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3.7 out of 5

"Not bad per se, but too much isolated. Transportation needed to get to the nearest beach (and to have choice for dinner, only ine restaurant near it). ... " More

By a verified traveller on Sat 15 Dec 2018

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Studio

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at this aparthotel, you're just a quick walk from Black River Gorges National Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This budget aparthotel has 9 apartments on 1 floor. Enjoy your stay with amenities like free WiFi and a kitchenette in the apartment.

  • Air-conditioned apartment with kitchenette, patio and dining area
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • 10 minutes on foot from Black River Gorges National Park and a 5-minute drive from Tamarin Bay
  • Airport and local-area shuttle service available for a fee

Vanilla House ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Vanilla House

Everyone (3)
3 out of 5
Not bad per se, but too much isolated. Transportation needed to get to the nearest beach (and to have choice for dinner, only ine restaurant near it). Bus avaliable but other locations at a fairer price too.

Posted by , from Quatre bornes on 15 Dec 2018

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Comment from Hotel Management

30 Jan 2019 by Felanie

Hi, thank you for taking the time to leave us a review, we are extremely sorry that you had to face such difficulties with regards to the situation of the village.

4 out of 5
Bel etablissement, belles chambres et petit dejeuner top avec beaucoup de choix. Personnel acceuillant mais aucune communication ( lieu du dejeuner, services,lieu a visiter...) et ne pas compter sur le service d'excursion qui soit est fermé soit propose une seule excursion!

Posted by on 17 Jan 2019

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Comment from Hotel Management

2 Feb 2019 by Felanie

Bonjour, Je vous remercie pour vos commentaires positifs et négatifs, nous essayons de maintenir les normes de service les plus élevées, mais ce n’est clairement pas ce qui s’est passé ici. Je suis terriblement désolée. Je vais m'assurer que ces erreurs la ne se repetent pas. En ce qui concerne le bureau d'excursion, elle n'est pas géré par nous.

4 out of 5
Nette Bungalows Warmer Pool Rechnung wurde in Rs ausgestellt und nicht in EUR, somit wurde es etwas teurer.

Posted by on 27 Jan 2017

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Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A business centre and a meeting room are available. An outdoor pool, spa services, and a library are also featured at Vanilla House. An airport shuttle (available on request) and an area shuttle are available for a fee. Self parking is free.

  • 1 floor
  • 9 guestrooms or units
  • 5 buildings
  • English breakfast (free)
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

This aparthotel offers 9 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to patios. This accommodation offers separate sitting areas. Kitchenettes offer fridges, microwaves and separate dining areas. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Private patio
  • Dining room
  • Sitting area
  • LCD television
  • Satellite channels
  • Fridge
  • Microwave
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Safe
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Guests are served a free English breakfast daily from 8 AM to 11 AM.

This aparthotel has a restaurant on site.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:30 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 4 PM. The front desk is staffed during limited hours.

This aparthotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8 AM - 4 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Vanilla House

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

  • Staffed front desk
  • Children stay free - maximum age 1
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 4 PM
  • No rollaway/extra beds available
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 25 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Vanilla House
  • Vanilla House Apartment
  • Vanilla House Apartment Black River
  • Vanilla House Black River
  • Vanilla House Aparthotel
  • Vanilla House Black River
  • Vanilla House Aparthotel Black River

You should know

  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.