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5.0 out of 5

"Rooms have very poor sound insulation, you can hear everything around you. " More

By a verified traveller on Sun 25 Feb 2024

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Premier Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, Corner (Unique)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, Garden View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Loft

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at The Botanica Sanctuary, you'll be close to Taman Safari Indonesia. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Amenities include laundry facilities, a lift and a living plant wall
  • On-site recreation includes a gym, complimentary bicycles and archery
  • 2.6 mi (4.1 km) from Taman Safari Indonesia and 8 mi (12.9 km) from Dhamma Java Vipassana Meditation Centre

The Botanica Sanctuary ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Botanica Sanctuary

Family (1)
5 out of 5
Rooms have very poor sound insulation, you can hear everything around you.

Posted by on 25 Feb 2024

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Comment from Hotel Management

27 Feb 2024 by Handy

"Dear Sir/Madam,We would like to thank you for sharing this superb feedback about your recent stay at The Botanica Sanctuary. We are truly delighted to have had you as our guest.We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at The Botanica Sanctuary.Naturally yours,Handy BunardyGeneral Manager"

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. The Botanica Sanctuary offers its guests a full-service spa, an outdoor pool, and a fitness centre. The business-friendly The Botanica Sanctuary also features spa services, a garden, and concierge services. Free self parking is available. Smoking is allowed in designated areas at this 4-star Cisarua hotel.

  • 166 guestrooms or units
  • 2 dining venues
  • Built in 2021
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Botanica Sanctuary offers 166 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 42-inch Smart televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers. This Cisarua hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Private balcony
  • Minibar
  • Smart television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

The Botanica Sanctuary has 2 restaurants on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding/rental on site
  • Free bicycles on site
  • Archery on site

Spa Services

The on-site spa has couples treatment room(s).

  • Couples treatment rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Botanica Sanctuary

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) guidelines.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Comprehensive food waste policy
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Ascott Cares (Ascott Limited)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 235000 for adults and from IDR 117500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Botanica
  • The Botanica Sanctuary Hotel
  • The Botanica Sanctuary Cisarua
  • The Botanica Sanctuary Hotel Cisarua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.