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Novotel Bishkek City Center

4.5 star property

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Exterior
Exterior
Exterior
Superior Room, 1 Queen Bed | Minibar, desk, laptop workspace, soundproofing
Sauna, Turkish bath/hammam

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • Pool
  • Parking included
  • Spa

Explore the area

Map
Manas Avenue 16, Bishkek, 720010
  • Dordoy Bazaar
    ‪9 min walk‬
  • Bishkek Park Shopping Center
    ‪10 min walk‬
  • Manas Square
    ‪11 min walk‬
  • Bishkek (FRU-Manas Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Minibar, desk, laptop workspace, soundproofing

Superior Twin Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Apartment, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Minibar, desk, laptop workspace, soundproofing

Executive Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, desk, laptop workspace, soundproofing

Superior Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Sheraton Bishkek

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (53)
The price is CHF 163
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Sheraton Bishkek

About this property

Novotel Bishkek City Center

Luxury hotel with full-service spa and 24-hour fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room and a 24-hour business centre are on-site. Housekeeping is available on request.
Novotel Bishkek City Center offers 160 air-conditioned accommodations with minibars and complimentary bottles of water. LCD televisions come with satellite channels.

Bathrooms include baths or showers. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.
During your stay at Novotel Bishkek City Center, you're just a quick walk from Dordoy Bazaar. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include free babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a playground
  • Within a 10-minute walk of Dordoy Bazaar and Dubovy Park
  • Cats and dogs welcome for a fee
Novotel Bishkek City Center offers its guests a full-service spa, an indoor pool, and a steam room. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 11 meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a complimentary children's club, and concierge services are also featured at the luxury Novotel Bishkek City Center. Self parking is free.

This 4.5-star Bishkek hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Japanese, Russian, Turkish, Ukranian

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KGS 1,500 for adults and KGS 750 for children
  • A bar/lounge

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Ski equipment rentals
  • Steam room

Family friendly

  • Free babysitting
  • Free children's club
  • Free cot
  • Indoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 24-hour business centre

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Printer
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and 12:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: KGS 5000 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KGS 1500 for adults and from KGS 750 for children
  • Pet fee: KGS 5000 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 PM and 12:30 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.

Property is also known as

Novotel Bishkek City Center Hotel
Novotel Bishkek City Center Hotel
Novotel Bishkek City Center BISHKEK
Novotel Bishkek City Center Hotel BISHKEK
Hotel Novotel Bishkek City Center BISHKEK
BISHKEK Novotel Bishkek City Center Hotel
Hotel Novotel Bishkek City Center
Novotel Bishkek City Center BISHKEK
Novotel Hotel
Novotel
Novotel Bishkek City Center

Novotel Bishkek City Center Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 23 out of 31 reviews
Rating 8 - Good. 7 out of 31 reviews
Rating 6 - Okay. 1 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location.
Modern and comfortable rooms, in a great location. I really enjoyed my stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Beautiful and modern hotel in a great location.
Stayed 1 night in Oct 2024

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The linking of restaurant, bar, incidentals is not automatic and must be done separately.
Stayed 6 nights in Oct 2024

10/10 Excellent

Zlata

Stayed 3 nights in Oct 2024

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Better than all other Novotel
Was very good stay. The hotel is very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Mehmet Hasan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, easy to go to everywhere

10/10 Excellent

Salome

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highest quality standards in bedding, food, gym and spa services. I will come back any time.
Stayed 6 nights in Sep 2024

8/10 Good

Ruslan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine business travels hotel, but 15 years old teens are not allowed to the pool without parents and this was weird.
Stayed 2 nights in Sep 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of Bishkek
Lovely stay, great location, great room, stellar amenities. Room cleaning wasn’t perfect but that was a small inconvenient in an otherwise great stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert, Melbourne Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. The service is professional, friendly and very helpful. Facility is top notch,WIFI is good, restaurants at hotel and within walking distances are very good. Certainly will return if I'm in the city again
Stayed 3 nights in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Ruxandra Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Bishtek
Excellent town and hotel.. Excellent breakfast also - many thanks to the hotel team... I am recommending this hotel to everybody who would like to spend time in Bishtek
Stayed 3 nights in Jun 2024

10/10 Excellent

Misha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, even when it was very early in the morning!
Stayed 1 night in May 2024

10/10 Excellent

Michel

Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and staff were excellent
Stayed 1 night in May 2024

10/10 Excellent

Timur

Stayed 1 night in Dec 2023

10/10 Excellent

Mohammed

Stayed 3 nights in Oct 2023

6/10 Okay

Kristina

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smell of smoke and toilet
2 days before coming to this hotel, I found out there was a fire in their spa. I was concerned, so asked for cancellation but it was refused saying it is just underground floor. When I arrived, I was given the top 10th floor. I must say that the hallway and the elevator was full of smoke smell. The room was fine but bathroom was stinking of ‘toilet pipes’ and sink was leaking at the bottom. Mini bar was empty, no usual toiletries left such as cotton buds etc, no iron. For that level Hôtel and price, it was disappointing. Overall it seems a new hotel but clearly have some unfinished stuff
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service in an Ex-Soviet city.
Great 3-night stay at the Novotel Bishkek! Staff were amazing with excellent English and were exceptional in arranging a complicated private tour. Furnishings are that clean, IKEA look (and smell) transporting me to my college dorm days. Location perfect.
Stayed 1 night in Aug 2023

10/10 Excellent

Kristine

Stayed 4 nights in Jul 2023

10/10 Excellent

Chul, Lombard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there early as I had flight issues and it was a one day stay and was very glad for an early check in. Hotel looked like new construction and very clean with friendly staff
Stayed 1 night in Nov 2021

8/10 Good

Sukhoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Pablo

Stayed 2 nights in Sep 2024

8/10 Good

AISA

Disliked: Cleanliness, property conditions & facilities, room comfort
The place wasn't cleaned properly. You have to ask for amenities. The breakfast menu is the same every day.
Stayed 7 nights in Aug 2024