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"Could not load App on either phone froze when phone no entered - you need to give imformation about parking when booking as I ended up ringing park co ... " More

By a verified traveller on Mon 30 Jan 2023

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Club Room (FREE Gym & Pool Access)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Village Hotel Birmingham Dudley. During your stay, you'll be within walking distance of Dudley Town Hall. Free WiFi in public areas, an indoor pool and a restaurant are available.

  • Free WiFi
  • Enjoy international cuisine while dining at Village Pub and Grill
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business centre, 14 meeting rooms and conference space
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Utilita Arena Birmingham and 14 minutes from Broad Street

Village Hotel Birmingham Dudley ratings based on 14 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Village Hotel Birmingham Dudley

Everyone (10) Couples (2) Family (1)
1 out of 5
Shocking stay, loud music pumping out until after 1am !! Toilet taking forever to fill the cistern, not acceptable ! Room Doors made to slam so women throughput by loud residents returning to room !!

Posted by on 21 Oct 2023

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Comment from Hotel Management

22 Oct 2023 by Host Team

Thank you for your feedback! We really appreciate it. We take pride in guest satisfaction we hope to see you again at Dudley to restore your faith in Village

4 out of 5
Could not load App on either phone froze when phone no entered - you need to give imformation about parking when booking as I ended up ringing park company then looking for someone to ask about payment for the weekend

Posted by on 30 Jan 2023

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Comment from Hotel Management

21 Feb 2023 by nt

Good morning,I do apologize regarding the couple of issues you have had regarding the app and the car parking, we all hope to see you again in the future!Kind RegardsNathan Thandi Village Hotels Dudley Team Leader

4 out of 5
It was very noisy at night not sure we would stay there again

Posted by on 1 Aug 2022

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Comment from Hotel Management

5 Aug 2022 by M Williams

Thank you for your feedback

5 out of 5
The property itself was fine but some of the staff was useess .ordering food of the app was terrible, so slow .deserets took so long and they didnt have everything we ordered .and breakfast they couldnt find us on list

Posted by on 4 Jun 2022

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Comment from Hotel Management

13 Jun 2022 by M Williams

Thank you for your feedback, we shall share this with the teams

2 out of 5

Posted by on 7 Jul 2019

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Comment from Hotel Management

8 Jul 2019 by Andrew R

Dear Guest Thank you for taking the time to rate your stay, although I am sorry to see that it was not a more positive experience. I do hope that you will afford us a further opportunity in the future to show what Village Dudley is really about. Best regards Andy

4 out of 5

Posted by on 29 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Andrew R

Dear Guest It’s great to see that you enjoyed your stay with us! Thank you for taking the time to review our hotel and we look forward to welcoming you back again in the near future. Kind regards Andy

4 out of 5
The room we were assigned to had a problem with the toilet flushing so I reported this to reception and they moved us to another room which the club room so no complaints so far

Posted by on 25 Mar 2019

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Comment from Hotel Management

26 Mar 2019 by Peter (GM)

Dear Guest, Thank you for your recent review of the Village Hotel Club - Birmingham Dudley, I was really pleased to see you enjoyed your recent visit to us. I am glad to hear that we rectified your issues. Once again, many thanks, and on behalf of the team I look forward to welcoming you back to the hotel again soon, Kind Regards, Peter Nye General Manager

1 out of 5

Posted by on 29 Dec 2018

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Comment from Hotel Management

31 Dec 2018 by Peter Nye (GM)

Dear Guest, Thank you for your recent review of the Village Hotel Club - Birmingham Dudley, I was really disappointed to see you didn’t enjoy your recent visit to us. Please accept my sincerest apologies for the poor experience, rest assured this is not the normal standard we pride ourselves upon. Kind Regards, Peter Nye General Manager

4 out of 5
Hotel easy to locate and all amenities were as described.

Posted by on 12 Dec 2018

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Comment from Hotel Management

13 Dec 2018 by Peter Nye (GM)

Dear Guest, Thank you for your recent review of the Village Hotel Club - Birmingham Dudley, I was really pleased to see you enjoyed your stay with us. Once again, many thanks, and on behalf of the team I look forward to welcoming you back to the hotel again soon, Kind Regards, Peter Nye General Manager

4 out of 5
Perfectly adequate for the price. A few maintenance issues during our stay (lift out of order and water leak) but didn't really affect us as we only stayed 2 nights an were out most of the time.

Posted by on 4 Sep 2017

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Property Features

As a guest of Village Hotel Birmingham Dudley, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre, 14 meeting rooms, and coworking spaces. Event space at this hotel measures 26 square feet (2 square metres) and includes conference space. The eco-certified Village Hotel Birmingham Dudley also features express check-in, room service (during limited hours), and express check-out. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Dudley hotel.

  • 1 building
  • 124 guestrooms or units
  • 3 levels
  • 26 sq ft of conference space
  • 2 sq. m of conference space
  • Built in 2000
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Dudley Port Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Village Hotel Birmingham Dudley offers 124 accommodations with a hairdryer and an iron/ironing board. 49-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. This Dudley hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Bath or shower
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Village Pub and Grill – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Starbucks – This coffee shop only serves light fare. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Racquetball/squash on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children may access the hotel pool during limited hours.

Children are allowed in the pool during certain hours and these are subject to change.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12.50 for adults and from GBP 12.50 for children
  • Self-parking fee: GBP 5.00 per night
  • A late check-out fee will be charged
  • Facilities fee: GBP 5.00 per accommodation, per night and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birmingham Dudley
  • Dudley Village
  • Urban Village Dudley
  • Village Birmingham Dudley
  • Village Dudley
  • Village Urban Birmingham
  • Village Urban Birmingham Dudley
  • Village Urban Resort Birmingham
  • Village Urban Resort Birmingham Dudley
  • Village Urban Resort Dudley
  • Village Urban Resort Birmingham Dudley United Kingdom
  • Village Hotel Birmingham Dudley United Kingdom
  • Village Hotel Birmingham
  • Village Hotel And Leisure Dudley
  • Village Hotel Birmingham Dudley
  • Village Birmingham Dudley
  • Village Hotel Birmingham Dudley Hotel
  • Village Hotel Birmingham Dudley Dudley
  • Village Hotel Birmingham Dudley Hotel Dudley

You should know

  • This hotel caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.