The Regency Hotel Solihull

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Regency Hotel Solihull

Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Executive Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Bar (on property)

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Stratford Road, 0, Solihull, England, B90 4EB
  • Blythe Valley Park
    5 min drive
  • Touchwood Shopping Center
    7 min drive
  • National Exhibition Centre
    12 min drive
  • Birmingham (BHX)
    18 min drive

Room options

Family Quadruple Room, Multiple Beds

  • 3 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Executive Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Single Bed

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

About this property

The Regency Hotel Solihull

Hotel with a 24-hour front desk, in the vicinity of National Exhibition Centre
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and a meeting room.
The Regency Hotel Solihull offers 111 accommodations with coffee/tea makers and a hairdryer. Digital televisions are provided.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The Regency Hotel Solihull's great location gets high marks from our customers. During your stay, you'll be close to Blythe Valley Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Guests have great things to say about the restaurant and the location
  • 8.3 mi (13.4 km) from National Exhibition Centre and 8.5 mi (13.7 km) from University of Birmingham
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Regency Hotel Solihull. For a fee, parking is available.

This Solihull hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 for adults and from GBP 8 for children
  • Uncovered self-parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number GB927147514

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Regency Hotel Solihull
Regency Solihull
The Regency Solihull Solihull
The Regency Hotel Solihull Hotel
The Regency Sure Coll. by Best W
The Regency Hotel Solihull Solihull
The Regency Hotel Solihull Hotel Solihull
The Regency Hotel Sure Hotel Collection by Best Western

The Regency Hotel Solihull Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 281 out of 1004 reviews" "
Rating 8 - Good. 296 out of 1004 reviews" "
Rating 6 - Okay. 189 out of 1004 reviews" "
Rating 4 - Poor. 133 out of 1004 reviews" "
Rating 2 - Terrible. 105 out of 1004 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 1 night stopover
Great stay, good location for my needs and friendly staff.
Stayed 1 night in Sep 2024

2/10 Terrible

Francis

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel has a regular LOUD Friday night disco until MIDNIGHT! I was 3 floors up and with windows closed, felt the rumble of the boom boom boom, heard the music and the DJ talking, and then at midnight loud groups leaving and waiting for taxis for the next 15 minutes. Even a drunk bloke singing loudly to himself. Outrageous! Poor night's sleep, and I will ask for a refund via hotels.com. I have several videos for evidence. Oh. And the lift was out of order to top it all off.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathryn

Stayed 1 night in Sep 2024

10/10 Excellent

Shailendra

Business traveller
Liked: Cleanliness, staff & service
Hotel is comfortable and just needs a facelift.
Stayed 1 night in Sep 2024

8/10 Good

WING KIN

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Rajvinder

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Adequate but tired looking hotel.
The hotel room was adequate for a single nights stay. Generally a very tired looking hotel but clean nevertheless. Shower head was weirdly placed so could not use properly due to poor design. Also, not a great idea to have smokers sit right outside the front door.
Stayed 1 night in Sep 2024

8/10 Good

Stewart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 20 minutes from NEC
Ideal for what we wanted and close enough to the NEC
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Business traveller
Liked: Amenities
Stayed 1 night in Sep 2024

4/10 Poor

Harry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Generally worst hotel I have stayed at for a while
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

6/10 Okay

Joel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Cheap, but you get what you pay for
My first room was very tired. Carpet was several different shades of brown with burned in marks from someone leaving an iron on the carpet. The bathroom was also showing signs of desperately needing renovation. No toilet roll (I guess because the holder had fallen off so they forgot). The bathroom also had a really bad smell, maybe stagnant water. Not sure. I asked to move after the first night. Reception didn't apologise at all, just wanted to double check what kind of room I had so they didn't accidentally upgrade me as I moved. Second room was better, carpet had clearly been changed semi-recently so less inclined to keep my shoes on the whole time. Bed was clean and comfortable enough. Aside from the experience with reception staff when I was moving everyone else was really lovely. Wouldn't recommend, even for the price.
Stayed 2 nights in Aug 2024

2/10 Terrible

Shane

Disliked: Amenities, property conditions & facilities
I believe this to be one of the worst stays I had with my partner on the weekend. We both looked forward to a romantic trip this weekend and had booked the Friday and Saturday. I twice called downstairs to speak to the receptionist about the smell in one of the corridors and no one decided to pick up the phone. The fire alarm also woke me up at 6am Sunday morning and as I was just getting back to sleep, it went off again at 6:30am. I spoke to the receptionist about it and he basically didn’t seem interested in what I had to say. It was a shame really as me and my partner believed this would be a very good hotel to spend our anniversary but unfortunately it was not to be.
Stayed 2 nights in Aug 2024

4/10 Poor

Claire

Travelled with family, Travelled with partner, Travelled with group
Disliked: Staff & service
Room was tatty for what paid hair in bathroom which was not ours, furniture tatty ceiling all peeling and flaking off cartpet dirty breakfast buffet sausages were not cooked bacon the same. Waited over 20 mins for eggs and hash browns to come agter asking more than 3 times others guest we were with as was a large wedding said the same by time come out it ws too late. Such a shame as had love evening at the event 😕
Stayed 1 night in Aug 2024

2/10 Terrible

Lee

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late 23:20pm ish. With out young daughter. The receptionist was quite rude and seem like she did not want to deal with us. After that we got the the room what a disgusting disgrace the carpet was worn through to the underlay. The room smelt like no1 had cleaned it (sweaty B.O ) cheesy feet kind of smell. Then the toilet seat would fall off each time you put it back and tighten it up. The toilet door would not lock because someone has broken it. The list goes on and on and the staff just don’t seem to care in the slight. What a major embarrassment of a hotel. Needs closing down and refurbishing or best off staying closed.
Stayed 1 night in Aug 2024

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start? AVOID THIS PLACE AT ALL COSTS. Service was dreadful - The lady on reception PUNISHED me for having the temerity to ask to change rooms as my TV was not working,it stank and I was next to a boiler. I was put in a room at far end of building with no wifi and a bed direct from an overcrowded Ecudoarian jail cell. The mattress was over 40 year old (I sell beds - I know) Breakfast is the most undercooked sausage and bacon ever. A VILE place with simply the worst receptionist in history .
Stayed 1 night in Aug 2024

8/10 Good

Akeel

Stayed 1 night in Aug 2024

10/10 Excellent

Tam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jack is amazing, friendly welcome and great service as always! Fast check in
Stayed 2 nights in Aug 2024

2/10 Terrible

Lee

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Receptionist was amazing. But my god the room was rubbish the bed was leaning to 1 side. The mattress springs were broken the whole bed needed replacing. I’m surprised it ain’t been closed down yet. Bar staff could not be bothered. And when you asked for something. It seem like to much effort. Not being funny but they are paid to do the job so why accept the vacancy if you won’t do it to the best of their abilities. I’m going to make sure everyone I know up and down the country never stays as I don’t want them to have the same experience. I honestly hand on heart feel an apology IS NOT good enough and compensation should be given.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business stay
Friendly staff, good bars, nice food
Stayed 1 night in Aug 2024

4/10 Poor

Selina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Surprisingly basic and in need of a facelift
The room was very disappointing and basic Not a reflection of the overall look & feel Harry Bar looked great as did the cafe room So we had high hopes for the room. We got quite a shock, the room was basic, curtains looked like something I had as a student Bath was filthy Bathroom was old fashioned and clearly not maintained
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice , good food, entertainment was a bonus
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Yousif

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024