Hotel Grand Park

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Grand Park

Indoor pool
Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Premium bedding, pillow-top beds, minibar, in-room safe
Aerial view
Interior entrance

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly
  • Spa
  • Breakfast available

Explore the area

Map
Carrera 5 No 23-34, Bogotá, Distrito Capital, 110311
  • Avenida El Dorado
    2 min walk
  • Torre Colpatria
    6 min walk
  • Gold Museum
    11 min walk
  • Bogotá (BOG-El Dorado Intl.)
    27 min drive

Room options

Family Suite

  • 47 sq m
  • City view
  • Sleeps 2
  • 4 Large Single Beds

Junior Suite

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double or Twin Room

  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Deluxe Triple Room

  • 24.1 sq m
  • City view
  • Sleeps 2
  • 3 Large Single Beds

Presidential Suite

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room

  • 16.6 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 24.1 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double or Twin Room

  • 24.1 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

Quadruple Suite Presidential

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Double Room Superior

  • Sleeps 2
  • 1 Double Bed

Triple Room Superior

  • Sleeps 3
  • 3 Single Beds

Twin Room Superior

  • Sleeps 2
  • 2 Single Beds

Suite Junior With View

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

Double Room Deluxe

  • Sleeps 2
  • 1 Double Bed

Suite Presidential

  • Sleeps 2
  • 1 Double Bed

Twin Room Deluxe

  • Sleeps 2
  • 2 Single Beds and 2 Double Beds

Similar properties

About this property

Hotel Grand Park

Hotel with a health club, near Plaza de Bolívar
This smoke-free hotel features an indoor pool, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a swim-up bar and a snack bar/deli are on-site.
Hotel Grand Park offers 152 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include Thai massages, facials and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Hotel Grand Park, you're just a quick walk from Avenida El Dorado. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Latin American cuisine while dining at La Terraza
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Monserrate and a few minutes from Plaza de Bolívar
  • Pets welcome for a fee (restrictions apply)
Hotel Grand Park offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hotel Grand Park.

This 3.5-star Bogotá hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
La Terraza – This restaurant specialises in Latin American cuisine.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: COP 25,000 per person
  • A bar/lounge
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Terraza

Family friendly

  • Changing table
  • Highchair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (2,153 square foot of space)

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Thai massages
  • Treatment room
  • Turkish bath

Accessibility

  • No lift
  • Smooth flooring in room

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Chef service
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday and Saturday:
  • Restaurant
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: COP 53550 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for COP 87500.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 25000 per person
  • Pet fee: COP 53550 per pet, per night
  • Rollaway bed fee: COP 87500.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Grand Park Bogotá
Hotel Grand Park Bogota
Hotel Grand Park Bogotá
Grand Park Bogotá
Hotel Hotel Grand Park Bogotá
Bogotá Hotel Grand Park Hotel
Grand Park
Hotel Hotel Grand Park
Hotel Grand Park Hotel
Hotel Grand Park Bogotá
Hotel Grand Park Hotel Bogotá

Hotel Grand Park Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 173 out of 356 reviews" "
Rating 8 - Good. 94 out of 356 reviews" "
Rating 6 - Okay. 54 out of 356 reviews" "
Rating 4 - Poor. 18 out of 356 reviews" "
Rating 2 - Terrible. 17 out of 356 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

MARICELA

Stayed 4 nights in Aug 2024

10/10 Excellent

Alan

Travelled with family
Stayed 2 nights in Aug 2024

2/10 Terrible

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Bad experience overall. It says quiet rooms but you can hear everything in the hallway. In the morning security had the door locked, wouldn't let me leave. Brought me to the front desk for questioning. Apparently i looked like someone they were looking for. Asking me to show my room key would have given them the answers they wanted rather than holding me hostage for questioning. The desk did apologize tho. Not the best way to treat guests. But i am a foreigner. They were kind enough to change my room after my noise complaint because they knew that floor is always loud. After packing everything up and dealing w the malfunctioning elevator, the new room was occupied. So back to my old basement level room where the wifi doesnt connect. Quiet with wifi. 2 reasons i booked and 2 things that i didnt get. Along with being bothered by poorly executed security and no power outlets near the desk or bed, theres not a lot going on near the hotel anyway.
Stayed 1 night in Aug 2024

6/10 Okay

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was difficult to sleep through the night because there was noise from the street coming in through the windows. When i showered, I found 10 tiny flies and when i mentioned it to the staff upon checking out that day the only response was "oh okay." The location is walkable to museums and city "center" (in Candelaria at least) and they keep the front door staffed to monitor entry. The pool is very kid/family oriented so if you're looking to relax in or near it, the likelihood is low unless it's early in the morning.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I recently stayed at Hotel Grand Park for 5 nights as we were attending a wedding in Bogota. We were impressed with the size & cleanliness of the room and as an added bonus, we had a great view of the Monserrate from our window! The pool area was one of the cleanest that we have come across and the service from the bartenders was great. The area is quiet, despite being downtown and well located as we were able to walk to most attractions, restaurants, etc. We want to give a special shoutout to Diego at the front desk as he was so accommodating and absolutely lovely to interact with. We would definitely stay again if we return to Bogota in the future! Thank you for a great stay :)
Stayed 5 nights in May 2024

8/10 Good

Qiang, Issaquah

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Should provide cloth hanger and couple of glasses
Stayed 6 nights in Apr 2024

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
El servicio de los recepcionistas es muy bueno, el staff en general fue muy amigable. Al momento de llagar al hotel me dieron una habitación super pequeña que no cumplía con las características de mi reservación, al efectuar la queja en el front desk procedieron a cambiarme de habitación, aunque si hubo la posposición no hay segundas oportunidades para una primera impresión. El hotel en general necesita un poco de mantenimiento de los pisos de los pasillos, colgadores de shampoo y Conditioner, colocar más perchas en la Hab y también colocar aire acondicionado en las habitaciones, aunque el clima estaba fresco afuera, debido a que las ventanas no se pueden abrir no hay forma de que ventile la habitación y puede llegar a ser un poco incómodo. En general buen servicio al cliente pero la propiedad no le hace justicia.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tatiana

Stayed 1 night in Apr 2024

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I was disappointed that the pill was under repair the week i came to stay. They notified me the day prior to my arrival and it was too late to change hotels. The only reason i chose that hotel was the pool and bar area. Overall the stay was nice but i wish they notified me earlier.
Stayed 3 nights in Apr 2024

10/10 Excellent

Salvador

Stayed 7 nights in Mar 2023

4/10 Poor

kenedi danielle

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were lovely and polite. The hotel itself was clean and tidy. We struggled to get clean towels in our room, we also found a silverfish bug in our bed.
Stayed 4 nights in Mar 2023

10/10 Excellent

Lionel

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023

10/10 Excellent

Jair

Stayed 1 night in Feb 2023

8/10 Good

Javier, corona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that we couldn't open the window and the room was so warm, i had to open the door to get some air. Didn't have coffe maker in the room. I had to go almost every day to the reception to charge the room key, it's bother me when i get to the room late and had to go back down to charge the key to open the door. And i didn't like that they let guess drink in the lobby.
Stayed 7 nights in Jan 2023

8/10 Good

MOISES

Liked: Cleanliness, staff & service
It was okay
Stayed 6 nights in Jan 2023

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the price
The hotel was in a good location, staff are always friendly with all the disposition to help you!
Stayed 6 nights in Jan 2023

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Great in general, but if you want a blanket.....
It was good, but again, for the second visit, when I requested a blanket, I was told one would be brought up, and it was not. On this second visit, I requested that a blanket please be brought up, was told it would be, then requested again an hour or so later. Still no blanket by morning. The rest was fine. Thanks.
Stayed 1 night in Jan 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Right in the heart of
The location was perfect for me to walk to El Museo del Oro! Right in the heart of the old part of town, La Candelaria. The staff couldn't be more helpful. The place, although lovely from the front, was fairly tired upstairs, though clean. ;) The balcony with spa was a lovely surprise! A bit loud, as on an offramp. Thanks!
Stayed 1 night in Dec 2022

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Great. Cant beat it for the price
This place is amazing for the price. The area is great by day, but not at night. However, the hotel also has a restaurant, bar and pool so staying in is also great.
Stayed 1 night in Dec 2022

8/10 Good

Ronny

4/10 Poor

Diana

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
La pasamos muy mal, el área del hotel no es segura para caminar de noche, todas las amenidades se tienen que pedir a recepción, nos quedamos sin papel de baño y nunca nos llevaron otro. Lo peor fue al salir, el ascensor vuelto loco le pedias ir al piso 1 y te llevaba al 10. Para nada lo recomiendo ni regresaría.

4/10 Poor

Aaron

Travelled with partner
Disliked: Amenities
I've been in Colombia a lot. Go to hotel grand park. This place is not worth staying at.

2/10 Terrible

michael

Disliked: Staff & service, property conditions & facilities
No hot water even changed rooms. I ended up leaving for a different hotel at an extra cost because I prepaid for my room
Stayed 6 nights in Oct 2022

2/10 Terrible

juliette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just because we arrived late at the hotel due to delay from Wingo airplane, Grand Park just cancelled our room without any noticing leaving us there with no option than to re book another hotel. We will never ever stay in the hotel Grand Park again.
Stayed 2 nights in Oct 2022

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property for the price. No air conditioning, so keeping the windows open for air brings street noise or construction workers sound from outside. They did not clean our room on our final day.
Stayed 6 nights in Sep 2022