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4.0 out of 5

"Decent stay in a fantastic area. Hotel appeared to be having renovations which meant was noisy at times and facilities unavailable. " More

By a verified traveller on Wed 03 Apr 2024

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Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Coco's great location. During your stay, you're just a quick walk from Casa Cano Gallery. You'll find features such as free breakfast and free WiFi in public areas, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the helpful staff and the location
  • 5 minutes by foot from Casa Cano Gallery and a 4-minute drive from Andino Shopping Center
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Coco ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Coco

Couples (1)
4 out of 5
Decent stay in a fantastic area. Hotel appeared to be having renovations which meant was noisy at times and facilities unavailable.

Posted by on 3 Apr 2024

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Comment from Hotel Management

4 Apr 2024 by Reservations Coordinator

Hello Samuel!It was a true pleasure to have you stay with us and we hope you had a memorable experience.We strive to provide exceptional service and create a welcoming environment for all our guests, every detail has been meticulously designed to captivate your senses and offer you a truly sophisticated experience at Coco; knowing that you enjoyed your time with us is the greatest reward for our team.That's right, we are currently undergoing renovations as we want to improve our service and offer a complete package along with the restaurant. I will pass on your compliments to our team, who work hard to ensure that every guest feels welcome and cared for at all times.Thank you once again for choosing our hotel and continuing to be your preferred choice for accommodations!

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Hotel Coco also features tour/ticket assistance, concierge services, and a front desk safe. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Bogotá hotel.

  • 38 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Cooked-to-order breakfast (free)
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Estación Usaquén Station (5.6 km / 3.5 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Coco offers 38 accommodations with tablet computers and minibars. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Tablet
  • Smart television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer available
  • Safe
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

Guests are served a free cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Malakate – On-site fine-dining restaurant. Guests can enjoy drinks at the bar.

Sexto – On-site steakhouse. Guests can enjoy drinks at the bar. Open daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Assistive listening devices in meeting rooms

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Coco offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: COP 50000 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staffed front desk
  • No rollaway/extra beds available
  • Guest accommodation is not sealed after cleaning
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 120000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: COP 50000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Coco Hotel
  • Hotel Coco Bogotá
  • Hotel Coco Hotel Bogotá

You should know

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.