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Malmaison Birmingham

4.0 star property

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Photo gallery for Malmaison Birmingham

Hallway
Interior detail
Club Deluxe Double Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Havana Signature Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Havana Signature Suite | Living area | LCD TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Room service
  • Bar

Explore the area

Map
1 Wharfside, Birmingham, England, B1 2JR
  • The Mailbox
    ‪1 min walk‬
  • The Alexandra Theatre
    ‪3 min walk‬
  • Victoria Square
    ‪4 min walk‬
  • Birmingham (BHX)
    ‪32 min drive‬

Room options

View all photos for Club Double Room

Club Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Club Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Double Double Room

Club Deluxe Double Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Club Deluxe Double Double Room

  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Nirvana Signature Suite

Nirvana Signature Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Nirvana Signature Suite

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double Room

Club Deluxe Double Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Club Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area | LCD TV

Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Havana Signature Suite

Havana Signature Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Havana Signature Suite

  • 76 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Radisson Blu Hotel, Birmingham

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very good, (1002)
The price is CHF 207
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Radisson Blu Hotel, Birmingham

About this property

Malmaison Birmingham

Eco-certified Birmingham hotel in Birmingham City Centre with a fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, spa services and 24-hour room service.
Malmaison Birmingham offers 193 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Our customers tell us that they can't get enough of the helpful staff at Malmaison Birmingham. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at The Brasserie, a brasserie that serves local cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the cleanliness, spaciousness and overall comfort
  • Steps from The Mailbox and 6 minutes on foot from O2 Academy Birmingham
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Malmaison Birmingham offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3035 square feet (282 square metres) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the eco-certified Malmaison Birmingham.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 11:00 AM.
The Brasserie – This brasserie specialises in local cuisine and serves breakfast, brunch, lunch and dinner.
Malbar – This cocktail bar only serves lunch.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per day); reservations required

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malbar
  • The Brasserie

Things to do

  • Gym
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,035 square feet of conference space

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Malmaison Birmingham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1002 reviews
Rating 8 - Good. 232 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great service
Brilliant value and location always a comfortable experience
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cannot fault the experience from check in, accommodations and dining service. Our expectations were well and truly exceeded. We wanted to use the wet spa but unfortunately on both occasions we tried to book (24 hours apart) there was no availability.
Stayed 1 night in Nov 2024

8/10 Good

Carlie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Zubair

Liked: Cleanliness, staff & service, room comfort
Good but needs maintenance
Always impressed at Malmaison hotels, unfortunately our room 435, had the noisiest AirCon ever. We could not stay the whole night as we had to leave early due to an emergency. I notified reception on our departure. Some of the decor was also showing signs of wear but overall, good hotel.
Stayed 1 night in Nov 2024

8/10 Good

matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Helena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, comfortable bed etc and nice coffee machine but looked a bit tired.
Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bit disappointed for a spa hotel that there were no bath robes, also disappointed that there was no bottled water in the rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew, Worcester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2024

6/10 Okay

Aisha

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

James

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel a few times and it never disappoints. We were greeted at reception with a friendly welcome and dealt with efficiently. To help with sustainability we opted for no room service during our 2night stay and received a complimentary drink in the bar on both evenings. The barman was lovely, again friendly and welcoming. Our room was lovely and very quiet which was a huge positive given how busy the centre of Birmingham is. The Mal Maison is in an ideal location for the Mailbox ease of parking, restaurants and shopping. It is also just a short walk into the main shopping area around the Bullring. Overall once again a great experience at this hotel and would not hesitate to recommend a stay, we will return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Logan

Stayed 1 night in Oct 2024

10/10 Excellent

Martyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, clean room, good decor, convenient location
Stayed 1 night in Nov 2024

10/10 Excellent

Jaideep Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been a guest at this property several times and I highly recommend a stay at that fab hotel anytime
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hitel
Great location, superb staff and a lovely stay
Stayed 1 night in Nov 2024