good stay and I would choose this hotel again.
Stayed 1 night in Jul 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre hotel
Used this hotel a number of times now. Great location, always a fast and easy check in and the rooms have always been good. I would recommend for business trips or for couples.
Stayed 1 night in Jul 2024

8/10 Good

George

Stayed 1 night in Jul 2024