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Best Western Pontiac Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Pontiac Inn

Desk, iron/ironing board, free cots/infant beds, rollaway beds
Designer toiletries, hair dryer, towels, soap
Indoor pool
Reception
Free daily full breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
1821 W Reynolds St, Pontiac, IL, 61764
  • OSF Saint James - John W. Albrecht Medical Center
    18 min walk
  • Pizza Hut
    2 min walk
  • Pontiac Station
    4 min drive
  • Bloomington, IL (BMI-Central Illinois Regional)
    38 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn Pontiac

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (336)
The price is CHF 79
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Quality Inn Pontiac

About this property

Best Western Pontiac Inn

Hotel in Pontiac with free breakfast and fitness centre
An indoor pool, a fitness centre and a business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a vending machine are on-site.
Best Western Pontiac Inn offers 57 accommodations with coffee/tea makers and designer toiletries. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Pontiac Inn. During your stay, you'll be within walking distance of OSF Saint James - John W. Albrecht Medical Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre and a vending machine
  • On-site recreation includes a gym
  • Just a 2-minute drive from OSF Saint James - John W. Albrecht Medical Center and a few minutes from Pontiac-Oakland Automobile Museum
  • Dogs welcome for a fee (restrictions apply)
Best Western Pontiac Inn offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. Free self parking is available.

This Pontiac hotel is smoke free.

Guests are served a free full breakfast daily from 5:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day, plus a one-time cleaning fee of USD 150 and a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per day plus a one-off USD 150 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN Pontiac
BEST WESTERN Pontiac Inn
Pontiac Inn
Comfort Inn Pontiac
Pontiac Comfort Inn
Best Western Pontiac Inn Hotel
Best Western Pontiac Inn Pontiac
Best Western Pontiac Inn Hotel Pontiac

Best Western Pontiac Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 253 out of 548 reviews" "
Rating 8 - Good. 198 out of 548 reviews" "
Rating 6 - Okay. 66 out of 548 reviews" "
Rating 4 - Poor. 18 out of 548 reviews" "
Rating 2 - Terrible. 13 out of 548 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, good service,
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Kim

Travelled with family, Travelled with partner
Disliked: Staff & service
Disappointed in Orbitz. I Prepaid for this reservation and when we arrived the Best Western agent told us "the Orbitz (Expedia) credit card has been declined"although we were charged and pre paid for room the Agent told us she "had to cancel and rebook us" until I could get the Orbitz/Expedia credit card to clear.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stop Great Service
Facility was clean well-staffed, friendly customer service
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It says pet friendly but it's pets up to 40 pounds only. Keep that in mind when traveling.
Stayed 1 night in Aug 2024

6/10 Okay

Maura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Elaine

Stayed 3 nights in Aug 2024

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Dansby

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Surprised
Check in person actually suggested Hotels.com wasn’t the best way to make a reservation, said calling the hotel was better. Said his direct rate was $5 cheaper than Hotels.com. Surprising…
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Stayed 1 night in Aug 2024

10/10 Excellent

H R

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower and shower curtain had hair from orher guest.
Stayed 2 nights in Jul 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
We stayed for the races this weekend and found this to be a great hotel. Nice, clean, and quiet. The pool was great and the breakfast was also great! Overall great stay!
Stayed 2 nights in Jul 2024

8/10 Good

Xenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was phenomenal. They were curteous and helpful! The room was clean, and so was the rest of the hotel. The pool was nice and they are currently working on sprucing up the outside too!
Stayed 3 nights in Jul 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is currently being upgraded, which is always a good thing and while they are doing the upgrades, the property is still clean and functional. All the staff was friendly and helpful.. very pleased with the rate and accommodations.
Stayed 1 night in Jul 2024

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool was good for exercise
Stayed 1 night in Jul 2024

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant and cheerful receptionist, good sense of humour. Room spacious with fridge and microwave, handy as a traveller who doesn’t want to eat out all the time.
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Stayed 1 night in Jul 2024

6/10 Okay

Jen, Rosebud

Travelled with family
Liked: Amenities
The beds were very hard. The kids did enjoy the pool.
Stayed 1 night in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Joe

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy travelers
The staff was very welcoming and friendly the room and the room was clean.
Stayed 1 night in Jun 2024