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Malmaison Birmingham

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Malmaison Birmingham

Hallway
Club Deluxe Double Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Interior detail
Havana Signature Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Havana Signature Suite | Living area | LCD TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Room service
  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

Map
1 Wharfside, Birmingham, England, B1 2JR
  • The Mailbox
    ‪1 min walk‬
  • The Alexandra Theatre
    ‪3 min walk‬
  • Birmingham Christmas Market
    ‪4 min walk‬
  • Birmingham (BHX)
    ‪32 min drive‬

Room options

View all photos for Club Double Room

Club Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Club Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Club Deluxe Double Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room

8.8 out of 10
Excellent
(46 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Nirvana Signature Suite

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double Room

Club Deluxe Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Club Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area | LCD TV

Suite

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Havana Signature Suite

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Radisson Blu Hotel, Birmingham

Free WiFi
Restaurant
Air conditioning
Gym
4.1 out of 5, Very good, (1004)
The price is CHF 153
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Radisson Blu Hotel, Birmingham

About this property

Malmaison Birmingham

Eco-certified Birmingham hotel in Birmingham City Centre with a fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, spa services and 24-hour room service.
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Our customers tell us that they can't get enough of the helpful staff at Malmaison Birmingham. During your stay, you're just a quick walk from Shopping District. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at The Brasserie, a brasserie that serves local cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the spaciousness, overall comfort and cleanliness
  • Within a 15-minute walk of Bullring & Grand Central and Utilita Arena Birmingham
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Malmaison Birmingham offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3035 square feet (282 square metres) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the eco-certified Malmaison Birmingham.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 11:00 AM.
The Brasserie – This brasserie specialises in local cuisine and serves breakfast, brunch, lunch and dinner.
Malbar – This cocktail bar only serves lunch.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malbar
  • The Brasserie

Things to do

  • Gym
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1008 reviews" "
Rating 8 - Good. 239 out of 1008 reviews" "
Rating 6 - Okay. 90 out of 1008 reviews" "
Rating 4 - Poor. 42 out of 1008 reviews" "
Rating 2 - Terrible. 26 out of 1008 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kianda

Stayed 1 night in Sep 2024

6/10 Okay

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Aside from the air conditioning/heating keeping us up all night even when it was turned off, the hotel was pretty good - the staff were excellent. I'd say it's a bit pricey for what you get, but it is a city centre. Beware - breakfast, even when it wasn't particularly busy, took an age to come out and is massively overpriced. It was nice, but you can have twice as much for half the price at a premier inn - and it comes quicker! Oh, and the cocktails in the bar were exceptional! Overall okay...
Stayed 1 night in Oct 2024

6/10 Okay

nicholas

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Surinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

James

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There was hair on the bathroom floor together with other bits of stuff. Bathroom was generally not very clean and the state of repair was poor - chipped/peeling/bubbling paint on the door. The grouting was black in places. The walls barely had one coat of patchy paint with old repairs hardly covered up. The shower was poor at best and I’d always considered Malmaisons to be good at showers. And, just to top it off, the AC made a horrible racket all night, even after I turned it off.
Stayed 1 night in Oct 2024

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, loved the personal touches.
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come back
Excellent and quick check in. Staff very courteous. 2nd time we've used Malmaison , Liverpool and now Birmingham, we like their style of hotels. Plenty of towels teas coffee etc. Beers cocktails and music are always good in the bar in the evenings. Excellent for 02 academy or mailbox shopping and a short walk to the arena area.
Stayed 1 night in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Vince

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was overall lovely. Staff were great. Loved our room, bed was very comfortable. We'd requested a cot and there was one waiting in our room along with bedding and a changing mat. Breakfast options 10/10. Parking was a bit on the pricey side but it was very easy to go back and forth to the car if we needed anything. Only reason for 4 stars is we opted to order room service due to the baby being asleep and my partner having a leg injury so was in a boot. When I called down to order we were told they can only bring up cold continental breakfast but no hot food. So I had to go collect it by myself in a big tray, that was prepared very well to be fair. However, I really struggled to carry it through even the first pull door to the lift as I needed both hands to hold everything, then again struggled to get my swipe card to activate the lift to even go back up to our room. Thank goodness for the cleaner, I forget her name but something along the lines of Apinyah? She saw me struggle at the lift and helped me all the way upstairs. Eternally grateful to her. Would still definitely stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Harry

Stayed 1 night in Sep 2024

8/10 Good

Floyd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel, although a little confusion on the bed sizes as different description on various sites including their own. Expected a king sized bed the room had a double. Even the front desk were unable to accurately state what size beds were in the rooms. Breakfast was very enjoyable. And the hotel bar is well stocked with good service, albeit they could have been quicker to clear empty tables of drinks.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Change the rock hard mattress out.
The hotel itself is a great location for Arena, Alex Theatre etc, great parking directly underneath in X-Park, great food and service in Grill for evening meal and breakfast.... however, please change your mattresses as they are rock hard, so uncomfortable and so hardly slept. I ached so much in the morning that is took away from what was a pleasant stay. Bed and breakfast, you got half the job right.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great deal and credit on account meant I got for £26
Stayed 1 night in Sep 2024

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Sunil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Waited 30 min for check in
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Business traveller
Liked: Property conditions & facilities, room comfort
Delightful Receptionist
delightful check-in receptionist. Had an up[grade to an amazing room Thank you
Stayed 1 night in Sep 2024

6/10 Okay

alexandra

Liked: Cleanliness, staff & service, room comfort
slightly below standard
Lovely lady greeted me on arrival and provided a lighter room as these rooms are generally quite dark. However, the room had a couple of faults, no lock on the door, looked like it had been broken off and a faulty flush on the toilet
Stayed 1 night in Sep 2024