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14 Jun 2023 by Ana Rodriguez
Dear Helmut, It is amazing to know that you would like to stay more time or spending another Holiday here. It means a lot to us! We hope to have you back very soon. Greetings from the Grand Hyatt Bogota Team.
31 Aug 2022 by Phillippe Frey General Manager
Dear Joe, Thank you for taking the time to share with us your experience. We are really happy to hear that you enjoyed your stay, our spaces, breakfast, location and the service of our team. We hope to see you soon again!
11 Jan 2019 by Gerente General
Estimado huésped, Nos encanta saber que su experiencia fue tan satisfactoria como esperaba. Sería un gusto para nosotors seguir recibiendole cada vez que visite la ciudad 2.600 metros más cerca de las estrellas. Cordialmente, Philippe Frey Gerente General
27 Nov 2018 by General Manager
Dear Guest, We feel very honored for your comment, it is very important for us to provide memorable experiences and with your words, we can see that we are accomplishing this goal. We will be waiting for you each time you visit the wonderful city of Bogotá. Sincerely, Philippe Frey General Manager
Grand Hyatt Bogota offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 18 meeting rooms are available. Event space at this hotel measures 24434 square feet (2270 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury Grand Hyatt Bogota. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Bogotá hotel.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking , Parking (limited spaces)
Grand Hyatt Bogota offers 374 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature down duvets and premium bedding. LED televisions are featured in guestrooms. Espresso makers and minibars are provided. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Ushin Restaurant – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner.
Capitalino Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Illustre Bar – On-site lobby lounge. Open daily.
Aldeana Patisserie – On-site coffee shop. Open daily.
24-hour room service is available.
An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Zaitana Spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 13 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Grand Hyatt Bogota offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
