Metro Inns Walsall

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metro Inns Walsall

Bar (on property)
Standard Double Room, Ensuite | Iron/ironing board, free WiFi, bed sheets
Hallway
Bar (on property)
Sports bar

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Birmingham Rd, Walsall, England, WS5 3AB
  • Bescot Stadium
    4 min drive
  • Villa Park
    12 min drive
  • Black Country Living Museum
    15 min drive
  • Birmingham (BHX)
    30 min drive

Room options

Premier Double Room, 1 Double Bed, Refrigerator

  • Sleeps 2
  • 1 Double Bed

Double or Twin Room, Accessible, Ensuite

  • Sleeps 3
  • 1 Single Bed

Twin Room, Ensuite

  • Sleeps 3
  • 2 Single Beds

Standard Double Room, Ensuite

  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Metro Inns Walsall

Hotel in Walsall with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a bar/lounge and a meeting room. Self parking is free. Other amenities include a 24-hour front desk.
Metro Inns Walsall offers 96 accommodations. Digital televisions are provided.

Bathrooms include a shower. This Walsall hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Metro Inns Walsall, you'll be close to Bescot Stadium. Features include free self-parking, plus a restaurant and a bar.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a meeting room
  • 14 minutes by car from Bullring & Grand Central and 14 minutes from Utilita Arena Birmingham
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Walsall hotel.

Broadway Bar and Grill – This restaurant only serves dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 2 spaces per unit)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Broadway Bar and Grill

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Metro Inns Walsall Hotel
Metro Inns Hotel
Metro Inns
Metro Inns Walsall Hotel
Metro Inns Walsall Walsall
Metro Inns Walsall Hotel Walsall

Metro Inns Walsall Reviews

Reviews

5.4
Rating 10 - Excellent. 139 out of 1001 reviews" "
Rating 8 - Good. 197 out of 1001 reviews" "
Rating 6 - Okay. 198 out of 1001 reviews" "
Rating 4 - Poor. 156 out of 1001 reviews" "
Rating 2 - Terrible. 311 out of 1001 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Tired and unpleasant
Stayed 1 night in Sep 2024

2/10 Terrible

Wayne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely shocking
I don’t normally like to leave comments. But in this case, I feel I need to the hotel is dirty shabby. The shower was uncontrollable it was eurher very hot or cold. The bed was uncomfortable. It was noisy. I’m guessing some sort of halfway house for people.. The lift wasn’t working. The carpet was patched up badly. The paint work was flaking… There was a smell of weed and people were banging doors all night.. It was so bad that I checked out after the first day and I was checked in for two days..
Stayed 2 nights in Sep 2024

2/10 Terrible

Shellyann

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place and staff The place need to lock down and repair. Lift not working .we were going upto the 2 floor. My mom had a fall while taking her suitcase up the stairs and hurt her toes and hand. The receptionist came out of the office and had a good laugh and went back into the office. There were also 2 visitors waiting to check-in. They too had a good laugh while my mom sit crying.. we managed to go upstairs . The room was so disgusting . When we came back downstairs and ask to fill in a accident book we were told that they had none. The receptionist went and call the manager . And they reture about 10 minutes later. She were very rude and said they didn't have a accident book to fill in and that it was my mother faults why she fall on the stairs. We had to be telling her that it was against the Law not to have a accident book . No first - Aid was given. She was going to call an Ambulance which was really waist of time . For a toe injuries they wouldn't come.. we didn't stay there anyway. Terrible place to stay.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Khadar

worst place i have ever stayed. so cleaned out but was very dusty in the lift and beds. got itchy all over the body. the place should be investigated by the health authority. would not recommend anyone to book a room there.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value for money. The reception was great. I was offered an upgrade at reception. Room was very clean and the environment was serene.
Stayed 1 night in Sep 2024

10/10 Excellent

philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On bus route. Use of kitchen
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Bed
If you're expecting high quality fancy decor with a fancy ensuite, this isn't the place for you. It's your basic bed, TV, Tea and Coffee with fridge and bathroom. The classic chips to the paint, rust on the shower curtain poles and general wear and tear of the place may give it a "vintage" feel. My mum's in hospital so all I cared about was getting a bed for the night and this was the cheapest around and met the criteria. For that, it was perfect. It's a bed. That's all I wanted and if that's what you want, this is for you.
Stayed 1 night in Sep 2024

2/10 Terrible

Richard

We discovered after booking this place was a crack den that housed the homeless and illegal migrants in a terrible neighbourhood. So cancelled the whole weekend. Unfortunately there wasn't any chance of a refund either. Maybe someone from Hotels.com should stay a few nights and then consider listing this placeon the website?
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was in need of knocking down it was very sad the lift did not work the carpets needed replacing the bed was in a poor state the pillows we're very flat but for the prices we paid couldn't have expected anything more
Stayed 3 nights in Aug 2024

8/10 Good

Tahira

Stayed 3 nights in Aug 2024

2/10 Terrible

KWABENA

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like anything about the property.. very terrible
Stayed 1 night in Aug 2024

2/10 Terrible

Obed

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was great with an attached bath. Staff was helpful.
Stayed 1 night in Aug 2024

6/10 Okay

tim

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is basic, the lifts are broken and the hotel is quite aged the bathroom sink had broken chip wood surrounding surface and the external and internal areas are old. It’s important to point out the Hotel is kept really CLEAN and the facilities are fine. The staff are friendly and helpful so for the price it represents good value if you’re not fussy. We slept well and paid the extra £10.00 for a later checkout. We were visiting family in the area not on vacation.
Stayed 1 night in Aug 2024

2/10 Terrible

Elaine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book here
The photo's on the website are not like the actual room, to start with they wanted photo ID when husband didn't have his he refused us book in eventually said ok if we gave credit card it would be ok wasn't happy but we were do at a wedding. We were on 3rd floor lift was broken felt like bottom floors are for non hotel guests felt very frightened going to our room the door lock look likes it has been mended a few times the bed was disgusting mattress was stained and no mattress cover used the bathroom as although clean need work. Couldn't stay there disgusting and did not feel safe got changed and booked out. The guy on reception Couldn't careless when we explained just said fine no apologies was a bit worried about them having card details. This place needs taking of Hotels.com website
Stayed 1 night in Aug 2024

2/10 Terrible

Anjali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't go here if you're a solo traveller especially a woman. Don't be attracted by the price spend a little more and stay somewhere safe.
Stayed 2 nights in Aug 2024

6/10 Okay

Ahmed Amin

Business traveller
Disliked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Demi

Stayed 1 night in Aug 2024

2/10 Terrible

David

Disliked: Staff & service, amenities, property conditions & facilities
The reception staff need training in "hospitality" instead of speaking to GUESTS as if they are a nuisance. The room keycard had to be reprogrammed EVERY day. I went up to my room on day 2 and the card didn't work. Lift NOT working, so had to schlep from third floor down to reception. Card reprogrammed and I was TOLD it had to be redone EVERY day??!! Back up to the third floor and it didn't work. Back down to reception and the girl smirked as she said sorry, programmed two cards and TOLD me to return the second when I'd done with it. Whole place smelt of cigarette smoke so I bought air freshener. The room itself (317) was one I had stayed in when this was still a Travelodge (and the lift worked!!). I reckon the mattress was from that time (early 2000s!!) as it was lumpy and ripped with a metal bit sticking out at the top corner. DO NOT BOOK THIS PLACE.
Stayed 4 nights in Jul 2024

4/10 Poor

John

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Front of house was very rude upon arrival hotel is very tired lifts didn't work would not be revisiting
Stayed 2 nights in Jul 2024