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Down Hall Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Down Hall Hotel

Lobby sitting area
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Property grounds
Classic Double Room | Premium bedding, down duvets, in-room safe, desk
Executive Double or Twin Room | Premium bedding, down duvets, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Hatfield Forest Country Park
    8 min drive
  • Southern Parkland Country Park
    12 min drive
  • The Henry Moore Foundation
    18 min drive
  • London (STN-Stansted)
    15 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down duvets, in-room safe, desk

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, down duvets, in-room safe, desk

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down duvets, in-room safe, desk

Classic Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, down duvets, in-room safe, desk

Executive Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior
Hanbury Manor Marriott Hotel & Country Club
Pool
Hot tub
Spa
Parking included
4.2 out of 5, Very good, (669)
The price is CHF 201
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hanbury Manor Marriott Hotel & Country Club

About this property

Down Hall Hotel

Eco-certified hotel with full-service spa and health club
A full-service spa, a restaurant and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and an outdoor tennis court are on-site.
Down Hall Hotel offers 98 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor tennis court and a health club are featured at the hotel. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Eden Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Down Hall Hotel. During your stay, you'll be close to The Gibberd Garden. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy British cuisine while dining at The Grill Room
  • Cooked-to-order breakfast served weekdays for a fee
  • Indulge with Swedish massages, aromatherapy or facials at Eden Spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • 8 minutes by car from Hatfield Forest Country Park and 11 minutes from Pishiobury Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Down Hall Hotel offers its guests a full-service spa, an outdoor tennis court, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 9591 square feet (891 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the eco-certified Down Hall Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bishop's Stortford hotel.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:00 AM and 10:00 AM.
The Grill Room – This restaurant specialises in British cuisine and serves breakfast and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Grill Room

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,591 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 1322
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1000 reviews" "
Rating 8 - Good. 292 out of 1000 reviews" "
Rating 6 - Okay. 105 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Philip

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service
Great stay, beautiful property but needs better fans in rooms- it was very hot which made it hard to sleep for 3 nights
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and it is a very nice setting!
Stayed 1 night in Aug 2024

8/10 Good

Warren, Freshwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay but unfortunately the room was very small and very hot with no aircon. A fan was provided but wasn’t enough to cool the room down and I hardly slept due to this. Apart from that it is a lovely building and the staff were very friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel,friendly staff.We will return.
Stayed 1 night in Aug 2024

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay and staff friendly and professional
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Brian

Stayed 1 night in Jul 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Unimpressed
Asked for a quiet room-we were given a room which overlooked the gravel driveway entrance to the reception.Footfall and cars driving was very noisy. People leaving and arriving made it very noisy-even at 2am. The room had no A/C and the one window could only be opened 6inches.
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

2/10 Terrible

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
REDEEMING OF £750.00 VOUCHER
Everything was excellent at the HOTEL, but had a problem with redeeming vouchers
Stayed 3 nights in Jun 2024

6/10 Okay

John

Travelled with family
Loved the period property details. Car park needs new tarmac - dreadful condition. Breakfast was warm and needs to be hot.
Stayed 1 night in Jun 2024

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet situation, just what we needed
Stayed 1 night in Jun 2024

6/10 Okay

Kerry

Stayed 1 night in Jun 2024

8/10 Good

Elza

Liked: Cleanliness, staff & service, property conditions & facilities
I spent one night at Down Hall hotel and the next morning I used the spa. I did 2 treatments and they were very well done, I loved every minute. The staff was very friendly throughout the hotel. The beautiful nature and the open space was a treat. The bed cozy and comfortable. I definitely recommend it.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Jun 2024

10/10 Excellent

Sam

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A1
Stayed 1 night in May 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Mar 2024

10/10 Excellent

John

Stayed 1 night in May 2024

8/10 Good

Ijeoma

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds was clean and nice.
Stayed 2 nights in May 2024

10/10 Excellent

HAYLEY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel great location
amazing hotel friendly helpful staff definitely stay here again location good
Stayed 3 nights in Apr 2024